Garbled Audio using Reltek HD Audio DELL Optiplex 980

I have audio grabled during playback of music on my computer. I hear videos youtube with no music very well, but when I play music, not good.

I have to caveat that I don't have administrator privileges and want a solution without having to go through the it Department. If anyone can help?
Thank you
Mark
Realtek HD Audio Driver Version: 5.10.0.5645

Hello

1. is the issue limited to watching videos online?

2 have you made changes on the computer before this problem?

This problem may occur because of the corruption of driver or settings.

Refer to the steps in the following Microsoft article and check if that helps.

How to troubleshoot sound problems in Windows XP: http://support.microsoft.com/kb/307918/en-gb

No sound in Windows: http://windows.microsoft.com/en-IN/windows/no-sound-help#no-sound=windows-xp&v1h=win8tab1&v2h=win7tab1&v3h=winvistatab1&v4h=winxptab1

Hope that the information provided is useful.

Tags: Windows

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