Headset Bluetooth arrested plug properly

Today, when I turned on my computer, it installed some updates (Windows 7 x 64 Home Premium).  Once it was up and in running, my bluetooth headset, which was working fine yesterday, now is does not properly.  According to the Manager of bluetooth devices, it is correctly connected and works fine.  In the sound menu, however, he is listed as disconnected and nothing that I can get it to connect.  I uninstalled and reinstalled the device several times and it does not connect either in reading or recording menus... it's almost as if the audio device manager does not recognize that it is connected but the bluetooth Manager has no problem.  Any help, please... I'm at my wits end.

Hi Joseph,.

I ask you to answer a few questions, so that we can diagnose the problem correctly:

1. did you reboot after updates get installed?

2. you receive error messages or the code?

3 have. what troubleshooting measures you tried?

Alternatively, you can restore the system to a point before that the question is asked, using a Setup disk.

What are the system recovery options in Windows 7?
http://Windows.Microsoft.com/en-us/Windows7/what-are-the-system-recovery-options-in-Windows-7

Important: System Restore will return all system files not as documents, email, music, etc., to a previous state. These files of types are completely affected by the restoration of the system. If it was your intention with this tool to recover a deleted file to non-system, try using a file instead of system restore recovery program.

Please get back to us with the State of the question.

Tags: Windows

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