Hard drive... do not print color

It's Photosmart 7510e printer all-in-one. Windows 8 operating.

This printer will print color when I select something from the hard drive. photos of e.i., etc. - only print in grayscale.

But when I select something in Internet Explorer, a web page, it prints in color.

Y at - it somewhere that I might of been lacking the levels of grayscale instead of color?

Thank you

Newby-01

Hello

Please follow the steps below (click or button you use touch screen or mouse):

  • Hold down the key Win, then press Q.
  • HP type in the search box, it will give the list your printer
  • Click on the printer
  • Click on set preferences (top right)
  • Click Advanced (near bottom right)
  • "Print in grayscale" pick 1 of 3 depending on how you prefer (disabled for colors, shades of grey or black only...).
  • Click Ok/apply to come out.

Kind regards.

Tags: HP Printers

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