SCAM or Virus posing as Dell SupportAssist?

Similar Questions

• I received an email from my address in my junkbox subsequently, I deleted without opening and tried to block without result. Is what kind of scam or virus?

  An email from my address!

  I received an email from my address in my junkbox subsequently, I deleted without opening and tried to block without result. Is what kind of scam or virus? How is it hotmail allows this weird deliveries?

  Hello

  Answers is a peer group supported and unfortunately has no real influence on Hotmail.

  HotMail has its own Forums, so you can ask your questions there.

  Windows Live Solution Center - HotMail - HotMail Forums Solutions
  http://windowslivehelp.com/

  Hotmail - Forums
  http://windowslivehelp.com/forums.aspx?ProductID=1

  Hotmail - Solutions
  http://windowslivehelp.com/solutions.aspx?ProductID=1

  How to contact Windows Live Hotmail Support
  http://email.about.com/od/hotmailtips/Qt/et_hotmail_supp.htm

  Windows Live Hotmail Top issues and Support information
  http://support.Microsoft.com/kb/316659/en-us

  Error message "your account has been locked" when trying to connect
  http://windowslivehelp.com/thread.aspx?ThreadId=77be7d82-a0e9-49c7-b46d-040ec654a9e2

  Compromised account - access unauthorized account - how to recover your account
  http://windowslivehelp.com/solution.aspx?SolutionID=6ea0c7b3-1473-4176-b03f-145b951dcb41

  Hotmail hacked? Take these steps
  http://blogs.msdn.com/b/securitytipstalk/archive/2010/07/07/Hotmail-hacked-take-these-steps.aspx

  ============================================================

  Proceed to a very thorough check for malware and then change your password by e-mail.

  It is possible for a person to send the email that 'seems' to be of your
  account but that is not really - called "Spoofing." That means its 'Possible' emails
  were not really you, although they may have your contact list. Have someone
  who receives the e-mails to check the header to see where he is actually sent by and
  NOT only the answer to the address.

  How to read the message headers
  http://www.emailaddressmanager.com/tips/header.html

  What Email Headers can tell you about the origin of Spam
  http://email.about.com/cs/spamgeneral/a/spam_headers.htm

  E-mail spoofing
  http://en.Wikipedia.org/wiki/E-mail_spoofing

  E-mail spoofing and Phishing
  http://www.mailsbroadcast.com/email.broadcast.FAQ/46.email.spoofing.htm

  Understanding E-mail Spoofing
  http://www.windowsecurity.com/articles/email-spoofing.html

  Fraudulent emails (false)
  http://pages.eBay.com/education/spooftutorial/

  Google search - email Spoofing
  http://www.Google.com/search?hl=en&EI=FB1nS9DiNo7CsQPNhKGdAw&SA=X&Oi=spell&resnum=0&CT=result&CD=1&ved=0CAgQBSgA&q=email+spoofing&spell=1

  =============================================

  If you need search malware here's my recommendations - they will allow you to
  scrutiny and the withdrawal without ending up with a load of spyware programs running
  resident who can cause as many questions as the malware and may be more difficult to detect as the
  cause.

  No one program cannot be used to detect and remove any malware. Added that often easy
  to detect malicious software often comes with a much harder to detect and remove the payload. Then
  its best to be thorough than paying the high price later now too. Check with them to one
  extreme overkill point and then run the cleaning only when you are sure that the system is clean.

  It can be made repeatedly in Mode safe - F8 tap that you start, however, you must also run
  the regular windows when you can.

  Download malwarebytes and scan with it, run MRT and add Prevx to be sure that he is gone.
  (If Rootkits run UnHackMe)

  Download - SAVE - go to where you put it-right on - click RUN AS ADMIN

  Malwarebytes - free
  http://www.Malwarebytes.org/products/malwarebytes_free

  Run the malware removal tool from Microsoft

  Start - type in the search box-> find MRT top - right on - click RUN AS ADMIN.

  You should get this tool and its updates via Windows updates - if necessary, you can
  Download it here.

  Download - SAVE - go to where you put it-right on - click RUN AS ADMIN
  (Then run MRT as shown above.)

  Microsoft Malicious - 32-bit removal tool
  http://www.Microsoft.com/downloads/details.aspx?FamilyId=AD724AE0-E72D-4F54-9AB3-75B8EB148356&displaylang=en

  Microsoft Malicious removal tool - 64 bit
  http://www.Microsoft.com/downloads/details.aspx?FamilyId=585D2BDE-367F-495e-94E7-6349F4EFFC74&displaylang=en

  also install Prevx to be sure that it is all gone.

  Download - SAVE - go to where you put it-right on - click RUN AS ADMIN

  Prevx - Home - free - small, fast, exceptional CLOUD protection, working with others
  security programs. It is a single scanner, VERY EFFICIENT, if it finds something to come back
  here or use Google to see how to remove.
  http://www.prevx.com/   <-->
  http://info.prevx.com/downloadcsi.asp  <-->

  Choice of PCmag editor - Prevx-
  http://www.PCMag.com/Article2/0, 2817,2346862,00.asp

  Try the demo version of Hitman Pro:

  Hitman Pro is a second scanner reviews, designed to save your computer from malicious software
  (viruses, Trojans, rootkits, etc.). who infected your computer despite safe
  what you have done (such as antivirus, firewall, etc.).
  http://www.SurfRight.nl/en/hitmanpro

  --------------------------------------------------------

  If necessary here are some free online scanners to help the

  http://www.eset.com/onlinescan/

  -----------------------------------

  Original version is now replaced by the Microsoft Safety Scanner
  http://OneCare.live.com/site/en-us/default.htm

  Microsoft safety scanner
  http://www.Microsoft.com/security/scanner/en-us/default.aspx

  ----------------------------------

  http://www.Kaspersky.com/virusscanner

  Other tests free online
  http://www.Google.com/search?hl=en&source=HP&q=antivirus+free+online+scan&AQ=f&OQ=&AQI=G1

  --------------------------------------------------------

  Also follow these steps for the General corruption of cleaning and repair/replace damaged/missing
  system files.

  Run DiskCleanup - start - all programs - Accessories - System Tools - Disk Cleanup

  Start - type this into the search-> find COMMAND to top box and RIGHT CLICK-
  RUN AS ADMIN

  Enter this at the command prompt - sfc/scannow

  How to analyze the log file entries that the Microsoft Windows Resource Checker
  (SFC.exe) program generates in Windows Vista cbs.log
  http://support.Microsoft.com/kb/928228

  Run checkdisk - schedule it to run at the next startup, then apply OK then restart your way.

  How to run the check disk at startup in Vista
  http://www.Vistax64.com/tutorials/67612-check-disk-Chkdsk.html

  -----------------------------------------------------------------------

  If we find Rootkits use this thread and other suggestions. (Run UnHackMe)

  http://social.answers.Microsoft.com/forums/en-us/InternetExplorer/thread/a8f665f0-C793-441A-a5b9-54b7e1e7a5a4/

  I hope this helps.

  Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle="" -="" mark="" twain="" said="" it="">

• Dell SupportAssist with SCOM integration

  Dell SupportAssist solution can be activated to SCOM 2007 or SCOM 2012? So that for each alert of critical hardware failure generated in SCOM, an automated process is initiated to warn Dell and relevant records, reports and information on the warranty.

  Hi Mary,

  Please send a request by e-mail to [email protected] and we will send you the instructions to download the start for Microsoft SCOM eval code.

  Thank you

  Nilesh

• Scam phone virus

  The scam reported in the 2012 forum is still ongoing. I get 4-5 a week phone calls telling me to go to the event viewer and look at things, and then type a random URL in my box of Run. The first time I started to follow their directions, and, noting that it was a scam, I reset my computer. But it has happened since then.

  In addition to my name, number, personal information, Dell serial number, express service code, and date of purchase, this guy could tell me as MY HISTORY of COMPLAINT. He could tell me the questions I had when I had specifically called Dell in the past.

  This is ridiculous. The calls come from lots of different numbers to all sites. Worse still, they often come now a hidden private number!

  I was already too disappointed by the Dell customer service as they failed to repeatedly fix the problem of my computer, and then for the last 9 months I have received these scam calls.

  Needless to say, I don't see purchases from Dell in my future. In fact, I enjoy to tell every person I can how horrible my experience was.

  Thank you contact us on the Dell Community Forum customer protection Office regarding unsolicited calls claiming to be from Dell Technical Support. This is currently a vast problem of the industry and affect other well-known companies, including Microsoft, Apple, and in a variation of this scheme, the IRS. We recommend that customers immediately hang up and call Dell if they have the slightest doubt that a call offering support is legitimate.

  We are actively investigating these reports and that it is easier when customers contact us. We have implemented a process allowing customers to report this type of technical support phone scam to https://marketing.dell.com/reportscams. Customers can find phone and Web support options at: www.dell.com/support. Additional information is available about Scammers posing as the Dell Technical Support, and a comment about it is on our Dell business blog...

  Thank you for your participation in our efforts to follow these crooks.

  Sincerely,
  Lorna

• False alarm critical of Apple - scam or virus?

  A couple of days, while browsingthem web (English version of the German company important and trustworthy), I received a popup alert indicating «Safari alert, your iPad is locked for your protection on 0808 148 3688 Apple support call»

  I had my son get number of Apple on his mobile and realized, he had nothing to do with the above number. As the IPad has been frozen, I made a forced following the stop which made a soft reset not reset the Wi - Fi connection but do not wipe all personal data and after that pop up to disappeared. My camera is a non supported Gen. 1 iPad iOS 5.1.1. My question is how can I tell if my iPad has a virus or is it safe to use?  Also, I guess due to being not supported its my Apple call pointless? All advice appreciated - other that tell me to buy an IPad update that unfortunately I can't afford (that's a first use since the problem occurred)

  This popup will always be a scam. See below.

  Phony 'technical support' / 'ransomware' popups and web pages

• Receipt of the possible scam email virus attached in Vista

  He was supposed to be sent to my son, his speeches, but he is only 14 years, isn't working, and he swears that he didn't send it. I know it didn't. Suspected Ive someones been in our accounts for a long time. but nobody is listening. in any case, I need to send it to who? to check that out there linking in are you a click if you want to make $318 time, there not yet wiork. just 14 years old.

  * original title - I received an email, only im positive that he has a virus attached or bind too that you're supposed to click on how you can make $318 time *.

  Hello

  If you are using windows mail, windows live mail or outlook scan computer of your son for malware

  Download update and scan with the free version of malwarebytes anti-malware

  http://www.Malwarebytes.org/MBAM.php

  You can also download and run rkill to stop the process of problem before you download and scan with malwarebytes

  http://www.bleepingcomputer.com/download/anti-virus/rkill

  If it does not remove the problem and or work correctly in normal mode do work above in safe mode with networking

  Windows Vista

  Using the F8 method:

  1. Restart your computer.
  2. When the computer starts, you will see your computer hardware are listed. When you see this information begins to tap theF8 key repeatedly until you are presented with theBoot Options Advanced Windows Vista.
  3. Select the Safe Mode with networking with the arrow keys.
  4. Then press enter on your keyboard to start mode without failure of Vista.
  5. To start Windows, you'll be a typical logon screen. Connect to your computer and Vista goes into safe mode.
  6. Do whatever tasks you need and when you are done, reboot to return to normal mode.

  If you use hotmail:

  Please repost your question in hotmail in the hotmail link below forums

  http://windowslivehelp.com/product.aspx?ProductID=1

  Forums

  E-mail client and the appliance issues

  Hotmail Sign In questions

  Lost or deleted emails

  People and Contacts

  Reading, writing, and formatting mail

  Sending and receiving mail

  Sign in, and sign to the top and account security

  Using the Hotmail calendar

  Using Web Messenger

   

   

  Consult with Microsoft Certified Solutions

  How to work the views Active Hotmail?

  Your account has been temporarily blocked

  What to do if you can't connect to Windows Live Hotmail

  Compromised account - unauthorized account access

  Reset your Windows Live ID password

  Error when you try to send an e-mail: your message seems to have triggered our spam filters.

  Change your Windows Live ID password

• Scam or virus masquerading as Flash Update!

  " Any other person with a 'bona fide' looking for Adobe Flash update see the Web page to the top with a separate window to download UI claiming to be Adobe Flash, BUT the said Web site address bar: ' https://ziejaweleda.org/9903093391632/9903093391632/146161208081479/flashplayer.exe " ??  Just at the beginning today, but I think that it already happened once too.

  I find this VERY ALARMANT! It replaced a weather Wunderground page while I was away from the computer for a few hours.  Fortunately, I didn't just assume it was legitimate, so I do not click it.  WTH is happening?  I'm sure Adobe would like to know if a hacker uses their 'look' to install shtuff nasty on the client PC to!

  BUT... If ziejaweleda.org IS Adobe under a different name for some CRAZY reason WE DEVRIONS KNOWLEDGE!  AND... you ignorant posters requiring to CHOOSE a COMMUNITY when there is NO Flash and security no. or any adequate category!  Wasted my time trying to help you, Adobe!

  Win - 7 x 64, 3.4 to 3.8 GHz Quad core i5, 16 GB RAM, mobo SATA3 and sys more data SSD drive HARD, AMD Radeon 7800HD 2 GB... blah, blah.

  You posted in the Acrobat security forum, why not Flash Player forum?

  But chances are that it is a scam. If it appeared when you visited a legitimate site opportunities are

  * the site is hacked

  * It is advertising on the site for hack

  * your machine is compromised to provide faulty pages

  Google Chrome refuses to visit this site, saying that it has been reported as dangerous. Unfortunately, copying a good site web and attached to reliable brands are favorite Stunt a hacker. Adobe rarely have the power to close these things, they are usually in a distant part of the world with different laws. To get the software, if you are told that you need, ignore a popup and go to the original source (here http://get.adobe.com/flash ).

• Dell SupportAssist recommend false updates?

  I've just set up my new all in one PC: XPS 2720.  It has a NVidia GeForce GT 750 M graphics card.  So why Support help asks me to install the Intel HD graphics driver?  Settling this not disable my NVIDIA graphics card?

  According to the specifications, the XPS 2720 took Intel video HD4600 and a NVidia card.

  You need drivers for the keep abreast. You probably already have a driver installed HD4600 (glance in the Device Manager) and it is not disable the NVidia card. There are actually moments where the system switches between the two in the background, and you don't ever notice...

  Enjoy your new toy!

• [F2] does not work when I reboot Dell XPS 8500 (or when I turn it on)

  I am trying to boot from the Blu - ray player, so that I can use a disk of Norton Bootable Recovery Tool, I created on a laptop computer with exactly the same OS under my desk, Windows 8.1. When I boot, I support several times on F2, but the PC will boot Windows. I upgraded the system BIOS of A11 to A12, but I still can't get the computer to recognize F2.

  My keyboard is one privateer something or another, connected to the PC via a USB cable (not wireless). I have run the Dell SupportAssist program and everything works well subjected to the extended system test. My antivirus/firewall, Norton Security with Backup program, has found some malware, but not recently. The computer crashes and I get the error messages "'SMTrayNotify.exe' file seems to be corrupted." y "Runtime error 216 at 048383A 6. I believe that SM is iolo System Mechanic. I had to uninstall it completely and reinstall in downloading from the iolo website. I did, but I still get the same message. I googled Runtime error 216 and Microsoft Support alleged that this problem can occur if your computer is infected with a virus Trojan SubSeven. I'm afraid that the reason why I can't get F2 to work is due to malware. But I can do something wrong.

  I read somewhere that the keyboard can be the source of the problem and it was. I finally got my hands on a keyboard Dell and the F2 and F12 function now. I created and used a Norton Bootable Recovery Tool, but it found nothing. Finally uninstalled iolo.

  If F2 and F12 don't work, try a different keyboard. I'm glad I did.

• Pop - up alert to the Virus will not disappear in Safari

  I get these pop-up windows (I have pop-ups disabled) for some kind of scam to virus removal.  I run Cocktail and repair permissions and remove all history... nothing helps.  Are these windows disrupting my use of Safari, they also changed my browser default Google to Yahoo even if the box is checked for Google.

  I'm completely lost on this one... anyone of another dealing with this?

  Tommy Holt

  Please disable all extensions Safari and test. If the problem is resolved, re - activate the extensions one or a few at a time until you find the culprit.

• Popup scam?

  iPad ios Air 9.1

  Received the following

  'http://www.apple-ios-device.com '.

  Safari - alert

  Your device has been blocked for security reasons.  Call the 1-800-870-3001asap.  Don't use device - can lead to data theft, contact & personal information.  Please contact the customer service for this problem.  Call assistance for Apple now at 1-800-870-3001.  Button bottm 'OK' only way to close the pop-up window.

  I think it's a scam, malware, virus or something and did not press OK - pretty ipad to stop air and him have not turned back.

  Any ideas on what to do?

  This kind of message is a scam.

  Double click on the Home button, and then drag upward on the preview of Safari.

  Go to settings - Safari - clear history.

  Restart Safari.

  Phony 'technical support' / 'ransomware' popups and web pages

• After the removal of viruses, I have no internet access. Only "absorbing IP" or "renewal IP", nothing els.

  I have windows XP, I had to remove a virus from the Dell XPS. After that, I can't connect to the internet. Either with a wireless connection to the router or a straight cable to the router. All I have is that I can't renew or obtain an IP address. I ran WinsockXP, LSPfix, nothing. I fixed my HOSTS file.

  Nothing.

  Help!

  This is not unusual.  Your best bet, in my opiniojn, is to backup all your data, and then reinstall Windows properly.

• Dell Dimension E521 starts and stops on its own at random times... a lot of attempts to repair/restore without success! What's next!

  Well, it's a bit of a long story, so I'll try to make it as short and easy as possible.

  My grandmother had the Dell Dimension E521 for some time in December of ' 06.  She had filled the C: drive with a bunch of junk and mandated the bureau with many useless shortcuts.  Later in November 10, she told me he had begun to stop and start on his own time at random, so I tried to do what I could with antivirus scan (AVG Free Edition), remove applications and unnecessary programs and try to demand for system recovery short.  While that makes the computer run faster, it still started and closed on itself.  His house has only the dial-up connection (which is almost impossible to update anything), so I brought it to my house for the best connection around 01/01/11 (9 days ago).

  I could update the AVG Free Edition and Windows updates, and it found and cleared, a Trojan Virus.  The Dell still started and shut down on its own.  My next step was to use the disc re - install for Vista Home Basic 32-bit.  He old programs saved in a folder "Windows.old" on the C: drive and completely re-installed everything back to the original.  After I checked in the "Windows.old" folder and recorded something she didn't lose (such as images and videos), I deleted as much as I could out of it.  The only thing I could not remove from it was 4 'driver files '.  For a while the computer trying to run 'chkdsk' on its own seizure began, but froze in the middle of it.  He finally ended the 'chkdsk' once and didn't try again since.  It downloaded and installed updates Windows of 100 or more on its own as well.

  After all, it still does the same thing he has with housing starts and shut downs.  The closure of downs occur not just in the middle of the execution of a given program; they occur at any time at random, even if I use the computer in safe mode.  She always goes through the whole stops the process with the "logging off" and "closing" legends, it is not as if the electric system is down.  The start-up occur randomly as well, even if a stop is purposely through the Start Menu or hold down the power button.  Sometimes, he's trying to start and shut down on its own several times without fully load.

  Again, sorry this is so long, but I would like to know if there is anything that can be done to get this thing to CUT IT OUT because my grandmother wants as his computer back!

  Well, it's a bit of a long story, so I'll try to make it as short and easy as possible.

  My grandmother had the Dell Dimension E521 for some time in December of ' 06.  She had filled the C: drive with a bunch of junk and mandated the bureau with many useless shortcuts.  Later in November 10, she told me he had begun to stop and start on his own time at random, so I tried to do what I could with antivirus scan (AVG Free Edition), remove applications and unnecessary programs and try to demand for system recovery short.  While that makes the computer run faster, it still started and closed on itself.  His house has only the dial-up connection (which is almost impossible to update anything), so I brought it to my house for the best connection around 01/01/11 (9 days ago).

  I could update the AVG Free Edition and Windows updates, and it found and cleared, a Trojan Virus.  The Dell still started and shut down on its own.  My next step was to use the disc re - install for Vista Home Basic 32-bit.  He old programs saved in a folder "Windows.old" on the C: drive and completely re-installed everything back to the original.  After I checked in the "Windows.old" folder and recorded something she didn't lose (such as images and videos), I deleted as much as I could out of it.  The only thing I could not remove from it was 4 'driver files '.  For a while the computer trying to run 'chkdsk' on its own seizure began, but froze in the middle of it.  He finally ended the 'chkdsk' once and didn't try again since.  It downloaded and installed updates Windows of 100 or more on its own as well.

  After all, it still does the same thing he has with housing starts and shut downs.  The closure of downs occur not just in the middle of the execution of a given program; they occur at any time at random, even if I use the computer in safe mode.  She always goes through the whole stops the process with the "logging off" and "closing" legends, it is not as if the electric system is down.  The start-up occur randomly as well, even if a stop is purposely through the Start Menu or hold down the power button.  Sometimes, he's trying to start and shut down on its own several times without fully load.

  Again, sorry this is so long, but I would like to know if there is anything that can be done to get this thing to CUT IT OUT because my grandmother wants as his computer back!

  Hey tkkcc70

  Here's how to remove the windows.old folder in vista as well as windows 7 after you have saved the data of it

  http://www.Vistax64.com/tutorials/240390-Windows-old-folder-delete.html

  http://Windows.Microsoft.com/en-us/Windows7/how-do-I-remove-the-Windows-old-folder

  read the information below, to see if you can run dell diagnostics by pressing F12 at startup to try to find the problem

  http://support.Dell.com/support/eDOCS/systems/WS340/en/UG/DIAGS.htm

  Walter, the time zone traveller

• Microsoft Security Essentials is it a scam?

  Hello

  My computer is a little weird and then all of a sudden I couldn't use internet or Mircrosoft word, which I had used when the computer went funky. When I tried to use them, a red-themed window with Microsoft Security Essentials at the top. It is said that it detects a Trojan horse and I need to remove it then says scanner online. When I do shows like 20 different anti-virus programs, which he has only three which can get rid of the virus.

  I don't remember installing this program, this SCAM or virus? What should I do?

  Hi, muddybudd.

  No, the real Microsoft Security Essentials is a scam. More information on MSE are available athttp://www.microsoft.com/security_essentials/ .

  In your case, however, I'm afraid you have a rogue installed on your computer. Removal instructions are available in Bleeping Computer toremove the fake Microsoft Security Essentials Alert Trojan and AntiSpySafeguard .

  If you need assistance after following the guide, please follow the instructions and post the logs required for examination by analysts trained on one of these the malware removal forums:Malware Removal help Sites .

  Corrine, Microsoft MVP (consumer security)
  My Blog: Security garden

  This announcement is in my opinion and does not necessarily reflect the opinion or the opinion of Microsoft, its employees or other MVPS and is provided without warranty and not an entitlement.

• Dell supplied Windows 10 installation on plant downgraded Optiplex problems

  Bought 3040 OptiPlex with Windows 7 downgrade install factory.  Now you want to install Windows 10 provided Dell OEM DVD.

  Followed these instructions www.dell.com/.../SLN288177

  and these en.community.dell.com/.../19988139

  but none of them does not work.

  After you change the BIOS settings and re-booting, I get a Dell SupportAssist screen with a white cross within a red circle and the only option is a stop button.

  Anyone experienced this and have a solution?

  Have now resolved myself.

  I had done a backup copy the Dell supplied DVD - we always do when we only have a physical copy of media they get so easily damaged and unreadable.  I was using the copy to install.

  It suddenly occurred to me if Dell had set up a sort of preventive mechanism using copied the DVD for installation.  I returned to the DVD original and it worked.

  The fact that the copy does not crash with any kind of error but just given a screen with a closing button makes me think that it is a deliberate by Dell.  Anyone know if this is true?