help offline music

Hello

I'm having a problem with Apple music on my Android device. More specifically, when I Apple music download my music for the game in offline mode, as he begins to any song I chose in a playlist, it won't finish the song and skip to the next song. The progress bar freezes right there in the last a few seconds and I will manually move on the following songs individually. I already checked to see if there is repeat or shuffle was turned on and I tried to uninstall and reinstall the app, reboot, re - download the songs. Someone at - it an idea of what to do to solve this problem? Thank you.

Hi VancouverEcho,

I understand that you are having problems with playback for music on your Android device offline.  Admittedly, looks like you've tried several valid troubleshooting steps, but the problem persists.  Take a look at the steps in the resource below (you may asked to repeat some of the things that you have already tried.)   If you are still not able to play your music offline transparently, the article provides a link to get in touch with one of our technical advisors.

Create and manage your music collection in the beta version of Apple on Android's music

Get help with version beta of Apple on Android's music

Take care

Tags: Apple Music

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