Frozen at "initializing".

I work with a third party provider to integrate our Authorware courses their LMS.  They are able to load the class using IE7 but when they just launch sit at the "Initializing" and the course never loads.  We have implemented the fix iframe and the same packaged files work perfectly in another of LMS to our customers.  They don't have pop-up blockers turned on.  Does anyone have any ideas of what the problem may be due?

Thank you!

Make sure that they are running if they use Vista with Protected Mode OFF.

Ensure that their server was configured for Authorware MIME types.

Steve

Tags: Authorware

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