Hard drive has no diagnostic system

94hk1t-7hq7j8-mfpwl1-60re03 - ID of the failure

Any advice on what it means?

If you are in the United States you will need to call the warranty HP support and arrange to send the laptop hard drive replacement. If the computer does not start in Windows, you can make a backup of the system to an external drive. If HP replace the hard drive, that they will not restore your data, what happens in factory condition. The hard disk of your laptop is not easily accessible, so the replacement will be performed by an authorized service representative.

Let us know if you need help with the backup.

If it's 'the Answer' please click on 'Accept as Solution' to help others find it.

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