Have not received a response confirming my student eligibility? Since more than 30 days.

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• Has not received product key e-mail and waited for more than 24 hours

  I'm waiting for e-mail confirmation of my product key and it has been 24 hours and I still not received it. Who should I contact to fix this?

  Check your junk mail.

  Also:

  Find your key product if your purchase of Microsoft Store:
  http://store.Microsoft.com/Help/FAQ?Err=T2#AT2

  Contact the Microsoft store:
  US: http://www.store.microsoft.com/Help/Contact-Us
  1-877-696-7786
  Canada: https://www.microsoftstore.ca/shop/en-CA/Contact-Us

• I bought the photo Illustrator and ask the Adobe site plan for individuals with credit cards, but to date I have not received the confirmation email. How can I contact for more information on the good end of the order?

  Hello 11/18/2015 I bought Illustrator photo and ask the Adobe site plan for individuals with credit cards, but to date I have not received the confirmation email. How can I contact for more information on the good end of the order?

  Your subscription to cloud shows correctly on your account page?

  If you have more than one email, you will be sure that you use the right Adobe ID?

  https://www.adobe.com/account.html for subscriptions on your page from Adobe

  .

  If Yes

  Some general information for a subscription of cloud

  Cloud programs don't use serial... numbers you, connect you to your cloud account paying to download & install & activate... you may need to sign out of the cloud and restart your computer and log into the cloud for things to work

  Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud

  -Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html

  -http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html

  -http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

  -http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html

  -ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp

  -http://helpx.adobe.com/creative-cloud/kb/license-this-software.html

  .

  If no

  This is an open forum, Adobe support... you need Adobe personnel to help

  Adobe contact information - http://helpx.adobe.com/contact.html

  Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">

  -Select your product and what you need help with

  -Click on the blue box "still need help? Contact us. "

• Hello! I paid for my CC student Sunday version but I still have not received my code? What should I do?

  This Saturday, I paid my student CC 2015 version but I still have not received my code or a verification email...

  Purchase and process of eligibility verification information can be found here:

  Please visit the FAQ of the teaching Creative Cloud for business / training FAQ

  You an also see:

  FAQ: How can I activate my creative cloud Apps?

• Diagnostics network ping to the remote host, but has not received a response

  I'm trying to figure out if there is a problem with just my laptop not wanting to connect to a local free WiFi, so any help is appreciated. He worked two days ago only to stop abruptly last night.

  Windows Network Diagnostics comes back with the error message "Can not contact www.microsoft.com (65.55.12.249)" and "diagnostic network ping to the remote host, but has not received a response.

  The only repair option it evokes is ' reset NIC 'wireless network connection ' '.

  I can always connect to WiFi using my iPhone, and even a connected laptop computer work Companion. Yet once, if this can be fixed on my end, any help would be appreciated.

  Hello BrenJones,

  Thanks for posting back. DNS servers are controlled by your ISP. I communicate with your Internet service provider and confirm that you have the good DNS for your network.

  Hope this helps J

  Adam
  Microsoft Answers Support Engineer
  Visit our Microsoft answers feedback Forum and let us know what you think

• I have not received a key after my surgery.

  2 days ago, I bought the package of Photoshop photography program Adobe CC for $9.99 / month with my credit card.  At this point, I had CC Photoshop and Lightroom 5.4 installed as trial versions.  After the transaction has been completed, I clicked on a "Download" button next to the transaction on the "transaction history" screen  When the download is finished and I accessed PS a message appeared on my screen saying that it is a free trial for 30 days.  I have not received a confirmation e-mail or a key.  My order number is: AD001323687AP.  Thank you.

  you do not use the key/serial number with cc.  your adobe id allows you to activate your trial to full versions.

  in ps and lr, click Help > sign...

• I have not received the email so that I can install the new Firefox.

  I downloaded the new version, but he says I'll get an e-mail so that I can install it then. I have not received this e-mail.

  You need not register to install Firefox. Newsletter registration is optional.

  For 29 of Firefox, you can use the integrated update. Try:

  Help > about Firefox

  Firefox must immediately begin to download the update.

  Does it work?

• I have not received emails since July 15. What can I do?

  I have not received emails etc. Since July 15.

  On Saturday, July 21, 2012 14:28:11 + 0000, valleygreen wrote:

  I have not received emails etc. Since July 15.

  Start by giving us a few details about your problem. Please answer
  all the following questions:

  1. what email program are you using?
  2. what version of Windows?
  3. who is your ISP?

  4 have. what changes you done the or after July 15?

  5. that means "I don't have to receive email etc." means? Exactly how
  you try? What happens when you try? If you get an error
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  6. that means the "etc" to "I don't have to receive email etc." mean?
  What else have you not received? What other problems do you have?

  Ken Blake, Microsoft MVP

• BlackBerry 10 Z10 STL003 have not received updates to 10.3

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  We always expect that your operator to release. If Att release him, you'll probably need to remove the sim card to get the update. ATT has not released the update either.

• Have not received e-mails from last week. I just tried to send a test email and it says that my account is not available?

  Original title: Hotmail

  I have not received e-mails from last week. I just tried to send a test email and it says that my account is not available?

  The first step in troubleshooting is to clear browser cache/cookies.      (you must clear all cookies)

  * For Internet browser explore & MSN butterfly: simultaneously press CTRL + SHIFT + DELETE, and then click on remove
  For Google Chrome: Simultaneously press CTRL + SHIFT + DELETE, and then click clear browsing data
  For Firefox: Press CTRL + SHIFT + DELETE, and then click clean now
  (other browsers are similar)

  If you clear the cache is not help meet these.

  You access your e-mail via a web browser or e-mail client?  See the differences between them here
  You have problems to access other accounts on the same computer?
  The same problem exists when you use a different browser?
  The problem persists on other computers?

• Hi, I bought acrobat adobe pro ms with order number: 12287735659 but I have not received the download link and the serial numbers of adobe and had this message there is a problem processing your order, please contact our Service team at the 800 448 custom

  Hi, I bought acrobat adobe pro ms with order number: 12287735659 but I have not received the download link and the serial numbers of adobe and had this message there is a problem processing your order, please contact our Service team customer to 800 448 1642 for assistance. my credit card is already loaded, but not received numbers.please series suggest

  Hi Kunal,

  If the problem still persists, can you please contact the support for this issue through https://helpx.adobe.com/support.html#/top_products.

  Please do not hesitate to me message in person if assistance is needed.

  Concerning

  Stéphane

• I bought the adobe photoshop light Room 6 today and I got my redemption code, I typed in it and he said that it was a success, and yet I didn't received any email I bought it from best buy and I have not received any email to any court and I cannot use my

  I need help I bought bright room 6 adobe photoshop light Room 6 version I have the dvd and they gave me a redemption code, I typed in it and he said it was a success, and yet I have not received an email... .i could not access right room because his request because the key and I don't have not any e-mail regarding the key to some body help me please what wrong?

  Since this is an open forum, not Adobe support... you must contact Adobe personnel to help

  Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">

  Don't forget to stay signed with your Adobe ID before accessing the link below

  Creative cloud support (all creative cloud customer service problems)

  http://helpx.Adobe.com/x-productkb/global/service-CCM.html

  Redemption Code http://helpx.adobe.com/x-productkb/global/redemption-code-help.html

  - and https://forums.adobe.com/thread/1572504

• I bought the plan of creative photography of Cloud (one year), were charged, but have not received your activation codes so I can not use Ligthroom or Photoshop. What should do? I use a mac

  I bought the plan of creative photography of Cloud (one year), were charged, but have not received your activation codes so I can not use Ligthroom or Photoshop. What should do?

  I use a mac

  Your subscription to cloud shows correctly on your account page?

  If you have more than one email, you will be sure that you use the right Adobe ID?

  https://www.adobe.com/account.html for subscriptions on your page from Adobe

  .

  If Yes

  Some general information for a subscription of cloud

  Cloud programs don't use serial... numbers you, connect you to your cloud account paying to download & install & activate... you may need to sign out of the cloud and restart your computer and log into the cloud for things to work

  Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud

  -Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html

  -http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html

  -http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

  -http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html

  -ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp

  -http://helpx.adobe.com/creative-cloud/kb/license-this-software.html

  .

  If no

  This is an open forum, Adobe support... you need Adobe personnel to help

  Adobe contact information - http://helpx.adobe.com/contact.html

  Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">

  -Select your product and what you need help with

  -Click on the blue box "still need help? Contact us. "

• I bought after effects CC from the Adobe website. The screen flashed a messaged saying "your request". I have not received an email from Adobe yet with an activation code. When I check my account it says I have no purchase. Not sure

  I bought after effects CC from the Adobe website. The screen flashed a messaged saying "your request". I have not received an email from Adobe yet with an activation code. When I check my account it says I have no purchase. Don't know what to do next.

  Hello

  Please see the following links:

  Manage your creative cloud membership

  If you still need help please contact support: contact customer service

  *Remember to stay signed with your Adobe ID ( email id used to purchase the subscription ) before accessing the link above*.

  Let us know if that helps.

  Kind regards

  BANI

• I bought the plan of creative photography of Cloud (one year), were charged, but have not received your activation codes so I can not use Ligthroom or Photoshop. What should do?

  I bought the plan of creative photography of Cloud (one year), were charged, but have not received your activation codes so I can not use Ligthroom or Photoshop. What should do?

  Those who are the cause of the problem, entered blocker of Adobe, blocks access to the Adobe activation server.

  To delete these entries.

  It is best to reset the default Hosts file.

  Run Microsoft Fix tool, it will automatically recover host. then try to activate the CC apps.

  http://go.Microsoft.com/?linkid=9668866