Google mail is taken offline and will not return.  How to remedy this?

I have a new MacAir.  I recently updated to the account of Google browser to use as the source for my gmail account.  Since its acquisition last week, he regularly went offline for recovery of emails but reappeared after several minutes (and through procedures online reactive which, so far, have worked) and I can't understand how to bring it back online.  The gmail account and emails are accessible via the web using the gmail account and password that worked in the past, but everything I've tried has failed to download in the Mac Air has not worked since.  Gmail downloads work on all other products Apple, including Mac, iPhone and iPad.  Only the new MacAir is causing problems.

Messaging uses two servers, a sending server and a receiving server. When you initially configure Apple mail, he pretended that they are the same and tries to use the same credentials for both.

Sometimes, the problem is only to the sender, or only in the receiver.

Mail > window > connection doctor...

... will show you the status of each independently, so that you can go right tot the source of the problem and fix it by clicking on the red light, as appropriate.

If you pick up mail on multiple devices (you mentioned an iPhone and iPad) you will want to choose Protocol IMAP rather than pop.

Tags: Notebooks

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