BlackBerry Z10 Z10 and case

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• Monthly data of blackBerry Z10 and call usage limit check and alert

  Hi team,

  With BBZ10 we are missing to have alert and the limit control for the use of the data and the use of the phone call.

  This seems to be a fundamental characteristic for any smartphone to live and android already supports this.

  Most of smart phones is purchased with contracts that have limited the use of the data and phone call.

  Please update if no development or a solution on this.

  Thank you

  Ravindra Dolas

  Hello ravidolas,

  Thank you for your question. You're right, that's not a feature of the BlackBerry Z10. Your mobile service provider can offer that service, then I would say that contact you them for more information. I want to thank you for your comments. We value your feedback as we work constantly on improving our products.

  Nice day.

• BlackBerry Z10 and thus, the trouble begins... bold 9900 backup restore to z10?

  Very happy that my z10 has arrived!

  The z10 uses the link instead of office.  I supported my bold 9900 before this happened.  How can I get that restored the z10, so I can get my contacts etc.?

  Of course, pre-order the tech is like... Oh no problem, simply switch your sim card & it will be there, but... It is not so.

  I had to call tech support & we are working on that.

  You can try if you have the "BOLD" phone... Download the Blackberry link (instead of the desktop computer)... to open the link, "BOLD", plug in bold. It should ask you to transfer data.  that & it invites to plug your z10 & then begins the transfer of data.

  I warn you this right now, mine is stuck at transfer 3.4 MB of 383.8 MB is yet to see if this work.  I have a slow computer, so I don't know if it's just the computer it slows down or is it really stuck.

• BlackBerry Z10 Wifi disconnection and deactivation

  Topic: Drops wireless connection and disables wifi radio on TP-LINK router 470N (single band - 2.4 GHz) (Home connect)

  Hello

  I'm Jay payen

  Recently, I have owned BlackBerry z10 and have the latest firmware upgrade version: 10.2.1.2102 updated.

  I am Using Wi - fi Connection to connect the app on my phone, but since I started to use BlackBerry z10 he constantly sinks in connection with home wifi router in addition it also disables wifi radio so that even make any another device branch ed on this router disconnected to the router. Solution is to this problem is that I have to restart my router every time.

  I tried to change due to changes in my router:

  • Mode: since 11bgn mixed with 11n only
  • Enabled SSID Broadcast
  • Wireless security: of WAP-WAP2-staff staff
  • Beacon interval: 100 to 50
  • RTS amplifiers: Of 2346 to 2304

  I am friends here from my phone to the router address reservation.

  Note: My router has the latest Firmware Version: 3.16.6 build 130529 Rel.47286n (v4.0000 H/W Version WR740)

  I use Sony Xperia Acros, HP ProBook 4440 s, Sony Vaio portable Devices in parallel, or any hour would not be problem with connection of abandonment until.

  So, please help me about this situation.

  Modification of the Ant / changes / suggestions are welcome.

  My router configuration:

  • Wireless Radio: turn on
  • Name (SSID): XXXXXXXXX
  • Channel: Auto (canal 11)
  • Mode: only 11n
  • Channel width: 20 MHz
  • MAC address: XX-XX-XX-XX-XX-XX
  • WDS status: disable
  • Beacon interval: 50
  • RTS threshold: 2304
  • Fragmentation threshold: 2346 (fixed)
  • DTIM interval: 1
  • WMM enabled
  • Persons with disabilities in isolation AP

  WAN connection type: PPPoE (AutoConnect)

  Phone settings:

  • Enable connections
  • Hidden off SSID
  • WPA/WPA-personal security type
  • VPN profile
  • Type of band 2.4 GHz
  • Auto obtain IP - on
  • Using Auto-IP - verified
  • IPv6 disabled
  • Proxy disabled
  • Access point inter Handover - on

  Please help me get rid of this situation.

  Thanking you.

  Good day

  Greetings - Jay payen

  Hello!

  Try turning off WMM, it should help you

• BlackBerry Z10 my contacts are acting weird! (dublicate and cannot delete contacts)

  Dear all,

  Today, when I went to my contacts on the Blackberry Z10, I discovered that each contact was dublicated!

  I tried to restart the phone, but I faced the same problem.

  my phone is linked to Google Contacts, so I went to Google Contacts online and there, everything was fine.

  So, I decided to delete my Google account and start again.

  After you remove the Google account, I discovered that there are still contacts on my phone that were not deleted!

  So, I've selected all the contacts and press DELETE... but they have not been removed.

  I had to go and delete one by one.

  After that I can find contacts 'empty '! just empty enteries with no data at all. I had to go and and delete as a.

  What is happening with the Z10

  Hey yasserhy,

  Welcome to the community of BlackBerry Support Forums.

  Thanks for the question.

  Go to settings > accounts and remove contacts from Google.  Then restart the Blackberry Z10 and add Google contacts and let me know if you are still receiving duplicates.

  I look forward to your reply.

  See you soon.

• BlackBerry Z10 cannot add the iCloud IMAP e-mail. Weird error message.

  Hello

  Just, I've got my mobile business phone, a BlackBerry Z10 and wanted to add my iCloud service in the personal workspace. The contacts and the synchronization of calendar just fine, but when you add the mail I get this error message:

  "order: b 'CAPABILITY'-online socket error:-too much reading 0.

  Also when you try to add the e-mail as an IMAP account standard account, enter all parameters according to Apple, I always get the error message once he wants to "save and check your settings. I also tried different combinations of ports (587, 25), smtp, SSL and StarTLS. Using the user name with or without the @me.com. Use @icloud.com instead @me.com,... etc. etc. Always get this error message.

  Then I though perhaps administrators blocked this feature, however I was able to add my personal gmail account, which would have been the case if they would block private emails.

  Any help much appreciated!

  Thank you, Christoph

  I have solved the problem now.

  It is not logical to me, but it works.

  Rather than take the path normal through the settings, accounts, add imap, etc.

  I did this:

  1. slide to the left to open the hub

  2. press the button 'More' at the bottom right

  3. tap on settings

  4. type e-mail accounts

  5. tap on add account

  6. tap on advanced

  7. tap on IMAP

  Then follow the normal steps by filling out the form.

  I know that (I think) is in the same place to complete the form only when you go through the steps described in the knowledge base article.

  Still, I can't explain why, but it worked for me. Using the same exact references.

  Thanks for your support tho!

• BlackBerry® Z10 problems receiving e-mail on PC at home

  I have a Blackberry Z10 and I can send emails to any computer in the world to the best of my knowledge. When I try to send e-mail to the PC at home isn't going not to spend.

  The Z10 and the PC have the same email address and when someone sends me an email it appears on the PC and the BBRY.

  I talked to Suddenlink, they tell me it is eather a problem BBRY or AT & t. AT & T tells me that this is a problem Suddenlink and support BBRY let's just say that English is not their first language.

  Thanks M-G-K

  machine guns-gun-kelly wrote:

  I have a Blackberry Z10 and I can send emails to any computer in the world to the best of my knowledge. When I try to send e-mail to the PC at home isn't going not to spend.

  The Z10 and the PC have the same email address and when someone sends me an email it appears on the PC and the BBRY.

  I talked to Suddenlink, they tell me it is eather a problem BBRY or AT & t. AT & T tells me that this is a problem Suddenlink and support BBRY let's just say that English is not their first language.

  Thanks M-G-K

  This is not a fault BLackberry, when you send an email to the same address, the e-mail appears in the sent and Inbox on the Z10, it also gets sent to the computer.

• Switching blackBerry Z10 devices

  I have a new Blackberry Z10, and I want to transfer data/applications etc. of my old Z10.  The problem is when I try and switch them via Blackberry bind said OSs are incomplatible.

  The OS on my old camera is SR - 10.2.1.2941 OS - 10.2.1.3175 and my new camera SR - 10.2.1.2102 OS - 10.2.1.2141.

  I tried to update the software on both devices via Blackberry link and say that the device incorporates the latest version of the software.

  I tried to make a backup on the old device and restore it on the new device.

  I'd appreciate if anyone has any suggestions about how I can get the devices.

  OS 10.2.1.3175 is no longer available for the Z10. You'll want to use the instructions in the link posted BillJ and instead of codes which post, use the post codes below to install 10.2.1.3247. I'll assume that you have a STL100-2 or - 3 and you can use the codes for the-2 or - 3.

  http://forums.CrackBerry.com/BB10-leaked-beta-OS-f395/sachesi-codes-OS-downloads-920390/

• BlackBerry Z10 (Z10) how to disable the synchronization of emails?

  Hello

  I currently have a Blackberry Z10, and I wonder if it is possible to disable the synchronization of e-mails, without breaking the connection of data.

  I already tried to manually synchronize emails, but this solution is not to me... emails continue to download automatically.

  Can anyone suggest a fix for this problem? Any help will be appreciated.

  Thank you

  The method will depend on the type of e-mail account you use.  If you use Outlook.com (or Hotmail, Live.com) email ActiveSync, you can go to settings > accounts > select the e-mail account.  Scroll down and toggle "Sync Email" to off.

  Email IMAP (such as Gmail, it is a little different.  It is not a power switch.  If you don't want to switch to manual, you can change the password of account - which would be "unsync" your e-mail of the device.

  For two of them, you would essentially be re-sync all e-mail when you re-connected and incurring data charges.  If you want to do, I'd be on WiFi when the re-login.

• BlackBerry Z10 problem with reception and to make a call after updating to OS.

  I just updated my Z10 STL100-3 model with the new operating system 10.3.2.2168. Now, I can not answer incoming calls. The phone rings, but there is no screen to answer or reject the call. I am also unable to unlock while the phone is ringing. Once the caller hangs up the normal opening if Poster Advisor I missed a call and then allows me to unlock the phone. When you place a call, the screen does not change for me to end the call. In other words, I touch the contact and it will automatically start the numbering, but the screen does not respond or don't change to indicate that the call is made. Then I need to cut the phone to hang up!

  Hello and welcome to the community!

  Well, assuming that you have waited the usual 48-72 hours, with a lot of reboots (including the battery grips) and this behaviour is new, and the only thing that has changed is the operating system updated... so, the most common thing to do after an update which results in problems is to perform a reload of the OS. Sometimes the update process have errors and others... with a reload often cure the problems.

  Official methods, which will be controlled as to what exact OS versions are available:

  • http://supportforums.BlackBerry.com/T5/BlackBerry-10-functions-and/how-to-reload-your-Blackberry10-O...

  Unofficial methods, which are cleaner and allow you to choose a version of the OS that maybe your carrier (or anyone they control your offers) delays in approval (unless you're on 10.3.2, in which case 10.3.1 and earlier are now blocked, but you should be able to use any 10.3.2 it's official):

  • http://supportforums.BlackBerry.com/T5/BlackBerry-10-OS-device-software/upgrading-OS10-devices-using...
  • http://forums.CrackBerry.com/BB10-leaked-beta-OS-f395/BB10-OS-archive-943672/

  Of course, before you start this, you want a good backup link, a manual copy of the memory of your device to your PC and complete documentation of your configuration (identification information of account, adding applications, configurations, etc.). Sometimes, restoring a backup returns unit corruption even, must be eliminated and reconfiguration from scratch can solve that.

  Good luck and let us know!

• BlackBerry Z10 impossible access contacts or messages and the non-existent hub

  I got a Z10 now and during the installation I noticed that if I clicked on the "contacts" or "text messages'icons are not." I thought when I transferred all the data from my old divide that would correct itself, but it does not.

  None of my contacts or forwarded messages, and I Redid the transfer twice. My call log was transferred, but all entries are number only, no names. And I can't seem to be able to add these numbers to my contacts. I can't even enter the contacts and enter all my previous Info manually.

  I have no hub blackberry either and I asked the people who are in the same room to send me messages but I don't get them. I tried to reboot the device several times but nothing moves. I seem to be able to BBM surveys send, but not receive them.

  Seems that the only thing I can do is to make and receive calls and use the internet browser.

  Can any ideas on how I fix? I will go back to the store I had the phone of the future, but really looking for some information at this time if possible.

  Thank you.

  G

  Hi G and welcome to the community of BlackBerry Support Forums!

  Have you made software updates on your BlackBerry Z10? If this is not the case, there may be one available. You can do the update through the BlackBerry Link with your device, or by going to settings > software updates on the device itself.

  Thank you.

• BlackBerry Z10 z10 and help link

  Greetings all long time in love BB, recently bought for the new z10 and here are my problems

  1 drivers moved or not is found for phone

  2 download link and uninstalled and reinstalled several times, cleaned of any enttries to register, I get the error message unalbe to sign in blackberry ID make you that im connected to internet disabled both firewall and antivirus stilll no luck, any help would be greatly appreciated

  Solved CONNECTED COMPUTER ADMINISTRATIVE MODE uninstalled, AS LINK AND ALL RELATED to BLACKBERRY AND WENT through REGISTRY AND DELETED ANY REGISTRY ENTRIES RELATED to BLACKBERRY NEW INSTALLER AND BOOM FACT IT ME NO THANKS you Admin

• BlackBerry Z10 organizing data transfer from my Z10 and Q10 to my curve 9220

  Hi team,

  I want to transfer my contacts from Z10 and Q10 on my device inherited from curve 9220. I have already backed up my data using the BlackBerry link and I know that my curve is not compatible with BlackBerry Link. Can you give me a step-by-step procedure on how to synchronize my contacts from my BlackBerry 10 devices to my Gmail account? I intend to add my Gmail account on my device of curve and I sync my data out there.  Thank you for the quick response on this subject.

  See you soon!

  Lucena

  Even with an older BlackBerry which doesn't BB10 you can use the BB link to transfer information.

  http://docs.BlackBerry.com/en/smartphone_users/deliverables/47561/mwa1354393789617.jsp#mwa1354393854...

• BlackBerry Z10 please help! m having a problem with the heat and does not

  my blackberry z10 stand up heat and my apps and setting are not open. When I click it, it redirect me to the 1st screen. even I can not open my setting too. so I can't do a securitywipe also. Help, please.

  Try a reboot first. Hold your power button for about 15 seconds, until you see BlackBerry on your screen. Don't release it before despite what may appear on your screen.

  If this solves the problem, you can reset your phone to factory specifications by using the link to BlackBerry. If I remember, once your phone is connected to the link of the button to press link Options is in the upper right and then Reload Software.

  Keep us updated on your progress.

• BlackBerry Z10 Z10 STL100-1 and STL100-3 Z10

  Do anyone know the differences between Z10 STL100 STL100 - 1 & Z10-3? Please tell as many differences as you well know... Please... Thankx

  I don't normally send people to other sites but the Crackberry Forum has a thread on this subject and I think it explains differences quite well:

  http://forums.CrackBerry.com/BlackBerry-Z10-F254/what-difference-between-BlackBerry-Z10-STL100-1-2-3...

  I hope that helps you.