Given that I have not install the software on my computer, can I use Adobe captivate 8 on a windows vista system?

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• Hi, I bought CS6.0 Design and Premium comes with my laptop. I have not yet installed the software and now I can't find my CD can I know how to get my copy replaced?

  Hello

  I bought a laptop in 2013 and it came bundled with a CS6.0 Design and Premium, I have not installed the CS6 on my laptop. Now when I tried to install it, I can't find the package.

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• Action menu is empty; "You have not installed the extensions.

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  Please read this message before doing anything.

  This procedure is a test, not a solution. Don't be disappointed when you find that nothing has changed after you complete it.

  Step 1

  The goal of this step is to determine if the problem is localized to your user account.

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  Test while signed in as a guest. Same problem?

  After testing, log on to the guest account and in your own account, disable it if you wish. The files that you created in the guest account will be automatically deleted when you log out of it.

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  Step 2

  The goal of this step is to determine if the problem is caused by changes in the system of third party that load automatically at startup or logon, by a device, by a police conflict or corruption of system files or some system caches.

  Please take this step regardless of the results of step 1.

  Disconnect all devices wired except those required to test and remove all the expansion cards from secondary market, as appropriate. Start in safe mode and log on to the account of the problem.

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  Move the debate towards Adobe Creative cloud

  We have checked your account details, we see active participation of Photography Photoshop program.  Please make sure that you are connected with correct Adobe Id to Adobe.com to get it. You can check:Adobe Store | Order FAQ and your online payment

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  I hope this helps.

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  Hello

  Please follow the steps under https://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

  Let us know if this was helpful.

  Thank you

• Complited download but it does not install the software

  

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  Hi juan,

  Double-click the downloaded file to start the installation.

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  Your subscription to cloud shows correctly on your account page?

  If you have more than one email, you will be sure that you use the right Adobe ID?

  https://www.adobe.com/account.html for subscriptions on your page from Adobe

  .

  If Yes

  Some general information for a subscription of cloud

  Cloud programs don't use serial... numbers you, connect you to your cloud account paying to download & install & activate... you may need to sign out of the cloud and restart your computer and log into the cloud for things to work

  Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud

  -Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html

  -http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html

  -http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

  -http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html

  -ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp

  -http://helpx.adobe.com/creative-cloud/kb/license-this-software.html

  .

  If no

  This is an open forum, Adobe support... you need Adobe personnel to help

  Adobe contact information - http://helpx.adobe.com/contact.html

  Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">

  -Select your product and what you need help with

  -Click on the blue box "still need help? Contact us. "

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• Somehow, all my exe files are marked as Acrobat files - I can not run the software on my computer - when I start the computer none of startup programs because they are all trying to open in acrobat.

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• Can not install the software for my HP Photosmart Plus B209 on Windows 8.1

  I could not install the driver/software package downloaded for my HP Photosmart Plus B209 Printer on my new HP laptop w/Windows 8.1. I get an error message that the following file is missing; \AppData\Local\Temp\7zS4D84\Setup\hpzshlaut4.0... I have 3 other computers of the OS windows 7 that I had no problem with the printer using this same download driver/software package. Any help you could offer would be greatly appreciated.

  Hello
  Follow the steps below and check if it solves the problem:

  1 open the Mcafee Virus and Spyware Protection software you are interested in, click on calendar and perform analyses. Click analysis in real time, and then click stop. Select until I restart the PC and confirm by clicking the button turn off.

  Now, try to reinstall the HP software and check if the installation goes as planned.

  If the problem persists, continue following the steps below:

  2. open the dialog box run by clicking on the Windows key and the R key on your keyboard. Type %windir%, and then click OK.
  3. type hpoins*.dat in the search bar at top, if there is that no result rename the extention in old instead of dat. (e.g. hpoins1.old)
  4. type hpwins*.dat in the search bar at top, if there is that no result rename the extention in old instead of dat. (e.g. hpwins1.old)
  5. start the Run dialog box by clicking the Windows key and the R key on your keyboard. Type MSIEXEC /Unregister. in the Run dialog box and click OK.
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  Kind regards
  Shlomi

• do not install the software for PSC 2355 using windows 7

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  Hello Milliebee,

  Welcome to the Forums of HP Support! I see that you have recently upgraded your computer from Windows XP to Windows 7 and you want compatible software and download drivers for your HP PSC 2355 with the HP Director program.

  Now, because you're using a newer operating system with an old printer you install software and drivers by using the OS print driver, which means that there is no download available, but the driver was built into the operating system.

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  I hope this helps!

  Thank you

• Can not install the software as another installation is already install

  When I try to install new software, my computer says that it is already install something, but I'm not.  How can I find what the computer is installed so that I can cancel it and install the software, I need?

  Hello

  1. what software are you trying to install?

  I would say you can do clean start and then install the software.

  How to troubleshoot a problem by performing a clean boot in Windows Vista

  http://support.Microsoft.com/kb/929135

  Note: After a repair, be sure to set the computer to start as usual as mentioned in step 7 in the above article.

  I suggest you follow the steps indicated by twinklingsky as dated April 20, 2010 from the link below.

  http://answers.Microsoft.com/en-us/Windows/Forum/windows_vista-windows_programs/another-installation-is-already-in-progress-error/3e84cba0-a4cb-4307-9a67-b506ebb105b3