HARD StorE alu2 unrecognized disc

Hello

Since a few days, my laptop does not recognize (or very rarely) my storE alu2 purchased less than 2 years ago. When I plug it the HARD drive for the most part turns on normally but it does not appear in 'My computer', or 'Device manager' screens. The few times that it is recognized, it disappears after a few seconds/minutes (randomly).

Before it worked properly and didn't fall down or anything that could damage it.

Can someone help me solve this problem? My OS is Vista.

I really need to get some files and I have no idea what to do.

Thanks in advance.

PS: Sorry for my broken English.

Hello

You have the external 2.5 HARD drive or 3.5?
Have you tried using different USB ports?

Unfortunately in this case there is not a lot of options.

Tags: Toshiba

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