Help blackBerry Smartphones with the transfer of contact list

Similar Questions

• Help blackBerry Smartphones with the upgrade of OS 9360 BB

  Hello all, this "my first post here, so I don't know if this is the appropriate place for this post, but I would like help on my Curve 9360.

  Recently I acquired a need for Japanese input in my Blackberry and made surfing around the net, including this forum for help.

  Later, I downloaded OS for installation, first try 7.0.0.400/jAllLang of WIND Mobile and the second attempt of OS 7.0.0.319 - BlackBerry Handheld Software v7.0.0.1555 (all languages - jAllLang under the recommendation of support forums

  After you follow the steps to "recharge" my OS from "How to reload your OS" thread also said forums that included backup phone, using the BB Desktop Manager and Loader.exe, my phone should still offer the possibility of Japanese input.

  Currently, the software version is 7.0 Bundle 1555 or if the Desktop Manager and my phone shows.

  Note that my knowledge and my issue with this camera is nowhere near competent, so I could probably have messed up somewhere or my technological illiteracy probably mistook me versions of OS and steps.

  Really appreciate any help regarding this, or if any alternative means to get the language. You need to get the Japanese input on the phone as soon as POSSIBLE.

  Thanks in advance.

  Hello! Welcome to the forums.

  Thank you for your question on the addition of Japanese input on your BlackBerry.

  I would like to ask if, the operating system you have downloaded your carrier or a different carrier/country? If not, did you deleted the vendor.xml file?

  If so, I suggest to reconnect your phone on a PC and open the Desktop Manager, click application (it can take moments of loading). There you can see languages and different applications. If there are Japanese it click the small + button next to it and install it.

  I hope this helps. Good luck.
  ____________________________________
  Click 'Like' If you want to thank someone. If problem resolves mark message (s) as a 'Solution', so that others can use.

• HELP blackBerry Smartphones... transfer contacts

  Blackberry style 9670 phone. has just been cut. no power nothing. I got a replacement phone. How to transfer my contacts because the phone is dead. Incidentally, I have blackbery protect on the dead phone. How to recover information. phone is dead... Please HELP

  Hello and welcome to the community!

  If the old BB is really dead, then it is not available as a source for restoring your data to your new device. Instead, you must use another source, one that you created before the old BB died.

  If you made a backup of office, you can use the backup as a restore source file:

  • KB10339 How to use BlackBerry Desktop Software to restore data from a BlackBerry smartphone from a backup file

  If you were synchronizing with a Desktop Organizer (for example, Outlook), then you can use that as source for restore reconfiguring the RIM Desktop software now work with your new BB:

  • KB03315 How set up the synchronisation of data using BlackBerry Desktop Software organizer

  As you use BB Protect, is also an available food source:

  • KB25063 How to use BlackBerry Protect to restore data on a BlackBerry smartphone

  You must be sure to connect to, on the new BB, the same BB ID that you used on the old BB. If you have already created a new ID BB on this new BB, then you go to your old ID BB:

  • KB26694 How to change the BlackBerry ID on a BlackBerry smartphone or BlackBerry PlayBook Tablet

  This will allow even you to migrate other things that were on your old BB - for example, documents of purchase/download AppWorld.

  Good luck!

• Help blackBerry Smartphones with Blackberry-contacting

  Hello

  I hope someone can help me.  Curve daughter 9300 has been gel market for a few months, but now is causing major problems.  The only way to fix this is to take out the battery for a while.

  As the phone was less than a year, I brought back to the store where you bought it, he was sent away and took 2 weeks to return.  They initially said that there was no fault with the phone but said then it was not actually watched as the envelope had been changed.  My daughter has managed to break the original envelope, so it has been replaced by exactly the same black case.  They refuse to do anything despite the phone may not be fit for purpose IE does not properly.

  I spent last week, fight with the retailer, but nothing helped, they just isn't any service to the customer and are not interested.

  Can someone advise how to contact Blackberry in the United Kingdom please.

  Thank you very much

  Engadine wrote:

  I spent last week, fight with the retailer, but nothing helped, they just isn't any service to the customer and are not interested.

  Can someone advise how to contact Blackberry in the United Kingdom please.

  Hello and welcome to the community!

  To answer your specific question... RIM offers zero first line support to end-users, including warranty... all support starts with the carriers, resellers and authorized service centers, all who can degenerate case RIM free of charge for the end user. Contractually, you have no free path to work around the shop, you work with and try any official escalation rim... as your warranty service provider, they have the responsibility to repair your security under its contract terms. I suspect that, when you read your real contract, you'll find that they are indeed correct in their assessment.

  There is something called incident support, but it costs to just ask the original question, since you are not through the contract, you signed at the time of purchase. If you want to study, you can check it out here:

  • http://us.BlackBerry.com/support/programs/technical/incident.html

  It is also perhaps a few good reading here:

  • http://us.BlackBerry.com/legal/handheld-limited-warranty.html

  But, overall, from your description, I don't hold much hope... If you have cancelled your warranty in effect, it is about the end of it.

  Good luck!

• Help blackBerry Smartphones: lost emails / texts, without contacts and some applications do not work on 9780!

  Yesterday my camera started to get really slow so I decided to restart it. I did and was still slow, so I did a batt pull. It seemed be allright job but started sometime send me errors (app 603 / and these application exception).

  Now it takes a long time to turn on, when he does continues to give these errors and some things do not work, for example, I can see my contacts but I can't open it to see their information.

  Before I format it, I was wondering if anyone had these problems and if there is no solution?

  The only thing I would like to try and save it would be my contact list (no, I didn't save the device)

  Any help is appreciated.

  Thank you!

  Hi and welcome to the Forums!

  Run, don't walk, to this KB and make a backup immediately!

  • KB23680 How to back up and restore data from BlackBerry using BlackBerry Desktop Software 6.0 smartphone

  Next - think about this behavior at startup. What happened just before that date? A new application? An update? Something else? Think very carefully, because the smallest thing can be causal.

  anamobe wrote:

  Before I format it

  Have you thought about how you will try that? After all, 'format' is not a same command available on a BB...

  If you decide to go ahead, I recommend a refill of BONE. from a PC, you can install any bundle of BONES to a BB via this procedure:

  • http://supportforums.BlackBerry.com/T5/BlackBerry-device-software/how-to-reload-your-operating-syste...

  Note that although written for "reload", it can be used to upgrade, downgrade, or recharge - it depends on the OS package you download and install on your PC. You can even use a different OS package carriers simply insert, between steps 1 and 2, the deletion, on your PC, a file named PROVIDER. XML. remember that you remove from your PC, no matter what other packages devices OS BB as having more than one installed on the PC can cause conflicts with this procedure.

  If you are on a MAC, you are limited to only your sanctioned carriers OS packages... but can still use any level they currently have to sanction. See this procedure:

  • KB19915 How to perform a clean reload of the smartphone BlackBerry using BlackBerry Desktop Software application software

  Good luck and let us know!

• Problem blackBerry Smartphones with the configuration of the internet and the mail (from France)

  Hey x)

  I just got my Blackberry yesterday (I'm of the France) with Universal Mobile - Bouygues Telecome, package blocked for BlackBerry.

  In this "package", I have SMS/mms, internet and unlimited emails.

  But I can't go to the internet, its does not work and when I'm trying to configure the email option in "advanced option", I don't have any kind of confirmation message.

  I tried the site but I got this error message:

  "Failed to create the account:

  This device BlackBerry (r) is not registered with your wireless service provider.
  Please register for this device and make sure that the URL of the web site current corresponds to
  one provided by your wireless service provider.
  To register:

  1. in the list of applications on your device, click on Options, or click Advanced Options.

  2. click on Advanced Options > host Routing Table.

  3. click on the Menu button, then click on register now.

  If the error persists, contact your wireless service provider. »

  And so, as I said, I've done this manipulation, but I don't have a confirmation when I put "host routing table.

  And in the configuration of the e-mail, I have just the professional thing.

  Can you help me please?

  Hello

  From what you describe, you will have to do exactly what it is say you - contact your service provider. Something is not right with your setup of BIS... and they control it.

  Good luck!

• Help blackBerry Smartphones! Anti-spam invitation contact bbm.

  Hi, I had my blackberry since on February.

  My problem is identified because I have the icon on the home page says I have an unread message blackberry (now 2) but when I go into e-mail blackberry I have no new messages or updates.

  In my view, it follows a ask someone to add me to their contact list. However, I don't know this contact. Their name is made up of symbols and of 2 inches at the top of the emoticons. The message accompanying the request is completely in a foreign language which I don't understand the symbols.

  The first thing I did was to ignore the request as it was very suspicious. Since then, I've removed the pin of my ignore list. After that is when I noticed the icon on my home page that would not go far. I tried to make themselves known contacts to blackberry message to me, I sent messages from bb. I phoned in, was called, turned my phone walking again and nothing he deleted.

  Today, I received a review of demand... so I refused. But then it appeared again shortly after that so I decided to accept and shortly after to remove the contact from my contacts and skip at the same time.

  Since then, I am now supposed to have 2 unread blackberry... However on the opening of the application, I have no unread messages/cats and no new recent update.

  Please can someone give some advice, because it's really frustrating.

  Thank you

  If you have a new icon rogue Message on your home screen, or a negative number (-1), one of these solutions could erase or reset:

  Try these options:
  The main Messages folder and select today's date, click on the menu button and then select Mark prior opened.
  * Hard Reset BlackBerry now ALT CAP (right Shift key) and DEL (or with the BlackBerry power, remove the battery and reinsert the battery)
  Messages > saved Messages
  Messages > view folders, check each folder (calls, SMS and MMS, and boxes, saved missed boxes, browser, phone logs etc.)
  * Scroll at the top of the folder, on the title menu, click or tap to MARK PRIOR OPEN date
  Change your theme and see if it persists and return to your desired theme. (Options > theme > select.)
  * Connect to Desktop Manager > backup/restore > advanced. On the right pane is the list of the data on your device. Scroll to the e-mail highlighted messages database, and then below, select TRANSPARENT. This will clear your system of all messages.
  * Clean and reload your OS.

• Problems of blackBerry Smartphones with the BBkey (also known as the menu button)

  Sometimes when I'm in an application and want to click on one of the list of the menu items (for example, delete), when I click on the menu button, which appears are some of the icons on the home page.  (I'm really tired of looking at this little Penguin...).  If I persist, I can usually get the pop-up menu option, but it's boring.  I'm sure it's a software problem.  I had this problem after a while on my first lap.  I had to replace the one because of other problems.  I used the switch device Wizard to transfer everything, so I guess he also transferred everything that is causing this issue.

  Everyone knows about this problem?  Any ideas on what to do?  I don't want to reinstall the OS - I'd rather upward with the problem.  Thank you.

  Liz

  Hi again!

  The BBKey/Menu button has two functions.

  (1) to bring up a context menu of the application, you are

  (2) to bring up the Ribbon app-switcher (a list of all your applications in the course of execution so that you can change quickly from a different application...)

  The difference is how long you hold down the key. For 1, it is a support and quick release. For 2, it is down. Sometimes it gets bad, but with practice, you'll be able to get what you want most of the time (not 100% but... I always get a wrong result sometimes).

  Hope that helps!

• Problem blackBerry Smartphones with the synchronization with Outlook and Desktop 7.1

  Since the upgrade to Blackberry Desktop 7.1 I now have problems of synchronization.  He performs a backup with no problems.  It then passes through the conflict process and synchronization between the computer and the device report.  After selecting the how, I want to resolce the conflict he then continues with synchronization and the new window with folders that must be synchronized.  When I click on synchronize then try to sync and ends approximately 30%, before an error is reported.  "CRTranRec: GetLinkedRecordId: Invalid linked record Id" appears when you synchronize with the BlackBerry Desktop Software

  Try with Blacberry desktop 6

  It was ok for me

  link

  https://swdownloads.BlackBerry.com/downloads/contactFormPreload.do?code=25DF35DE87AA441B88F22A6C2A83...

• Help blackBerry Smartphones with OS 5.0 upgrade after decommissioning

  I recently installed a new version of the OS 5.0 (.822 I think). However, there are many bugs and I had to downgrade (I used J_CMDER to wipe). Now back to the current version which came with the phone (4.6) and for the life of me I can't upgrade to a more stable version of 5.0 (the 681 I got running). I checked in the folder of the RIM and remove the document from the seller again anything will do. Any ideas on why this is happening? And yes I wiped my device with JL CMDER before and managed to downgrade without any problem, but this time everything is messed up. Thanks for help in advance.

  MIchael077 wrote:

  Something weird I noticed that... I had two vendor.xml file in the apploader a hidden folder and the other is not. I deleted both of them. Was it a mistake?

  Search for all of your PC for any instance of the vendor.xml file. Remove them all.

  Close the Desktop Manager and ensure that it is NOT executed.

  Make a backup of your device first, using Desktop Manager > backup. Close the office at the end Manager.

  1. download the OS files to the PC then install on the PC by running (double click) the downloaded file.
  2. go in c:\program files Research in motion\apploader and delete the file named "vendor.xml."
  3. plug in the BB and double-click on "Loader.exe." It is located in the same place as the above vendor.xml file.

• Problems of blackBerry Smartphones with the text in the window of typing

  someone had problems with the display of the words/text when you type an e-mail or text message? This just started happening to me on a week where the text seems as if someone cut the bottom of half of each letter (i.e. him 'y' now looks like a 'v'). Once I hit the button send the text in its entirety will display correctly, but as I type you can see part of it. I couldn't find someone on the Board who had similar problems, but someone else has encountered this and know how to possibly fix?

  You can try changing the font type.

• BlackBerry Smartphones Can I edit my Contact list of my PC?

  When I connect my BB 9800 to my laptop I don't see the list of contacts on my BB using Windows Explorer.  I would like to be able to do this because my Contact list only contains phone numbers (a report of my previous cell phone) and I want to add email addresses.  I have a lot of entries to change and it would be difficult with the keys of BB.

  If I can't do it while only connected to my BB is there a way I can do a "Contact list" on my PC and then export it to my BB?  Thank you, Peter

  Hi and welcome to the Forums!

  A few things to discuss... so bear with me...

  (1) contrary to others how things, RIM does not provide desktop PIM. Others force you to use their PIM and only their PIM. RIM provides a driving software that works as a bridge between your PIM and the BB. See this compatible PIM KB:

  • KB12268 Applications supported by BlackBerry Desktop Manager to synchronize

  (2) RIM provides a device switch Wizard to migrate from another SmartPhone to a BB... but only for compatible devices. See this KB:

  • KB05459 How to use the switch device Wizard to switch to another smartphone to a BlackBerry smartphone

  (3) If your old phone is not compatible with the wizard, then RIM more offers the possibility to import ASCII and CSV files. See this KB:

  • KB04312 Create and synchronize with an ASCII export file
    KB11194 How to import contacts from a CSV file to the BlackBerry
  • Sorry, but RIM does no research on how to get your data from your old device and in ASCII format or CSV... it is a function of your old device.

  So your choice is, IMO, to continue to use a desktop PIM for your data (and you should, IMO)... then choose a compatible PIM (from above). Then download your data from your old device and the PIM Office. Next, configure the BB to sync with the PIM:

  • KB17022 How to configure applications to Organizer for synchronization using BlackBerry Desktop Manager

  Good luck and let us know!

• Problems of blackBerry Smartphones with the re-activation of account e-mail via Blackberry Enterprise server - Help!

  I have a Blackberry Bold 2 e-mail accounts (personal and business). Recently, I upgraded my Vodafone contract for only part of SIM and was able to keep my old SIM card. My personal email works fine but the business Edition should be re-activated. Instructions were to validate my password via the Blackberrry using the configuration or via the browser on my computer icon. Both options have failed because of the following:

  BlackBerry: received message that Blackberry Enterprise server has not responded to my request. An error has occurred. There are 5 possible reasons being given and I do not know how to rectify one of them.

  Browser on my computer: Incorrect ID or password. Made several attempts with different entries (don't know if my ID is my e-mail address and password for that or my Blackberry).

  Can anyone suggest how I can do this move? Thank you.

  Hello and welcome to the community!

  I think you need to talk to Vodafone to ensure that your data plan still includes services / BES-level... such is required for full use of BES.

  You should also talk to your BES admins... they, well, all control.

  Good luck!

• Please help blackBerry smartphones! the BB app world has disappeared!

  Hi there, 5 days ago I downloaded the latest update for bb messenger. I restarted the phone because he asked and when he had restored my app world was gone.

  I tried 5times to download again, but it says that its still on my phone. I also tried searhing for it bt no luck

  I called orange (my provider) who said that they were not expert blackberry and my only option was to completely erase the phone. The problem is that I don't have a computer or laptop, so I can't back up one of my info on my phone!

  If anyone has any ideas please help me its driving me around the bend!

  Kat, London x

  Completely erase the phone?  Do me a favor and NEVER call Orange to help once again, OK?  They told you what a stupid idea!

  Now that my mini rant is over, let's get your App World on your phone.  First, go to your list of Applications.  Subsequently found the home screen options > device > application management.  Locate the application, highlight it with your mouse, press the menu key and select Remove.

  Then connect your phone to your PC via USB and open BlackBerry Desktop Software.  Once your phone has been recognized, click device at the top of the software and then restore or update (either one will work).  Choose the most recent restore point if you choose restore or click on view other Versions, if you chose the update.  With both methods, choose the most recent and the load on your phone.  This will reload App World and the icon on your phone.

  «We are not experts. BlackBerry»  You tell me!

  I hope that helps you.

• Address book of BB to sync blackBerry Smartphones with the address book of MS Outlook 2007

  I want my blackberry contacts to sync with outlook.

  My email is with more than yahoo and my account is configured for messages forward both my blackberry and my outlook on my PC at home.

  When I sync my bb my bb and yahoo address book syncs, but outlook does not work.

  I have the new storm and outlook 07.  Any ideas?

  Thank you

  Melissa

  Thank you.  I had been in the Office Manager several times try to configure how to synchronize my contacts.  I didn't know you could actaully highlight the address Word Book 1) checkboxes because, then 2) when you run the mouse over your cursor - it is not previously put in highlight letting you know that you can select.  So, long story short once I understood actually clicking on the word would choose what I wanted to change, which would activate the button below.

  Yay.  This works.  Thanks again.

  Melissa