help me support malware today

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• The logo of help and Support does not open when I click on it. It has always worked before today, 7 October. Title: Help and Support

  Logo help and support on the office just stop working. How do you get it working again<>

  Click Start, run and type:

  %windir%\pchealth\helpctr\binaries\helpctr.exe

  Press {ENTER}

  If Help and Support Center does not open, try to reinstall by using the PCHealth.INF method which is explained here.

  Ramesh Srinivasan . The Winhelponline Blog
  Microsoft MVP, Windows desktop experience

• How to fix always get an error for MatSvc in computer event viewer of management, zone applications? All help and support says is 'we're sorry. "

  Event type: error
  Event source: MatSvc
  Event category: no
  Event ID: 4
  Date: 26/04/2013
  Time: 19:23:58
  User: n/a
  Computer: RICHARD-PJG4Q7K
  Description:
  CARPET service met with failure when downloading data. HR = 0xC004F018

  For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

  I could have given you a link to sp3. :)

  -----------------

  for errors:

  http://www.EventID.NET/display.asp?eventid=861&eventno=4615&source=security&phase=1

  ------------------

  you have xp pro, use Group Policy to not to look for these failures, the wire above want to disable ICS, which I don't want, I'm using pro and not have implemented event viewer for audit failures.

  http://TechNet.Microsoft.com/en-us/library/dd277403.aspx

  above is about group policy configuration

  Note: If you keep your antivirus software up-to-date, and a running malware scanner often you typically will not need to worry.  JMO

  http://ServerFault.com/questions/59645/event-ID-861-the-Windows-Firewall-has-detected-an-application-listening-for-i

  http://social.technet.Microsoft.com/forums/en-us/winserverManagement/thread/c2ec953e-FFDF-4E0B-A7FA-4c80d98186cd/

  on error 861 and group policy

• Get help to use local help and support Help Center for XP sp3

  Help and support center does not open, msg says help and support service does not work, but check indicates it is enabled, but error msg says 1083, the program does not work?

  To get ideas that are not a wild-goose chase or a waste of your time, you should try to post the exact error messages you see and not paraphrase them.

  For example, you see a message like this?

  Windows cannot open help and Support because a system service is not ongoing enforcement.
  To resolve this problem, start the service named 'help and Support '.

  As long as the Service is not disabled (it can be manual or automatic), if it is not executed, it should start automatically as you open the help and Support Center.   It doesn't have to be set to automatic to work.

  You have checked and your help and support is not disabled, no?  If it is disabled, you will surely get that message, so it must be either manual or automatic.

  Where and how you see this message 1083 and what the program that does not work?  I don't understand that part at all if you need clarify the part.

  In addition, since the MS Answers forum still does not prompt for any information system when a new question is asked, you would be better served by answering a few questions:

  Describe your current antivirus and software anti malware situation: McAfee, Symantec, Norton, Spybot, AVG, Avira!, MSE, Panda, Trend Micro, CA, Defender, ZoneAlarm, PC Tools, Comodo, etc..

  The afflicted system has a working CD/DVD (internal or external) drive?

  You have a true bootable XP installation CD (it is not the same as any recovery CD provided with your system)?

  If the help and support used to work, what do you think might have changed since the last time it worked correctly?

  You have now or have you ever used third-party applications on your system where the product description includes descriptive as sentences:

  cleaner, mechanic, detective, doctor, heal, optimize, clean up, tune up, speed up, set towards the top, compact, compress, faster, power, boost, boost, gum, muncher. one click fix, new, intuitive, errors, stop crashes, stop errors, improves, saves you money, risk free, guaranteed or any third-party program that has an icon that looks like a gear, pinion, key, key, whirling arrow or screwdriver?

• Open windows help (HTML) and Windows Help and support of the 100... each program file, I opened

  Original title: help and Support.

  Open windows help (HTML) and Windows Help and support of the 100... each program file, I open... I disabled the assistance and support of windows, it did not stop... PL, help me...

  I once formatted the c drive, but it did not stop... It consumes the pagefile (util) and more problem occure... Please help me!

  Hello

  Step 1: Search for the issue in the clean boot state.

  Step 2: Online virus and malware scanner and check.

  http://www.Microsoft.com/security/scanner/en-us/default.aspx

  Step 3: Also, look for error messages in the event viewer. If you find error messages after return the exact error message so that we can help you better.

  Reference:

  Using the event viewer

  http://www.Microsoft.com/resources/documentation/Windows/XP/all/proddocs/en-us/snap_event_viewer.mspx?mfr=true

  Understanding of event viewer

  http://www.Microsoft.com/resources/documentation/Windows/XP/all/proddocs/en-us/event_overview_01.mspx?mfr=true

  Procedure to view and manage event logs in Event Viewer in Windows XP

  http://support.Microsoft.com/kb/308427

• Search functions and help and Support does not properly in the start menu

  If I click search on the start menu, it opens with a small dog who sits down and nothing else. If I click on help and Support, I see the hour glass for a nano second and then nothing happens.

  My search function is back (with my dog).  Seems to have come back after re-installation of XP Pro.  However I have other problems re: my post today.

• Group of startup programs in Help and Support

  I have a long list of startup programs that appears in the help and support after the judgment. They are MS and program updates are working, but some of them are weird and some I do not use. It says 12520850 is a Trojan or a virus. How can I get rid of these programs?

  Information in information system, software environment startup programs, startup programs (or msinfo32) can show more things that it should and can be quite intimidating.
  When you see a great list you describe, the process of collecting the information went haywire somewhere along the way, but does not seem to present other problems (next to the particular quest).  Most of the people never look as well as the article, so there are probably a lot of systems that have the problem and he is not even noticed.  It certainly should work fine but.
  You can fix it so it makes more sense and is less scary research with a small VB Script from the site of Ramesh.
  You can record and play back the script, if you care to know what it does and how it works.  You can do everything yourself by hand, but the script is easier.
  The script will make some registry changes, so if you choose to run the script, it won't hurt to back up your registry first.
  This is a popular free registry backup tool:
  http://www.SnapFiles.com/get/ERUNT.html
  Here is a link with more information on scripts and you can also download the Riou script to clean the list of startup programs.
  http://WindowsXP.MVPs.org/msinfofix.htm
  Thank you, Ramesh.
  Please report your results.
  If you still think you may have a malware infection, I could do this:

  Download, install, update and do a full scan with these free malware detection programs:

  Malwarebytes (MMFA): http://malwarebytes.org/

  SUPERAntiSpyware: (SAS): http://www.superantispyware.com/

  They can be uninstalled later if you wish.

  The scans by operating clean, then to solve any problems.

  Do, or do not. There is no test.

  I need YOUR voice and the points for helpful answers and propose responses. I'm saving for a pony!

• Help and Support Windows keeps popping up.

  Windows Vista Help and Support Windows keeps popping up. I've got One Care antivirus and I do not know what is the cause of the problem. I restarted my laptop, it disable it in the options available in the settings of help and support, but no results. It's always the same. Help, please

  Updated answer:

  Try this:

  The reason may be spyware or adware or... If it is unexpected, if not, there is a problem with a Microsoft program.

  So try scan your pc using:

  http://www.Malwarebytes.org/ very good Anti malware

  http://www.SUPERAntiSpyware.com/ very good Anti Spyware (for scanning)

  http://www.Safer-Networking.org/en/SpybotSD/index.html (for scanning)

  Hitman Pro! http://www.SurfRight.nl/en

  use for protection:

  http://www.JavaCoolSoftware.com/SpywareBlaster.html (very good for protection)

  Try using another antivirus that could do! Not sure! Avast (recommended)
  or scan online like Trend Micro, we're pretty good!

  I hope this helps!

  Please also visit my blog here http://safeworldwidewebsurfing.blogspot.co.uk/

• Help and Support was not able to start

  When I open help and Support Windows, it shows me the following error message:

  "Help and Support was not able to start
  For more information, contact your system
  administrator or visit
  http://windowshelp.Microsoft.com.
  
  
  (I'm the system administrator only)
  I am facing this problem for more than a year.
  System details:
  
  
  Windows Vista Edition Home Premium SP2 32-bit
  Internet Explorer version 9

  Hi Aditya,

  This could be caused by the virus or corrupted system files on the computer.

  Follow the following troubleshooting methods:

  Method 1:

  Download Microsoft Safety Scanner, then scan your computer for viruses and malware then check how it works.

  You can download Microsoft Safety Scanner from the link "scan to Microsoft Security.

  Note:  The Microsoft Safety Scanner ends 10 days after being downloaded. To restart a scan with the latest definitions of anti-malware, download and run the Microsoft Safety Scanner again. All data that are infected must be cleaned only by deleting all of the data, which means that there is a risk of data loss.

  Method 2:

  Run System File Check to fix the corrupted system files and then check how it works.

  See the link "How to use the file system tool Checker to troubleshoot system missing or damaged files on Windows Vista or Windows 7" to run the System File Check.

  Note: It can ask the Windows DVD difficulty and allowing SFC to do more than minor repairs. Could some of the files saved on your computer are deleted when fixing corrupted files.

  If the problem persists, please answer. We would be happy to help you.

• Windows Vista - all programs 'stopped working' and nothing does not open. McAfee is also not working and help and support center does not even

  On my windows vista computer, whenever I turn on my computer and log on, none of my programs work. An error message appears saying that the program has stopped working and windows will try to find a solution to the problem.  The problem is that the help and support center opens either. None of my internet programs to be open, and the same error message for all. We have tried to turn off DEP, and that did not help. My computer is connected to the internet (2wire) but is not able to run due to the problems with my computer. I scanned my computer with windows defender, and we found no problem. Help, please

  Hi Anna1298,

  ·         Did you do changes on the computer before the show?

  Follow the suggestions below for a possible solution:

  Method 1:

  Step 1: Start in safe mode and check if the problem persists.

  Start your computer in safe mode

  http://Windows.Microsoft.com/en-us/Windows-Vista/start-your-computer-in-safe-mode

   

  Step 2: If the problem does not occur in safe mode, you can put your system to boot (in normal mode) to solve the problem.

  How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7

  http://support.Microsoft.com/kb/929135

   

  Note: After troubleshooting, be sure to configure the computer to start as usual as mentioned in step 7 provided in the above article.

  Method 2: Try the SFC (System File Checker) scan on the computer.

   

  How to use the System File Checker tool to fix the system files missing or corrupted on Windows Vista or Windows 7

  http://support.Microsoft.com/kb/929833

   

  Method 3: I also suggest that you scan your computer with the Microsoft Security Scanner, which would help us to get rid of viruses, spyware and other malicious software.

  The Microsoft Security Scanner is a downloadable security tool for free which allows analysis at the application and helps remove viruses, spyware and other malware. It works with your current antivirus software.

  http://www.Microsoft.com/security/scanner/en-us/default.aspx

   

  Note: The Microsoft Safety Scanner ends 10 days after being downloaded. To restart a scan with the latest definitions of anti-malware, download and run the Microsoft Safety Scanner again.

  Important: During the scan of the hard drive if bad sectors are found, the scanner tries to repair this sector, all available on which data may be lost.

  Let us know if that helps.

• I have hp Pavilion g7, when I use help and support to run health analysis get an error has occurred

  • G7-1257 X Windows 7, any window in Help and support, I get an error has occurred in the upper part of the window!
  • in the analysis of health, I get the following
  • connecting to the servers of hp-pass
  • Can't download updates
  • collection of information-failed
  • scan your system failed
  • prepare the action list-pass
  • I went to software: site and reload, because I couldn't reload restoration
  • HP support Assistant
  • Fast Web
  • Connection Manager
  • HP system just stop working, having all the factory programs! What's wrong???

  I had to use an uninstall program Obit to get rid of help and support, windows could not slice I tried to recharge it wouldn't. In search goto c:\swsetup\sp54620 click on the location of the file, this is where you find install app. But when I open install it has not yet loaded, just above the app is an another app msiinstaller. I loaded that one it seemed that it would work, but still has not loaded, so I clicked on the first application to install again then I could tell it was working when I saw it was prior unloading and install the new!

  SUPPORT ASSISTANT and FRAMEWORK SOFTWARE are tiyed together because they show that the same install date today!

  THANK YOU SO MUCH!    BOBBY

• Cannot start "Help and support center" on satellite Notebook

  I bought the laptop three months ago and activated Microsoft updates automatically on my machine, thanks to these updates I can not open help and Support Center icon because it blocks the machine. (Start > then click on "Help and Support") Can someoone advise me what I should do to fix the problem?

  Thank you
  Mark

  Hello

  Strange, but I've studied a bit on the net and found the very interesting site:
  http://WindowsXP.MVPs.org/startmenuhelp.htm

• Problem with the help and support after Windows Update

  Hello

  After downloading some updates from microsoft, I now cannot open the option "help & support". It is said ' sorry Internet Explore cannot download / help.

  Anyone got any ideas how I could restore the option ' support & "?

  concerning
  Dale

  Hello

  It would be useful to tell us what operating system you have and what computer you have. Regarding your problem:

  who help and support option do you mean? Help windows?

  Moreover, already checked the website of microsoft? Would be useful for you since almost all topics around the windows are covered here.

  Visit this link for the support of the MS Web site: http://www.microsoft.com/europe/

  Welcome them

• Cannot open help and Support on Satellite L30

  I have a new Satellite L30, but can't access MS Help and support on the start menu. He did something in that hard drive active and so on but no help and support screen comes up. I'm sure it was there a few days of ideas?

  Hello

  How about using the System Restore tool?
  If the option help & support has worked a few days ago, so I think he should be able to roll back the BONE until the beginning.
  I think this procedure should help.

  But try to use this path in the immediate window:
  %Windir%\PCHealth\HelpCtr\Binaries\HelpCtr.exe

  For more information, please see this page:
  http://WindowsXP.MVPs.org/startmenuhelp.htm

• Cannot open 'help and support '.

  When I click on help and support, I get the error message:
  "Internet explorer cannot download / help.

  How can I fix it?

  Try again when your laptop is connected to the Internet. As far as I know it works if the laptop is on the net only.