Gray screen

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• Gray screen of malware and 'voice' to dial 1 888 to fix the malware? What should I do?

  This morning I opened the email m and there was one that looked like it came from apple... I clicked it and a gray screen appeared with a voice that tells me to call the number 888 a1.  I can't get rid of the email.  Can I get rid of it by stopping?  In the message my access to my hard drive appears and asks me to enter the password etc... I didn't get this because I want to make sure that it does not allow malware to enter my hard drive like that.  Please help me with what I can do.  I have "silenced" the voice and he has declined so that I can continue on...

  See this tip Phony 'technical support' / 'ransomware' popups and web pages

• Blank gray screen on wake?

  So I am using this Mac mini (late 2014, 2.6 GHz Core i5, 8 GB memory, 1 TB HDD, OS X El Capitan 10.11.6) for almost a year now and I'm having a serious problem with waking up from his sleep recently. If I let him sleep long enough, I get a gray screen on wake. No progress bar or the other and it can go up to a half hour without doing anything. I turned off the Hibernate using pmset just in case, and the problem is still happening. Happen 3 - 4 times so far.

  Moreover, some of the keys on the gray screen gives an error sound system. I don't know if this means that it is a problem with OS X or not, but I'll bet it is, as I ran Apple Diagnostics and it showed that there are no are no hardware problem. I'm really confused now. Has anyone else experienced this?

  -Try resetting the SMC and NVRAM/PRAM (it seems you've done one of them already)

  MacIntel: Reset of the controller (SMC) system management

  https://support.Apple.com/en-us/HT201295

  Subject of memory NVRAM and PRAM

  https://support.Apple.com/en-us/HT204063

  -Try to start safe mode

  OS x: what is Safe Boot, Safe Mode?

  https://support.Apple.com/en-us/HT201262

  -Start to recovery and repair the startup disk

  OS X: on OS X Recovery - Apple Support

  https://support.Apple.com/en-us/HT201314

  -If it is repairable reinstall the OSX

  How to reinstall OS X on your Mac - Apple Support

  https://support.Apple.com/en-us/HT204904

  -If you do not have a backup using disk utility to restore the internal drive to an external drive, so that you can try to recover the data.

  Format the boot disk and then do a fresh install of Mac OS x

• My MacBook pro want to stay on a gray screen comes on and shuts back

  WWhen I try to cut the MacBook on a gray screen with the logo of apple shows for a few seconds and cut back

  Hi Nighytj, follow the steps in this topic to Support Apple for a Mac that won't turn on. Then let us know.

• How to block all the videos and ads on all the site as how it is when it shows the gray screen when the flash player needs to be updated

  Hi there please help me. I didn't have this problem until two days ago when the browser updated itself. I have the youtube video downloader add on and always use it. I'm on a data plan and it used to block videos and add ads which I like, but now is not because of the update, I came back to the old version, but it did not help and I downloaded the flash but block it does not work. It makes the slow loading of pages and uses a large amount of data that I tried many things like all the plugins of switching to add it on the menu to activate ever and it doesn't quite work. Before it used to show the gray screen, where it says "the flash player is out of date" on videos and commercials, but he does not do this because of the update so please help me to do it again.

  I solved. On the firefox support page they will give you information about the HTML5 player and they say there that firefox uses it only 38 version before so I'm 36 version and it worked in blocking it as before.

  So its all sort and if everyone wants to do the same thing go to https://ftp.mozilla.org/pub/firefox/releases/ and all previous versions will be there.

• Slow startup after installing the SSD because gray screen

  I just installed a Samsung Evo 500 GB SSD in my Macbook Pro 2010. I went to start and it starts very slowly due to a gray screen just sat there for about 30 seconds and then it shows the apple logo and it takes another 15 seconds to load. The gray screen did not appear before installing the SSD but the Apple logo did take longer to load with the HARD drive. I used SuperDuper to clone my my SSD HARD drive and installed the SSD and it starts normally. The only issue was the gray screen. I've heard that I need to go into system preferences and select Startup disk, then my boot drive, but there is no choice. Help, please.

  Have you seen this article?

  How to choose a boot on your Mac - Apple Support drive

• Gray screen when playing a purchased movie

  On my late 2009 iMac with latest OS X when I try to play a movie or TV show, I bought it opens on a gray screen and that's all I get. No sound, no control, the only thing I can do is press ESC to exit the player. I can read movies who did not buy through iTunes.

  I tried to reboot, reset PRAM, signing out and my apple account. Any ideas?

  Check out this discussion > gray screen in iTunes playback of movie download

  

• can not open attachments, gray screen turns on my desktop mac

  emails such as amazon can not open attachments, that they turn to a gray screen

  Please try the troubleshooting below for this site and please post back if you can download attachments after:what to do if you can not download or save files

• When I go to options in the toolbar it is always empty (just a gray screen)

  When I go in the options in the toolbar, it is always empty (just a gray screen) firefox 32.03. never happened until I used 32.0

  You have installed Ghostery extension this extension has been expressed to cause this problem?

  Start Firefox in Safe Mode to check if one of the extensions (Firefox/tools > Modules > Extensions) or if hardware acceleration is the cause of the problem.

  • Put yourself in the DEFAULT theme: Firefox/tools > Modules > appearance
  • Do NOT click on the reset button on the startup window Mode safe
  • https://support.Mozilla.org/KB/safe+mode
  • https://support.Mozilla.org/KB/troubleshooting+extensions+and+themes

• I can't watch 4OD or request 5 using firefox. I used to be - now, there is just a gray screen

  I can watch 4OD and demand by using Internet Explorer 5, but I get all the annoying ads. I used to use iGoogle instead, who got rid of all the ads, but recently it has stopped working, and now there is just a gray screen where the video should be. So I tried Firefox instead, which is all the same. I guess that Channel 4 and Channel 5 have done something to stop people watching their programs on iGoogle or Firefox without having to endure the ads. Y at - it something I can do. I run Windows 7 Home Premium on your standard desktop ADVENT.

  Update the shockwave flash plugin seems to have solved the problem.

• Only get a gray screen after upgrade of El Capitan. What can I do?

  I tried to install an upgrade, but only now have a gray screen.  The installation seems to have stopped half way through.

  Please take each of these steps that you have not already tried it. Some of them are not applicable to your model or your situation. Stop when the problem is resolved.

  To restart a computer is not responding, press and hold the power button for a few seconds until the unit turns off, then release, wait a few seconds and press again briefly.

  Step 1

  The first step to respond to a startup failure is to secure data. If you want to keep the contents of the boot drive and you have not already at least a current backup, you should try to back up now, before we do anything else. It may or may not be possible. If you don't care the data changed since the last backup, you can skip this step.

  There are several ways to back up a Mac that is unable to boot. You need an external hard drive to store backup data.

  a. starting the partition recovery or an hour Local Machine backup volume (button option key at startup). When the OS X Utilities appears, launch disk utility and follow the instructions in this article to support. You'll be 'restoration' the boot on the backup volume volume.

  (b) If step 1 fails due to disk errors, and no other Mac is available, then you may be able to save some of your files by copying them in the Finder. If you already have an external hard drive with OS X installed, the start of it. Otherwise, if you have access to the Internet, follow the instructions on this page to prepare the external hard drive and install OS X on it. You will use the installation program of recovery, rather than download it from the App Store.

  c. If you have access to a Mac, and it work and have both the non-working Mac FireWire ports or stroke, start the Mac non-working in target disk mode. Work Mac to copy the data to another drive. This technique will not work with USB, Ethernet, Wi - Fi or Bluetooth.

  d. If the internal drive of the non-working Mac is replaceable by the user, remove it and climb into a docking station that is pregnant or an external drive. Use another Mac to copy the data.

  Step 2

  If you have booted from an external drive, make sure that the internal boot volume is selected in the pane of the system preferences Startup disk.

  Start in safe mode. Note: If FileVault is enabled in OS X 10.9 or an earlier version, or if a firmware password is defined, or if the boot volume is a software RAID, you can not do this. If you do not see the words "Safe Boot" in the start screen, you did not start in safe mode. Ask for additional instructions.

  Safe mode is much slower to boot and run as normal, and some things don't work at all, including the networks without wire on some Macs.

  The login screen is displayed even if you normally connect automatically. You must know the password for the connection to connect. If you have forgotten the password, you will have to reset it before you begin.

  If the startup progress bar gets stuck for more than a few minutes, or the system stops automatically when the progress bar appears, the boot volume is corrupted and the player is probably defective. In this case, go to step 9. If you have another problem with the player, replace it immediately.

  If you can start and log in in safe mode, empty the trash and then open the window of info on the boot volume ("Macintosh HD", unless you have given it a different name.) Make sure you have at least 9 GB of space available, as shown in the window. If you do not, copy as many files as necessary on another volume (not another folder on the same volume) and delete the originals. Deletion is not complete until you empty the trash again. This, until the space is more than 9 GB. Then restart as usual (i.e., not in safe mode.)

  If the boot process hangs again, the problem is probably caused by third-party software you have installed. Ask for additional instructions.

  Step 3

  If the startup process stops at a gray screen together with a mobile cursor, then the logon dialog box may be active but not visible because of a bug. You may be able to connect by using the arrow keys or the cursor to select the password field and type your password as usual.

  Step 4

  Case of failure of step 3, the boot volume can be complete. If you saw previously implemented guard space drive is low, it is certainly the case. You might be able to start in safe mode , even if you cannot boot normally. Otherwise, boot from an external hard drive, or well technology for step 1b, 1 c or 1 d allows to mount the internal drive and delete some files. According to the documentation from Apple, you need at least 9 GB of free space on the boot (as shown in the Infolog) for normal operation volume.

  Step 5

  If a Mac desktop (without the built-in keyboard) crashes on a gray screen together with a mobile cursor, the keyboard may not be recognized. Hold down the button on the side of a wireless Apple keyboard to make it discoverable. If need be, replace or recharge the batteries. If you use a USB keyboard connected to a hub, connect it to a built-in port.

  Step 6

  Sometimes, a startup failure can be solved by resetting the NVRAM.

  Step 7

  If there is an integrated optical drive, a disk may be stuck in there. Follow these instructions to remove it.

  Step 8

  Press and hold the power button until the unit turns off. Disconnect all devices wired except those needed to start and remove all aftermarket expansion cards. Use another keyboard and/or mouse, if these devices are wired. If you can start now, one of the devices that you disconnected, or a combination of both, the origin of the problem. Discover that it is a process of elimination.

  Step 9

  Launch the utility disk in recovery mode (see step 1). Select the boot volume, and then run the repair disk. If problems are found, repeat until that clear. If disk utility reports that the volume is not repairable, the drive is defective and must be replaced. You can choose to tolerate such malfunction in the reader's life. In this case, delete the volume and restore it from a backup. If the same thing happens again, replace the drive immediately.

  It is one of the rare situations where you must also run repair permissions, ignoring the erroneous warnings, that it can produce. Look for the line "Permissions repair complete" at the end of the output. Then restart as usual.

  Step 10

  If the boot device is an aftermarket SSD, it may have an update and/or a forced "garbage collection". Instructions how to do this with a Crucial SSD of brand have been posted here. Some of these instructions may apply to other brands of SSDS, but you should check with the technical support of the provider.

  Step 11

  Reinstall the OS. If the Mac has upgraded an earlier version of Mac OS X, you need the Apple ID and password used to upgrade.

  Step 12

  Do as in step 11, but this time clear the disk utility boot volume before installing. The system should automatically restart in The Migration Wizard. Follow the prompts to transfer data from one Time Machine or another backup.

  Step 13

  This step applies only to models that have a battery logic-board ("PRAM"): all of the Mac Pro, MacBook with a removable main battery and a few others (models not updated). A flat battery logic-board may cause a boot failure. In general the failure will be preceded by the loss of the system and boot disk clock settings. Refer to the user manual for replacement instructions. You may need to take the machine to a provider of services to have to replace the battery.

  Step 14

  If you get this far, you probably deal a hardware failure. An appointment of 'Genius' to an Apple Store, or select another authorized service provider.

• gray screen at startup on ppc g4 quicksilver

  good day to all,

  I got ppc g4 933 quicksilver and she just sit in my room, in any case.

  last week I turn it on and everything went well, but last night, when I turn it on, it gave me a gray screen without apple logo.

  This morning I re seat RAM and VGA agp card, turn it on, rist he gave me the gray screen and after I restart with the small button below the power button.

  He gave me a message "memory failure test, please contact apple technician.

  I isntalled 3 512 KB of RAM and it detects only 512 KB of RAM. What is going on?

  Please I need help, thanks.

  This computer was disconnected for a while? The PRAM Battery could be dead and corrupting startup.

  PRAM of the Texas Mac, battery, PMU tutorial man - https://sites.google.com/site/macpram/mac-pram-nvram-cuda-pmu-battery-tutorial

• Gray screen at startup

  My computer seems to hang because the screen went black. I had to do a hard reboot by using the power button. What I get is a grey screen with a cursor.

  I tried to start in safe mode, or at least, I think that I did by holding down the SHIFT key while starting to but still the gray screen.

  Anything else, otherwise I can try?

  Thank you

  Reboot into recovery now command-r and run disk utility to repair the hard drive. If it still does not start, try to reinstall OS X.

• a replacement lcd will set a screen with a gray screen or a screen that has lines

  a replacement lcd will set a screen with a gray screen or a screen that has lines

  To make sure that it is not software related, set it back to factory settings using iTunes on your computer.

  If the screen still has problems after that, have it repaired by Apple or an Apple authorized service provider.

  Use iTunes to restore your device to factory settings - Support Apple iOS

  Apple iPhone - contact Support - support

• White gray screen of death

  A recently obtained a Rev B G3 iMac, updated the firmware once so I could try OS9, and two days in the HARD drive made this death rattle and crashes hard

  Wonderful.

  So I order little ram from OWC (2 x 256 MB)

  A 128 GB SSD home (very disappointed because they include an adapter + SSD and it is not just a SSD IDE or made to be more integrated.)  Too expensive for what it is),

  and a new battery of LANDAU

  Repinned new fan Cooler Master 92 mm to replace the old (works perfectly)

  Starts and... gray screen.  No folder, nothing.

  Try resetting the NVRAM with Command-Option-P-R and he did once successfully, but no change in the results.

  Try Open Firmware with Command + Option + O F and it will start but the CRT remains off and the power light stays orange.

  NVRAM later tried and he won't even be deceived, forced to do other ways to become more involved.  Still no change of result

  Try holding Option at startup, nothing.  Tried holding C at the start, nothing.  Tried holding O during the boot since I heard some Macs to bring up the boot with it instead, Manager nothing.

  Tried 2 other keyboards, nothing.

  I even tried 2 other internal drives CD/DVD slim just in case I got fried somehow the original drive 24 x CD, nothing.  External hard disk is not no longer works.

  Recognizes to all readers and keyboards, powers, them and the readers try not seeking, still no results.

  going to try different hard disks and resetting the ram, replace it with the original of the ram, etc., but hoped someone had an answer for this miracle.  Hope that I didn't somehow make fried logic board or screw up somehow.

  I was hoping to keep this one close to stock (at least that I found one of these Harmoni 600 mhz cards miraculously) and a slightly less desirable another iMac G3 as my project to empty out and replace internal components with a Mac much more modern (Apple would be cool with this right?  Wouldn't a Hackintosh I think)

  If there is no operating system on the new drive, it won't start (with the exception of the optical drive with a Mac OS installation disc).  Startup Manager is accessible by pressing the Option key during the boot, not the O key. I don't remember if the iMac G3 tray-loader has Startup Manager.

  I think you've changed too much at the same time, so it is difficult to find the change that caused the problem.  Try to put the original RAM until make you it work.  Some of these original iMacs do not work with the RAM (unofficial) max of '2 x 256MB.'  Put the original optical drive, if it was working before.  If you have a standard IDE hard drive that is less than 128 GB, it would be a good idea to install it to rule out the possibility of an incompatibility with the SSD + adapter.

  What installation disk of Mac OS that you are using the optical drive to start?

  NOTE: Once you are able to boot from a Mac OS installation disc, the iMac G3 tray-loader requires the startup on the internal disk drive to be on the first 8 GB of disk space.  Due to the older IDE used in these iMacs controller, only the first 8 GB of disk space are available during the boot sequence.  After starting (when the full operating system takes over), the iMac may access up to 128 GB.  You need disks larger than 8 GB partition as the first partition is part of the first 8 GB of disk space.  A security dimension to the first partition is about 7.5 GB, with the 2nd partition using the rest of the disk space.

• Gray screen Toshiba Qosmio x 305

  After was installed in a computer repair store a new video card on a 305 Qosmio, due to problems with a gray screen occurring... I always have problems. Need some advice or solutions please. This has happened now for 2 months and the store of the computer Tech is now scratching his head. The gray screen suddenly occurs generally while I'm on msn talk with nothing running in the background. I have to restart and all is good. Sometimes 4 or 5 times a day or once a week. After spending more than $400.00 on the repair, I have lost confidence in the store

  Do you see the same grey screen on an external monitor?

  Maybe the screen has a problem, or bad drivers are installed, the driver of the webcam needs to update or Windows has to be reinstalled by performing a system recovery.