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• I received a phone call from someone claiming to be windows and I have stupisly access to my computer, but does not give them the credit card details. This could be a problem

  I received a phone call from someone claiming to be windows and I have stupisly access to my computer, but does not give them the credit card details.  This could be a problem

  Hello Ann,.

  If you allowed them access to your PC, then it is a problem. I considered reinstalling my OS and change all my passwords. It would also make sense, if you use the online banking etc., to inform your bank that you have a security hole on your PC. This will alert them to anyone using your current password to the Bank etc.

  This forum post is my own opinion and does not necessarily reflect the opinion or the opinion of Microsoft, its employees or other MVPS.

  John Barnett MVP: Windows XP Expert associated with: Windows Expert - consumer: www.winuser.co.uk | vistasupport.mvps.org | xphelpandsupport.mvps.org | www.silversurfer-Guide.com

• I received a phone call from someone claiming to be windows saying that my computer has been infected.

  only, I was contacted by a person claiming to be windows saying that my computer has been infected and he called for help.  He hit me the windows and "R" key at the same time.  Then I typed in "eventvwr" and who showed me a list of some events with indicator red and yellow.  Then he wanted me to go back and enter "iexplore www.support.me", so he could fix my computer.  I became very suspicios and did not continue with his appeal.  Is it a hoax or someone really trying to help me?  Because I did not communicate with him, I feel that this is not a legitimate operation.  Thanks for your help.

  original title: telephone call from Windows?

  Hello

  It's a scam.

  Microsoft does not contact you unless YOU have made prior arrangements with them to do.

  There is an article in the link I'm you provide at the end of this one

  Read this Information from Microsoft:

  "Avoid scams to phone for tech support.

  http://www.Microsoft.com/security/online-privacy/avoid-phone-scams.aspx

  Don't be fooled of unsolicited calls. Don't provide personal information.

  Here are some of the organizations that cyber criminals claim to come:

  • Helpdesk Windows

  • Windows repair center

  • Microsoft technical support

  • Microsoft technical support

  • Windows Support Group Technical Department

  • Microsoft Research and Development Team (team of Microsoft R & D)

  Either these so-called "Microsoft" Tech companies want to sell you a worthless software, or remote access to your computer to try to steal your credit card and bank information and also achieve an identity theft on you.

  We have all the errors and warnings in our Event Viewer

  That's what you do if you never give them remote access.

  If you gave them remote access and you do Internet banking, contact your bank, explain, and change passwords.

  If you use your online credit card, cancel and get a new one issued to you.

  And the only way that willl you know that you are free to them is to backup your data and do a clean install of your operating system.

  See you soon.

• How can I make a phone call from Apple Watch after the update of the software lasted?

  I don't know how to make a phone call from my Apple Watch after this update. I need help

  Hello

  Under watch OS 3, the friends feature (which was available in previous versions) comes over and there is no direct replacement for it.

  When making calls or sending of new messages, contacts instead can be selected via the phone and Messages applications or using Siri:

  • Messages: https://help.apple.com/watch/#/apd92a90f882
  • Calls: https://help.apple.com/watch/#/apdc38d7a95e

• I got a phone call from a benny edwards who said Microsoft and had found problems with my computer.

  * Original title: defraud my computer

  I got a phone call from a benny edwards who said Microsoft had found problems with my computer and the pirates had gotten him. As I have had some problems recently with the computer, I thought it was authentic and fell for it? After a long telephone conversation, he forced me to accept that my Bullguard anti virus and my malware Remover is not enough to protect the computer and forced me to buy a program from Microsoft (this man of course) not microsoft. It supports the remote computer, and then forced me to give him my details, name, address, telephone number and age and of course the fool that I am, my credit card number, the penny dropped when he asked the Envoy of money via western union.  When I told her that I was closing the phone call, he told fort and wiped a number of things from my computer, the computer wasn't sure.  I ran my scanner (twice) bullguard, run my anti malware program, changed my password and order my credit card, is there something more I can do?

  To protect yourself, your information and your PC, follow these steps:

  • Change your computer password, change the password on your main email account and change the password for all accounts, including your Bank and credit.
  • Immediately scan your PC with the Microsoft Security Scanner to see if you have the tools malicious/phishing software installed on your PC.
  • As a third step, I recommend that you run the verification of Security Essentials on this page. The check will ensure that the security features in Windows are normally very active and running.
  • Personally, I have a clean Windows installation, because something could have been tampered with.

  For more information, visit the Microsoft Internet and Security Safety Center

  For more information on how you can these types of phone scams, visit this site.

  I hope this information has helped. Let us know if you have any additional questions.

• can I make a phone call from three pathways with iOS 9?

  can I make a phone call from three pathways with iOS 9?

  IF you have configured to do this by your phone service provider.

• Urgent request for HELP, received a phone call from GEEKS for PC TO fix my computer, because theres a Trojan horse horse hidden on my Thru Microsoft Windows folders.

  I received a phone call from microsoft technology who wanted to go on my computer & difficulty a Trojan horse, which is on my computers (more than one computer in my house). If I don't get this fixed right away, I could lose my computers & will not work to full capascity as before the Trojan horse was built-in on my computers in the last 10 days. I was very leary about it wanted to check into that first. He said he could remember at an agreed time. So I set up to 22/05/12 at 4:30 pm p.t.. Is it a scam? This should be an international alert to all users of mircosoft for msn & email clients. They would come by phone now. SO WHAT IS GOING ON HERE? !!!

  Hello

  It's a SCAM!

  Avoid scams to phone for tech support
  http://www.Microsoft.com/security/online-privacy/avoid-phone-scams.aspx

  In the United States, you can contact the FBI, Attorney general, the police authorities and consumer
  Watch groups. Arm yourself with knowledge.

  The Internet Crime Complaint Center (IC3) is a partnership between the Federal Bureau of Investigation
  (FBI) and the National White Collar Crime Center (NW3C), funded in part by the Bureau of Justice Assistance
  (BJA).
  http://www.ic3.gov/complaint/default.aspx

  No, Microsoft wouldn't you not solicited. Or they would know if errors exist on your
  computer. So that's the fraud or scams to get your money or worse to steal your identity.

  Avoid scams that use the Microsoft name fraudulently - Microsoft is not unsolicited
  phone calls to help you fix your computer
  http://www.Microsoft.com/protect/fraud/phishing/msName.aspx

  Scams and hoaxes
  http://support.Microsoft.com/contactus/cu_sc_virsec_master?ws=support#tab3

  Microsoft Support Center consumer
  https://consumersecuritysupport.Microsoft.com/default.aspx?altbrand=true&SD=GN&ln=en-us&St=1&wfxredirect=1&gssnb=1

  Microsoft technical support
  http://support.Microsoft.com/contactus/?ws=support#TAB0

  Microsoft - contact technical support
  http://Windows.Microsoft.com/en-us/Windows/help/contact-support

  I hope this helps.

  Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle="" -="" mark="" twain="" said="" it="">

   

• Someone had a phone call from a crook "Windows Care"?

  Yesterday, on November 4, @ 5:00 p.m. PDT, I received a phone call from a man with an accent who knew my name saying he called "Windows Care" and there was a problem with my computer.  I hung up.

  I wonder if others get these calls in North America.  I read that it was a wave of them earlier in the year in the United Kingdom. How he got my phone number and name? How can protect yourself you?

  JenniferAnne, Victoria BC, CANADA

  It's a scam and the calls are received in Europe and North America we know... probably in Asia and South America also.  Name and telephone number could come from "the directory" or any public documents.  Protect you by doing exactly what you did... you were enough NET determine this was a scam and you have hung up.

  http://www.Microsoft.com/security/online-privacy/msName.aspx

  http://www.Microsoft.com/security/online-privacy/phishing-scams.aspx

  http://blogs.msdn.com/b/securitytipstalk/archive/2010/03/09/Don-t-fall-for-phony-phone-tech-support.aspx

• I received a phone call from someone claiming to be a "Microsoft certified technician.

  I received a phone call from someone claiming to be a "Microsoft certified technician.  Says that Microsoft has received error messages indicating my computer has downloaded many malicious files and wants to end it through my computer.  This happened to someone else?  I guess it's a scam.

  Thank you for this information .my computer is locked. information read to needing a password before you can open your computer. I stopped and will not open up to what some tec watch. I am now on my laptop.

• Phone calls from a person claiming ot be a Microsoft Contractor regarding the INF file

  I get phone calls from a person claiming to be a Microsoft contractor.  He said that my computer has been hacked and wanted me to access my INF file so I could correct and stop piracy. I have trouble understanding what he said because his accent was so heavy. Why a caller would want me to access my INF file?  He seeks access to my computer?  Can hacking really stop this drive?  Microsoft really knows when someone hacked my computer? Help!

  Hello

  Calls unrequested telephone of this nature are almost always a common scam. Do not let them give any info, do not give access to your PC, not give them all the money and do not go to all the websites that they suggest. One moment.

  Please see:

  http://www.Microsoft.com/en-GB/security/online-privacy/avoid-phone-scams.aspx

  Microsoft issues never not solicited for phone calls of support or security.

  These types of callers can use completely fictitious names or bogusly claim to be of real companies other than Microsoft as well.

• I received a phone call from a tech company (they said they serve Dell)

  I received a phone call from a tech company (they said they serve Dell) indicating they might say to monitor my computer someone (South Africa) shares my computer.  Is this possible?  Dell said that they do not call for clients and found that all the latest downloads on my PC.

  Wednesday, March 25, 2015 18:25:24 + 0000, Frantastic_70s wrote:

  I received a phone call from a tech company (they said they serve Dell) indicating they might say to monitor my computer someone (South Africa) shares my computer.  Is this possible?  Dell said that they do not call for clients and found that all the latest downloads on my PC.

  Almost certainly, it was a scam and with various names and phone
  numbers, one that has become very common these days. See
  http://www.troyhunt.com/2012/08/virus-scams-social-engineering-victims.html
  and
  http://www.howtogeek.com/176605/tell-your-relatives-no-Microsoft-wont-call-you-about-your-computer/
  and
  http://www.howtogeek.com/180514/the-%E2%80%9ctech-support%E2%80%9D-scammers-called-Htg-so-we-had-fun-with-them/

  In addition to their money get on your part to do anything of any value,
  If you leave them in your computer, who knows what they were doing or where
  What confidential information they stole.

  So if you have done so, I highly recommend that you do both of the following
  immediately:

  1 do a clean reinstall of Windows.

  2. after reinstallation of Windows, change all your passwords.
  especially the banks or other
  financial sites.

  Since they have perhaps installed a recorder of strikes, changing just your
  Passwords may not be good enough.

• Phone calls from fraud

  I got a phone call from a woman saying she was with Microsoft.  She wanted me to turn on my computer, but I told her I was busy and to call back at 1 pm PST.  How can I tell is that this is not Microsoft?  What should I do?

  Calls unrequested telephone of this nature are almost always a common scam. Do not let them give any info, do not give access to your PC, not give them all the money and do not go to all the websites that they suggest. One moment.

  Please see:

  http://www.Microsoft.com/en-GB/security/online-privacy/avoid-phone-scams.aspx

  Microsoft issues never not solicited for phone calls of support or security.

  These types of callers can use completely fictitious names or bogusly claim to be of real companies other than Microsoft as well.

• Phone calls from a person claiming to be from microsoft a SCAM?

  Everyone has just received a phone call from someone with a foreign accent CLAIMING to be from Microsoft? and they said that I got the virus, ect on my computer and they wanted me to go on the computer and I guess = open a site that would PROBABLY destroy my computer... I told the man twice, that I had no problems and thanked him for the call and HUNG up...

  I heard there is a SCAM where someone from another country wants to go to a certain web site current and there wher you download something that ruins your system. I'm not stupid and I quickly hung up.

  (I have Dial-up internet so I couldn't talk on the phone and be online at the same time..) ... When I'm out here = I dial * 69 and see if I get a phone number... at this JERK.   and if anyone is interested I'll let you know what is this number.

  - - - - -

  Edit: a post later

  I did a * 69 as the number is unknown... as expected... I thought it was a SCAM and immediately hung up on him... and gave him no information or access to my computer.

  See Don's response.

  See: "Microsoft takes action against fraudsters tech support."

  Cordially,

• I received a phone call from someone claiming to be from Microsoft, it's a scam

  A few hours earlier, I received a phone call from someone claiming to be from Microsoft. TO NUMBER A BLOCKED (no caller ID).  Said that they were receiving messages from my computer it has been infected by a virus. I ran the two Windows Defender and Malwarebytes, and as MANY say that NOTHING malicious was detected.

  Please advise me how to proceed. I asked them to call back tomorrow.

  Thanks in advance,

  PAM

  This is a scam that last for years. Microsoft never does unsolicited phone calls.
   
  Is calling, Microsoft, a scam?
  http://answers.Microsoft.com/en-us/protect/wiki/protect_other-protect_scanning/is-that-call-from-Microsoft-a-scam/6718e389-8a00-4E4B-ACA1-d07298ea4c19
   
  
  It's a real call from Microsoft?
  http://www.ComputerActive.co.UK/CA/PC-help/2134917/genuine-Microsoft 
   
  
  Avoid scams to phone for tech support
  http://www.Microsoft.com/en-GB/security/online-privacy/avoid-phone-scams.aspx
   
  
  Do not fall for phony phone technical support
  http://blogs.msdn.com/b/securitytipstalk/archive/2010/03/09/Don-t-fall-for-phony-phone-tech-support.aspx
   
  
  Aggressive, persistent Windows tech support fraudsters continue to track consumers
  http://www.Computerworld.com/s/article/9248122/Aggressive_persistent_Windows_tech_support_scammers_continue_to_stalk_consumers
   
  
  What is a certified Microsoft [or] partner?
  http://securitygarden.blogspot.com/2011/09/Microsoft-removes-Gold-Certified.html
   
  
  And see this post by bhringer
  http://answers.Microsoft.com/en-us/protect/Forum/MSE-protect_scanning/recieved-eventvwr-cold-call/0f82d183-2046-469F-A2D2-8f9fa291f082#LastReply

• Phone calls from the India

  I keep getting phone calls from a person in India (or a person with an Indian accent) who says that he comes from Windows and there is a problem with my computer.  He calls me by name and asks me to turn on my computer, that I refuse to do.  This looks like a scam to me, given that Windows notifies users of problems with updates on the internet.  In addition, I am on the "do not call" list, but it seems to make no difference.

  What happens here?

  I keep getting phone calls from a person in India (or a person with an Indian accent) who says that he comes from Windows and there is a problem with my computer.  He calls me by name and asks me to turn on my computer, that I refuse to do.  This looks like a scam to me, given that Windows notifies users of problems with updates on the internet.  In addition, I am on the "do not call" list, but it seems to make no difference.

  What happens here?

  Hello

  It is a well known scam.

  Avoid scams that use the name of Microsoft in a fraudulent manner:
  http://www.Microsoft.com/en-GB/security/online-privacy/msName.aspx

  Identity theft | E-mail scams | Privacy online & security | Microsoft:
  http://www.Microsoft.com/security/online-privacy/default.aspx#social-networking

  Virus scams, social engineering:
  http://www.troyhunt.com/2012/08/virus-scams-social-engineering-victims.html

  Concerning