[HELP] Bluetooth adapter internal "not connected" according to Windows

Hi, so I have installed the Toshiba bluetooth stack a few days ago to try to get a more reliable connection for my bluetooth devices, and it didn't really work properly. He could ' t find my internal bluetooth adapter. So I uninstalled it and now my computer thinks that I don't have an internal bluetooth adapter. Windows prompted me to reinstall bluetooth drivers. When I did he could not complete the installation because he says 'if please, plug the bluetooth device and click the ok button.

The bluetooth radio no longer appears in the Device Manager either. Any ideas?

In addition, a new device listed as SM Bus Controller appeared in Device Manager that has very little info and no drivers.

The specs of my computer are

Model: BA68 - 05408-A

OS: Windows 7 Professional (x 64) with Service Pack 1

Processor: Intel Core i7-3615QM

Thanks for any help

Hey jester,

Usually this problem is caused because of compatibility issues. I would like to know some information about this problem so that we can help you further.

1. What is the number of brand and model of the computer? (When checked with the model number, I couldn't find a Samsung computer.)

2. is it works much earlier?

3. were you able to install the drivers successfully?

I would suggest trying the following methods and check if it works for you.

Method 1:

Run the hardware and devices Troubleshooter and check if that helps.

Open the hardware and devices Troubleshooter:

http://Windows.Microsoft.com/en-us/Windows7/open-the-hardware-and-devices-Troubleshooter

Method 2:

Try downloading and installing Bluetooth drivers in compatibility mode and check if the problem persists.

Make the programs more compatible with this version of Windows:

http://Windows.Microsoft.com/en-us/Windows/make-older-programs-run#1TC=Windows-7

For more information, you can consult the following Microsoft Help article.

http://Windows.Microsoft.com/en-us/Windows7/add-a-Bluetooth-or-other-wireless-or-network-device-frequently-asked-questions

Please reply with the status of the issue, so that we can better help you.

Tags: Windows

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