HARD drive internal not recognized by Device Manager.

I've been trolling these forums for the last few days in search of some answers, but nothing seems to get close to my problem.

First basic info. Dell Inspirion D630 laptop computer Windows XP Prof SP3. Hardware config: 120 GB drive HARD internal, DVD player, 2 GB of memory. Pretty basic configuration. No hardware changes have been made.

Here's the senerio problem. Notebook PC starts without any problems, but while XP is loading all the services I get error that meet "Generic Host Process for Win32 services has encountered a problem and needs to close...". ', the error msg and the laptop is pretty useless at the moment (explorer, Task Manager, etc.) does not run. I then close the laptop and can start in "safe mode", but pass messages "the instruction at 001ba6ae tried to access memory at the location 000000, the memory could not be written" every few minutes. But I can access Explorer, Task Manager, etc.. Thought may have viruses or malicious and software ran Mcafee several times and came back clean everytime. Could not MalwareBytes to run, but was able to run GMER (it was suggested on the forums). There is no report on any specific malware, but it showed that several sectors on the HARD disk showed malware like behavior. But he also showed that he could not detect the hard drive (showed the HKLM...\CurrentControlSet\ info for the reader, he tried to find). So long story even longer, made a few inquiries via these forums as determined as SVCHOST. EXE was not while trying to run "winmgmt. Also discovered was that the Device Manager and Storage Manager does not show the Hard Drive AT ALL. They do not show the DVD player and if I install a USB they show, but they show that the Disk 0 in the lists. (If installed USB watch drive 0, another DVD wise shows disk 0). If I open Windows Explorer, it shows the drive c: hard, I can access all the files on the disk without problem. If I show the 'properties' for the reader, it indicates the correct used/unused space for the reader. If I click on the "Hardware" tab, the only one listed is the DVD player.

So I know a bit what is the problem, I just do not know what to do to FIX IT. other that my last resort resort which would be to do a full clean install of windows. Any suggestions?

Sorry for the long winded question, but I wanted to provide as much information as possible.

See you soon.

Use the hd Dell utility audit or, failing that the Seagate bootable Seatools utility test

Tags: Windows

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