Glitch in Messages showing unread messages

The Messages on my Dock icon indicates unread messages there.  When the application is open, there is no message showing.  When I click and hold on the icon in the Dock, it shows 3 unread messages (sorted by phone numbers), but no messages are when the application is open. How can I solve this problem?

Please take each of the following steps that you have not already tried it.

1 right-click or click and hold the dock icon to view the messages unread, as appropriate.

2 quit and restart the messaging app.

3. disconnect all messaging services you use and reconnect.

4 log off or restart the computer.

Tags: Mac OS & System Software

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