Guest Windows 7 hangs in the Workstation 10.0.1

OK, today was no fun running a Windows 7 client on a Windows 7 host.

Everything seems to work fine, so I'm going to open a file, start a program, open an e-mail, etc. and the VM will crash with a dialog box of VMware with the bad news.  The virtual machine was working fine yesterday morning. I didn't install Windows updates and new programs yesterday and no restore point has been created, but I can't say with certainty that no automatic update of any application has occurred.  Chess throughout the day seem just so random and inexplicable.

Logs said, at the time of the error:

2014 01-23 T 16: 11:51.706 - 06:00 | vCPU-4 | I120: hread 7316 57802014-01-23T 16: 13:24.464 - 06:00 | vthread-22 | W110: - Win32 exception caught, exceptionCode 0xc0000005 (access violation).

VTHREAD initialize 22 id 'vthread-22' host of the 6700 thread

hread-22 "host id 6700

"host id 6700.

| d 6700

| I120: FILE: FileCreateDirectoryRetry: no reproducible error (C:\ProgramData\VMware): cannot create a file when that file exists already (183)

2014 01-23 T 16: 13:24.464 - 06:00 | vthread-22 | W110: ExceptionAddress 0x7feddb74daf eflags 0 x 00010206

2014 01-23 T 16: 13:24.464 - 06:00 | vthread-22 | W110: rwFlags 0 badAddr 0xc0

2014 01-23 T 16: 13:24.464 - 06:00 | vthread-22 | W110: rax, rbx, rcx 0x826e2d8 0x1d899380 0

2014 01-23 T 16: 13:24.464 - 06:00 | vthread-22 | W110: rdx 0x1d899380 IRS 0x1d8c0000 rdi 0 x 20809440

2014 01-23 T 16: 13:24.464 - 06:00 | vthread-22 | W110: r8 r9 0 0 r10 0x7feddee8350

2014 01-23 T 16: 13:24.464 - 06:00 | vthread-22 | W110: r11 r12 r13 0x1d8c0000 0 x 1 0 x 3

2014 01-23 T 16: 13:24.464 - 06:00 | vthread-22 | W110: r14 r15 0 0 x 8

2014 01-23 T 16: 13:24.464 - 06:00 | vthread-22 | W110: rip 0x7feddb74daf RSP 0x456f0d0 PBR 0x456f230

2014 01-23 T 16: 13:24.464 - 06:00 | vthread-22 | W110: LastBranchToRip 0 LastBranchFromRip 0

2014 01-23 T 16: 13:24.464 - 06:00 | vthread-22 | W110: LastExceptionToRip 0 LastExceptionFromRip 0

2014 01-23 T 16: 13:24.464 - 06:00 | vthread-22 | W110: The following data was delivered to the exception:

2014 01-23 T 16: 13:24.464 - 06:00 | vthread-22 | W110 :--0

2014 01-23 T 16: 13:24.464 - 06:00 | vthread-22 | W110 :--0XC0

2014 01-23 T 16: 13:24.464 - 06:00 | vthread-22 | W110: CoreDump: minidump wrote to C:\VirtualMachines\TitanXxxx-VM\vmware-vmx-5780.dmp

2014 01-23 T 16: 13:24.501 - 06:00 | vthread-22 | I120: CoreDump: including the base 0x0x13f4c0000 size 0x0x014ad000 module

2014 01-23 T 16: 13:24.501 - 06:00 | vthread-22 | I120: checksum 0x012d7405 timestamp 0x52618ae3

2014 01-23 T 16: 13:24.501 - 06:00 | vthread-22 | I120: C:\Apps\VMware\Workstation\10\x64\vmware-vmx.exe image file

2014 01-23 T 16: 13:24.501 - 06:00 | vthread-22 | I120: version of the 10.0.1.41495 file

2014 01-23 T 16: 13:24.501 - 06:00 | vthread-22 | I120: CoreDump: including the module base dimension 0x0x001a9000 0 x 0 x 77020000

2014 01-23 T 16: 13:24.501 - 06:00 | vthread-22 | I120: checksum 0x001a875f timestamp 0x521eaf24

2014 01-23 T 16: 13:24.501 - 06:00 | vthread-22 | I120: C:\Windows\System32\ntdll.dll image file

2014 01-23 T 16: 13:24.501 - 06:00 | vthread-22 | I120: version of the 6.1.7601.18247 file

...

Workstation 10 DMP files created in the directory of the virtual machine each time.  I would like to identify a Windows driver or application that can be the cause of the problem, but am not sure what tool or procedure I need to read specific dmp files.

Is there a utility that I can use to read the VMware dmp file?  (I'm not sure if it is appropriate download a dmp file here, but will if requested).

Any other pointers on how I can diagnose the cause of persistent failure?

It's really put a chill in my emotion. :-(

Thanks in advance!

--

Jack

Thanks for responding. I considered the possibility of drag / move, but found that it was not.

Digging in the stack trace, I noticed that the accident was related to the nvidia driver.  After a little more research, I found this ad in this forum: Re: fatal error VMware Workstation

I turned off 3D acceleration and the problem disappeared!

Thank you very much for your input - and not through personal support VMware.

Jack

Tags: VMware

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    Hi Tom,

    Thanks for posting your question on the Forums of community of Microsoft.

    I understand from the description of the issue, that the store Windows and applications do not work on your computer Windows 8.

    1. do you receive an error message when you try to launch applications?
    2. is it works much earlier?
    3. using a proxy connection?

    Here are a few methods, we can try that these measures could help set the question of the application.

    Method 1: Please change the resolution and check if that helps.

    a. press Windows + x, click or tap command prompt (Administrator).
    b. navigate to the command prompt, type desk.cpl.
    c. Please change the resolution of the screen 1366 * 768.

    Method 2:


    Since you aren't able to access the Windows store I suggest you turn off the proxy connection, and check again.

    a. click the gear box in the upper right corner in internet explore.
    b. click on tools and then click Internet Options.
    c. click on the Connections tab, then click LAN settings.
    d. Select the use a proxy server for your LAN check box.
    e. in the address box, type the address of the proxy server.
    f. in the Port box, type the port number.

    Method 3:

    I suggest you to reset the cache to store and check if you are able to open the store.

    To do:
    a. press the Windows key + R
    b. Type wsreset.exe and press to enter.

    It will be useful. For any other corresponding Windows help, do not hesitate to contact us and we will be happy to help you.

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    Hi, normally the way I use my laptop computer running windows 8 is when I wake up before you do anything, I would like on my computer. Only after I finished with the detergent and breakfast start using it. However, for the past 2 days, I am trying to use, the screen would be just stuck in the start menu. I couldn't click on icons could go to the bar (where all options are) on the right and I couldn't even Ctrl Alt Del. I have to restart the computer first before being able to use the computer. If there is a way to solve this problem, let me know, thank you very much.

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