BlackBerry Z10 unable to complete "agreement".

I received my Blackberry z10, seen connected to wi - fi, but are blocked on the page: agreement.

Countries in South Africa (in English)

View warranty information

Help, please!

Hey CeliaLourens,

Welcome to the community of BlackBerry Support Forums.

Thanks for the question.

I suggest moving the Z10 BlackBerry to the best coverage of mobile network or connect to another Wi - Fi network.  This makes the I agree will appear.

Let me know if you have any other questions.

See you soon.

Tags: BlackBerry Smartphones

Similar Questions

  • BlackBerry Z10 unable to find contacts in the Contact application

    Hello

    I have been using BlackBerry Z10 for a year. I was very satisfied with the performance of the device. I am indeed! but do not know what happening sudenly I'm unable to find any contact which is already available in the contacts app (NOTE: I do not use 3rd party app to store my contacts)

    Software version: version of the OS installed is BB 10 OS 10.3.1.1779

    This is the setting I made on my device:

    Automatically merge Contcts - WE

    Sort contacts by name

    View the contact as -firstly, the last

    Show the accounts in the list of contacts:

    BBM contacts

    BBM contacts video

    LinkedIn

    Facebook

    Twitter

    Outlook.com

    Contacts from the SIM card

    BBLink

    Search using cloud is UNCHECKED.

    Please do the needful.

    Thank you

    Nishant

    Wait... you mean you installed an update of the OS? And after that, this behavior started? If Yes, then the most common thing to do after an update which translates questions is to perform a reload of the OS. Sometimes the update process have errors and others... with a reload often cure the problems.

    Official methods, which will be controlled as to what exact OS versions are available:

    Non-official methods, which are cleaner and allow you to choose a version of the OS that maybe your carrier (or anyone they control your offers) delays in approval:

    Of course, before you start this, you want a good backup link, a manual copy of the memory of your device to your PC and complete documentation of your configuration (identification information of account, adding applications, configurations, etc.). Sometimes, restoring a backup returns unit corruption even, must be eliminated and reconfiguration from scratch can solve that.

    Good luck!

  • BlackBerry Z10 unable to boot my BB Z10

    Hello

    Several times Z10 unable to boot after restart of my BB, I removed the battery and switch on
    It shows only the process of loading with logo and off.

    Help, please.

    Concerning

    Follow the instructions in this thread:

    http://supportforums.BlackBerry.com/T5/BlackBerry-10-OS-device-software/upgrading-OS10-devices-using...

    You'll need to know the specific model your Z10 is... probably the Z10 STL100-1 model of you bought this unit through Airtel.

  • BlackBerry Z10 unable to load my Z10 BB device to 100% of the baatery

    Hello

    I am unable to charge the battery of my BlackBerry Z10 camera to 100% even after 2 hours of recharging.

    Could you please help me in this issue.

    See you soon,.

    VishnuCahran

    Remove the battery for about 90 minutes and reinsert. You may need to do a couple of times.

  • BlackBerry Z10 unable to use an email different to meet @bbz10

    Coming from BB9900, I am able to respond to an email by sending this particular email and just change the email I want to use to respond to the. With the bbz10 I can not.

    I have 2 gmail account and email address one company, unfortunately our company email can receive an email from yahoo but unable to answer, yahoo launches it somehow. Who is right why I normally send them to us and use my gmail to respond back with. Any suggestions?

    OK... so this is information "Of wanting to change when" you reply/forward something that you received on your Z10. You're right... that the action is not available currently.

    The only solution I can think for you is first to yourself - on the account that you want to pass that it is (possibly) "from" and then re - pass again after what happens to this account on your Z10.

    Good luck!

  • BlackBerry Z10 unable to connect to the Mac

    I can't connect to my z10 on the network. When I try it try to connect for a few minutes, and then it just says: connection failed. I then try again and put my username and password, but after a few minutes of trying to connect it fails.

    I'm on a Mac.

    Any ideas?

    EDIT: I am able to connect via USB if I disable my wireless (aka airplane Mode)

    Turn off wifi and try to connect with the usb cable

  • BlackBerry Z10 unable to sign into the account of BBM

    Hello

    I bought this phone is a few days, im unable to sign in the BBM account, username and password are correct
    It gives a date error not set, although it is
    concerning

    Reset factory... problem solved.
    Thank you

  • BlackBerry Z10 unable to "Check your Blackberry ID"

    Since the new software I have problems with the Blackberry ID: she keeps asking for my password, and then nothing happens. He's just asked the password again. It's driving me crazy.

    -J' have access to Blackberry ID

    -Email has been confirmed

    -Password and secret question are known

    This is just the device that keeps me ping for the password and enter the correct password and press 'check' just invite me the password once again?

    What can I do?

    Solve you this problem? If it was me I would do a security wipe, make the configuration of the unit and connect you with BlackBerry ID and then test a little time before you do a restore. If there is no problem until, after the restore, then I suppose that there is a problem with a corrupted parameter. Best of cases are the wipe erases the problem and she does not return.

  • BlackBerry Z10 unable to connect to the Eduroam network

    Hello

    im not able to connect my BB Z10 to the Eduroam WiFi at my University (Paderborn, Germany).

    Sometimes, it works. But most of the time, I get one of the following two error messages:

    -Invalid EAP login data

    -Network authentication failed. Check network security preferences

    I have German translatet. Maybe they sound a bit different in English.

    No idea how to solve this or an idea for new diagnose?

    Best regards

    It seems that the automatic change of access points was the problem.

    Since the last update (10.2.1.3247) everything works fine.

  • BlackBerry Z10 unable to get 10.2 updated my unlocked Z10

    Cannot understand why I get the message that I have the latest version of the software (10.1.0.4181) when I try to update to 10.2. I tried the OTA and by BB on the PC link. My phone is unlocked, but has a contract from Vodafone (United Kingdom) SIM inside. Check the Vodafone forums other people have had the update. I have posted in the forums too, but have had no response. Any ideas please?

    I called Vodafone tech team earlier. They told me to back up the phone on the pc with BlackBerry Link and then uninstall the blackberry link, then reinstall it, do a restore to factory on the phone and finally restore the backup. I did what was then directly in the fashion game, then search updates and voila, he finds 10.2! Now installation... Finally! Thanks for your help though

  • BlackBerry Z10 unable to connect to my internet service providers

    Hello

    It's my story with my new Z10 camera:

    I bought a unlocked BB Z10. After that I went home, had a micro SIM so I just skipped this step. I was playing around with my camera and after that I found the update option in the settings I have improved the device to the 10.2.1.1925 OS version and the version of the 10.2.1.537 software.

    The second day I went to my cell phone provider (Orange Romania) and got a new SIM card for my device. "After a few days, I noticed that in the installer-> networks and connections-> Mobile network, there is a warning message:"the SIM card is not compatible"and the selected connection is said: orange 3 g - only voice".

     

    No matter if I chose manual or auto selection mod, I only got the voice without internet option option.

    After asking orange.ro forums support, I got the answer that I might have a faulty SIM card or my phone is locked on the other provider. My phone is unlocked, as you can see below:

    I went the orange shop the next day and asked for a replacement SIM card. After the installation of the new SIM, nothing has changed.

    I'm a little desperate, everything works, vocal, internet calls over wifi, but not the internet of my cell phone provider.

    Help, please

    Thank you

    That looks like a thing of network for me. The SIM card is limited by the way it is implemented in the system and it seems that yours might only have voice. I really call your provider and handed them to zero and all check. Sometimes, even if she says that you have this or that, he actually maybe not here. It happened to me in my work several times before. Plan said data are there, the paperwork said it has been activated, but nothing works. Only after I asked a network reset/re-provision begins all this work.

  • BlackBerry Z10 unable to update / Cancel Update

    Hello..

    Just, I got my z10 2 days ago and has been invited for the updates to Version 10.0.10.82. I tried twice and failed both during step 2 (installation). He would then give me a message "downloading the software has been interrupted. Please try again. »

    The first time I was able to click on the "Cancel Update" and try the update again. However, for the second time that the error message has shown once again, as noted above, I wasn't able to click on "Cancel Update". The button "Cancel Update" does not at all.

    Anyone with such a problem?

    Thank you.

    JL

    Sanders hi... .manage update the phone after I wipe all of the data. The update was made via the phone and not link to BB.

    Thank you very much for help along the way...

  • BlackBerry Smartphones unable to complete sync BB 8700 g with Outlook 2003

    Then Intellisync with Outlook 2003 contact base I received the following message: "records of treatment AddressBook 1103-1105. Then a dialog box: "can't write or update application data. OK ". How can I solve this problem?

    georbred, Hello and welcome to the Forums of Support BlackBerry.com.

    It could be a few reasons for the synchronization error, see this document for possible solutions:

    KB00729 Error: 'can't write or update application data' during Organizer data synchronization

  • BlackBerry Smartphones synchronization problem: unable to complete request

    Never had this problem before, but unable to complete a request for opinion rises close to sync with the calendar.  Using Microsoft Outlook 2003.

    Okay, good advice, did a search on the error, this came:

    http://www.BlackBerry.com/BTSC/microsites/search.do?cmd=displayKC&docType=kc&externalId=KB10569&SLIC...

    Has the task to solve, and it worked.  Thanks for the tips. (I guess I can delete the old Intellisynch file now).

  • Z10 blackBerry suddenly unable to share your photos on Facebook

    Everyone has had problems lately.  Maybe I need to remove and reinstall Facebook?

    I do not use Facebook. I'll on the knowledge that there have been great changes and BlackBerry application updated to essentially open an application based on the web in the browser. See the links in the message in the next thread...

    http://supportforums.BlackBerry.com/T5/BlackBerry-Z10/Facebook-app/m-p/3174525/highlight/true#M86015

    So, using the old APP? Where I'm going is I wonder if the application does not work now.

Maybe you are looking for