Help with CD drive not reading CD!

Similar Questions

• DVD drive not read/write

  my dvd drive not reading/writing.its a matshita dvd ram uj - 850 s .windows vista sp2.sony vaio vgn ar 550u.its showing the CD/DVD I insert as empty. someone help?

  Hi dt6789,

  Please see the post below with a similar problem and fix possible:

  http://social.technet.Microsoft.com/forums/en/itprovistahardware/thread/57d84d2b-5dd5-4f37-BADC-9e784a24211c

  I hope this helps!

  Debra
  Microsoft Answers Support Engineer
  Visit our Microsoft answers feedback Forum and let us know what you think

• NEED HELP WITH DVD DRIVE DON'T READ DO NOT DRIVE

  DVD player does not try to install a software, but it does not even recognize that a disk has been placed in the pilot. Think that I removed it by accident.

  Hello

  1 does happen with all disks?

  2. you get any error message?

  3. What is the brand and model of the CD\DVD driver?

  4. don't you make changes to the computer until the problem occurred?

  I suggest you try the steps mentioned below and check if it helps.

  Method 1: Try to run fix it from the link below.

  Your CD or DVD drive cannot read or write media

  http://support.Microsoft.com/mats/cd_dvd_drive_problems/en-us

  Method 2: Your CD or DVD drive is missing or is not recognized by Windows or other programs: http://support.microsoft.com/kb/314060

  Hope this information is useful.

• CD/DVD Drive not reading CD, need help to diagnose.

  My CD player stopped suddenly reading CD. It has been a little flawed for some time now, but never had any problems with the playback of the media.

  Features: CPU - Q6600 OC @2.8, motherboard - Asus P5KC (Intel P35), GPU - Palit GTX460 Sonic, RAM - Samsung DDR2 @ stock 800 mhz, hard drive - TSSTcorp CDDVDW TS - H653F ATA Device

  Here's a quick list of nonlethal problems so far:

  • Loudly spinning upwards at the start, causing sometimes windows to take more time to start (breaks on a black screen before the loading bar appears), while the player rotation.
  • When open immediatately closes.
  • Very slow to install programs on CD (compared to the old disk)

  As a referance, is a replacement of CD that came with the pc drive. I fried the on-board network and the IDE port on my motherboard while installing a new CPU fan (located at the bottom of the motherboard), I bought this as a replacement a year ago and I pluged in a SATA 2 slot.

  I recently installed a new graphics card and had to reorganize some cables so that it, I checked all the cables to make sure they are in place, but its possible that the connected cables are still loose, some futher information that I'll write below may help you to understand if it is possible.

  The main problem I have is with it not reading CD, but the above can be useful for diagnostic purposes.

  Basically the drive is detected by Device Manager and apparently "works", drivers are installed correctly and it reacts in OS for opening/closing of orders from status bar.

  He just thinks it is still empty.

  The problem started after a windows update that may or may not be a link the ancestral of the problem. I do not do drive but have used about three days before the startup problem.

  Any help is very appreciated

  Burpleronnie

  Hi burple,.

  Looks like the CD player is a failure.

  The computer can be set to boot from this drive first, and he is suspended because the drive does not respond properly.

  I suggest to try the drive in another computer or another drive in this computer if possible.

  Chris
  Microsoft Answers Support Engineer
  Visit our Microsoft answers feedback Forum and let us know what you think.

• Help please! Do not read/write drive :(

  Hello!!

  My CD? DVD player doesn't read or CD burning Device Manager displays "Windows cannot start this hardware device because its information of configuration (in the registry) is incomplete or damaged. (Code 19) ». I have tried uninstall and put it back in place, as well as the Sony firmware update. I also tried to remove the filters, but there are no filters listed on on it.

  Any suggestions?

  
  

  Hello

  19 code means there is a driver conflict such as two devices attempt to use the same resources.

  Step 1: Please do all the same underneath if you did some before as is often total
  a process that solves the problem.

  Try this - Panel - Device Manager - CD/DVD - double click on the device - driver tab.
  Click on update drivers (this will probably do nothing) - RIGHT click ON the drive - uninstall.
  RESTART this will refresh the default driver stack. Even if the reader does not appear to continue
  below.
  
  Then, work your way through these - don't forget the drive might be bad, could be a coward
  cable or slight corrosion on the contacts (usually for a laptop) and other issues.

  Your CD or DVD drive is missing or is not recognized by Windows or other programs
  http://support.microsoft.com/kb/314060 - a Mr Fixit

  Try this fix manually if the Fixit 314060 does not work
  http://www.pchell.com/hardware/cd_drive_error_code_39.shtml

  Your CD or DVD drive is missing or is not recognized by Windows or other programs-
  a Mr Fixit
  http://support.Microsoft.com/kb/982116

  The CD drive or the DVD drive does not work as expected on a computer that you upgraded to
  for Windows Vista
  http://support.Microsoft.com/kb/929461

  When you insert a CD or a DVD, Windows Vista may not recognize the disc
  http://support.Microsoft.com/kb/939052

  Your CD or DVD drive cannot read or write media - A Mr Fixit
  http://support.Microsoft.com/GP/cd_dvd_drive_problems

  CD/DVD drive does not appear in Windows Vista, or you receive this error in Windows
  Vista installation after booting from the DVD (AHCI)
  http://support.Microsoft.com/kb/952951
  Drive CD - R or CD - RW Drive is not recognized as a recordable device
  http://support.Microsoft.com/kb/316529/

  Hardware devices not detected or not working - A Mr Fixit
  http://support.Microsoft.com/GP/hardware_device_problems

  Another possibility is that the cables are loose. Remove ALL power, then make sure that the cables in both
  ends. Remove and replace, do not just tight. For laptops, you can often clean power and
  contacts data with a pencil eraser.

  Some DVD players do not use the Windows default drivers so check with the manufacturer of system and
  manufacturer of device to see if there is a firmware or drivers for your drive if necessary.

  ===============================

  Step 2: You have disc problems as the CD/DVD is actually 4 discs in 1 case (CD & DVD
  Burn and CD and DVD read). So it is not unusual for 1 or 2 operational so that other parts
  do it right.

  Did you follow the Troubleshooting Guide for the reader who still does not work? There are
  the entries in registry that the troubleshooter does not solve and those who "might" be the cause.

  Check with your Maker system and a device for the two possible firmware updates and
  the correct registry entries for your car.

  Here are the keys that I of course are those in question - for the subkeys of the CD/DVD drive
  as there will be other subkeys in these keys. Do not forget to ask specific keys involved as well as
  the parameters.

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\IDE

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Hardware Profiles\0001\System\CurrentControlSet\Enum\IDE

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\ {4D36E965-E325-11CE-BFC1-08002BE10318}

  -----------------------------------------------------------------------

  You can probably find more info here and maybe even the exact registry for your CD/DVD settings
  drive from someone with the same model.

  Forums - a lot of expert real help
  http://Club.myce.com/

  CD/DVD units
  http://www.myce.com/storage/

  I hope this helps.

  Rob Brown - MS MVP - Windows Desktop Experience: Bike - Mark Twain said it right.

• CD drive not reading some discs

  I had this problem of market for some time.  Sometimes my CD player can not read some discs.  For example, I have a set of six discs of music, and it will not read discs of second and sixth in the game.  I put them in the drive, and nothing happens.  Not even an error message.  These are new records.

  Any suggestions?  It is a Matshita UJDA755yDVD/CDRW in my IBM Thinkpad.

  Thank you

  Katherine

  Hi Katherine,

  ·         The question is limited to the CDs you mentioned?

  Follow this link and see if it helps.

  Your CD or DVD drive is missing or is not recognized by Windows or other programs

• CD drive not reading CD in Windows Vista__

  Hello

  I am running Windows Vista Home Edition 32-bit on an HP laptop. My CD-ROM/DVD-ROM drive has been working perfectly until a few weeks ago. Now, it does not read the CD. The CD-ROM is built into the laptop (not an external drive) and Vista provided with the laptop (meaning I didn't upgraded Windows anytime since my purchase).

  -By car the E: and F: appear under my computer
  -When I insert a CD in the drive, the light flickers and I hear the disc turns, but AutoPlay doesn't open as he usually does. I try to open it manually via Windows Explorer, the disc starts to spin and an empty window appears briefly before closing automatically. I get an error message saying that there is a problem with the drive.
  -Probably Windows can recognize that a CD is inserted, because when it is empty I always get the "Please insert a CD in drive E: /" message opposed to don't get no error message at all.

  I looked at these topics below on the question and the search for my problem through google without result.

  http://support.Microsoft.com/default.aspx/KB/314060 "your CD or DVD drive is missing or is not recognized by Windows or other programs.

  http://support.Microsoft.com/kb/939052 "when you insert a CD or a DVD, Windows Vista may not recognize the disc"

  -Registry delete "Lower filters" (there was no 'Upper filters' record on my system) did nothing.
  -Uninstall the drive E: and F: didn't work as well.
  -J' also uninstalled the 'third party programs"same Roxio so maybe it's not relevant, and my CD player still does nothing.

  (I rebooted after the three tasks above)

  I am at a loss here. What is most likely faulty hardware at this point?

  Thanks a lot for the answers!

  Hello

  If a PC. the CD/DVD is connected by cable (composite wire) to the motherboard, and if a laptop
  the CD/DVD is usually connected through contacts but who may also have connection cables
  to the motherboard. Not much can be done on a laptop except to try to replace the cables.

  Try to uninstall the unknown device and reboot.

  As convenience store will not work 100% of the time and he could still be software however it also
  could be material.

  You could try to return to a new installation of Windows - backup data outside the machine.

  Contact the manufacturer of the system - especially if it is under warranty or go in a real store of the computer
  (no pics and leeks to BestBuy or other BigBox stores). Rob - bicycle - Mark Twain said it is good.

• DVD/CD drive not reading CD or DVD inserted, clues?

  Hello. I hope someone can help as this was produced during the week.

  The DVD/CD drive not working properly. Whenever I insert a DVD or a CD of my laptop starts apparently read (humming noise), but my laptop does not detect the disc, or open my computer shows the disc. I tried to update the driver, while watching helps out that the window has provided and that you have installed all the updates for my laptop without success.

  Does anyone have advice I can try that can solve this problem, because it becomes an impediment, thanks in advance for any help, you can be able to give.

  Yuuki-chan

  When you open 'Computer', you can at least the CD\DVD himself player? Have you tried another disc?
  Also, go to start Manager select menu\ click device right computer\ properties\ in the upper left part of the window
  In Device Manager, look at your DVD Rom drive, open it and double click on the driver. It doesn't seem to work correctly? Thank you, Jeremy M - Support Engineer

• After the BIOS update DVD driver not reading not DVD - Sat A80

  Hello

  I have a Satellite A80-131 and after bios update (latest version 2.5) by windows update procedure, my DVD do not read DVD media more. It is possible to play CD but not a DVD media.

  Can I reinstall the old bios? Can I reinstall the firmware?

  Thank you
  Ronai Lisboa

  Hello

  Strange!
  On the Toshiba driver page, you will find also 2 Firmware updates.
  Check which drive you unit and try to update the firmware.
  Also try installing the DVD ram driver.

  PS: It is not possible to roll back the BIOS or install the first version of the BIOS on the device. Only the Toshiba service partner may DOWNGRADE the BIOS

• Need help with DVD drive - Qosmio G30

  Hello

  Sorry, my English is so bad. I need your help. I have a Qosmio G30 (PQG32E) and I have a problem in the DVD player. I see a (!) instead of the DVD drive in Device Manager. I think it's a problem with the driver. I don't know what I can do to solve this problem.

  Please can you help me?

  Perhaps this problem can be solved very easily.
  Have you noticed a code error 31 or 32?

  Possibly a registry entry is corrupted.
  Go into the registry and delete the Upperfilters and Lowerfilters completely from the following registry key values:
  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Contro l\Class\ {4D36E965-E325-11CE-BFC1-08002BE10318}

  Remove the drive from Device Manager CD/DVD, and then restart the laptop.

  I would appreciate any comments from you.

  Good luck

• cd rom BD drive not reading dvd

  Hello

  HP Pavilion dv7-4004tx Entertainment Notebook PC

  not reading dvd, loads ok and led flashes when inserted, see also turn when you remove the disc, hear the spinning.

  device appears in Device Manager and properties shows player works ok. forums went to cmd to the list volume no volume for this player, said fixit manufacturer contact, itunes removed forums, also download CC and ran and uninstalled Player multimedia hp

  HP/load d med player link forum, charge volume of dvd and DVD played ok ok list once then were not able to play because, in the forum saw high and low filter option did not all filters, saw a link to download a new bios, but have not yet found this thread

  This seems to be the only one of the options of discussions that I saw that I have not tried yet, any suggestios greatly apreciated.

  Ah bios downloaded then can read the disc, then would not play Bahahaha

  Device Manager removed reboot drive and would be ok olay

  Thank you guys got all the information from older posts

  but don't remember those who to give laurels

  Ty all even when

• Satellite M40X - big problems with Sims 3 - help with disk drives!

  Hello
  I recently bought the sims 3 and unfortunately an error message appears saying "Disk authentication failure" I noticed after calling EA games and reading through many forums that there was a problem evident with laptops Toshiba and their ability to play the sims 3 (disk DLA).
  I did like the forums all recommended, and I have disabled the DLA drive, uninstalled the sims and restarted the computer. Not only could I not play the sims or re - install, but my computer did not recognize even the hard drive, he kept saying 'bad volume' etc.
  I got the sims on the computer and then re-enabled the DLA drive, causing my computer to close and show a major error on a blue screen.

  I then turned the computer back on, and it does not recognize the disc sims 3 more... It recognizes the other placed disks in the cd-rom drive... But now when I put the sims 3 in the player and enter my computer to open it it tells me to insert a disc into the cd player...

  My questions are the following...

  A.) how can I get my hard drive to recognize the disc sims being in the drive

  (B) once this problem is solved, how can I go about installing and using the sims 3 without disabling the DLA, which proved detrimental drive.

  (C.) other problems with computers laptop toshiba have turned around an individual driver... Metisha or something? My driver's - VOB COMPUTERSYSTEME GMHB
  Or something to that effect, which means that it has nothing to do with the DLA drive.

  For the person who can help me, that would be so so appreciated...

  Thank you

  Please e-mail me the answer incase I can't come on the forum to work... - [email protected]

  THANKS AGAIN!

  Hello

  Please take a look in this thread:
  http://forums.computers.Toshiba-Europe.com/forums/thread.jspa?threadID=44255

  This isn't a problem or issue of laptop but the Sims 3 game problem
  It has been fixed in version 1.2.7

  Maybe you need to download all the patches and updates the game for you!

• Corrupted hard disk, need help with replacement drive...

  I have currently a HP Pavilion DV6500 is a bit old but my children use it for learning games and watch netflix. They use on a daily basis. Months ago, the hard drive went out on this issue I tried to take it they told me to just buy a new laptop cost way to much to fix.

  The hard drive has a sticker that says "Replace with HP Spare" which makes it means? The laptop was running a Seagate Momentus 5400.3 im looking for a disc compatible hard good which can be integrated in the laptop right now. And a what it cost an arm and a leg.

  Any help would be greatly appreciated. Thank you for your help.

  Hello

  The player at the link below is an example of one that would be perfect for your laptop.

  250 GB hard drive for laptop.

  The procedure to replace the hard drive is detailed from Page 59 of your & Maintenance Guide.

  Once this is done, simply use your recovery DVD to reinstall the operating system on the new drive.

  If you do not have your recovery discs, you can order a replacement set using the link below.

  Order HP recovery disks.

  If you have a problem with this link, order them directly from HP.

  If you live in the United States, contact HP here.

  If you are in another part of the world, begin here.

  Kind regards

  DP - K

• Help with hard drive

  I have a problem with Windows 7 and recently bought a HP p6-2133w with Windows 7 installed, I need to download and to make operational a piece of software which is not compatiable. Wanted to Crash Windows 7 and install XP instead, but it was a no go. Can you help and tell me how to plant this hard drive. Also tried to install another hard drive and install the system and she always do it?

  Answers?

  Marv,

  Thank you very much. You can try to offer KUDOs as you like ;-)... I appreciate it. Please mark this as RESOLVED issue. In my view, that it was launched by another username of "marverdman". You have to login with this name to mark the thread.

  Frank

• Aspire V5 - 471G just updated Windows 10 Aniversary Edition need help with Audio driver

  I have problem driver Got on my v5 - 471 g ive got everthing operational with the 8.1 except the audio driver windows driver

  Help me!! BTW my laptop has been upgraded to windows 7

  and if you can link me to a page of 10 full for the Acer Aspire V5 windows driver - 471G since the driver on the product page will that until Windows 8.1 btw my laptop has been upgraded to windows 7

  So I installed your driver http://www.realtek.com.tw/downloads/downloadsview.aspx?Langid=1&PNid=14&PFid=24&Level=4&Conn=3&DownT...    version 7.2.8000.17

  but nothing happens now, I search on google and found this

  http://support.Lenovo.com/id/ID/downloads/ds028945 version 7.2.8000.17

  I installed it even if the dolby in the taskbar icon is not but the open control panels > hardware and sound > sound

  Click with the right button on speakers > properties > dolby goto tab > there you go the toggle

  

  now, it sounded better thanks bro for the solution. So basically, what gives you is a driver of all it need is a user interface