Help with checkbox behavior
Hi all:
I'm really new to this world Live Cycle and I have questions in order to create a form with check boxes are optional.
That's what I mean:
Dress and appearance Looked clean and well maintained? Yes No r r Seemed confident? Yes No r r First impressions were good? Yes No r r
I just want to be able to click on one of the boxes (or not) on each issue. I try for hours to read scripts and I don't understand.
Please any help will greatly aprecciated.
You want behavior Radio button but with a box look and feel. Change your objects radio button and make sure that the buttons for each question are under the same radiobuttonlist in the hierarchy (this is what implements exclusivity). Now, on the Radiobutton objects themselves, you can change the appearance of a hollow square and now they look like boxes but act as radio buttons.
Paul
Tags: Adobe LiveCycle
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I am under some misunderstanding or lack of understanding about the stationary and visited link style effects. In the footer of the file which is below, I have an adverb "Legally" and an openrange-logo image. I want to both be links.
http://www.openrangeimaging.com/test/gravity-test/index-Test01.html
I have almost the legal link works correctly. It is the appropriate color and has no text decoration initially. Place the cursor over the link and it changes color. Click on the legal link and it opens the referenced page. The problem is that if you click on the back button of the browser the link then appears with a very small dotted border.
Openrange-logo link does not appear correctly. It connects to the external site ok. But it seems initially with the blue border which becomes red on the bottom and the violet after the visit. I want it to appear without any border or any other effect in all States. I maybe it changes color to the overview, but for now I want to get rid of the borders.
I think that I have the html markup incoorect but I can't figure out how. I tried a number of things without success.
Any help with this and other comments on the code and markup of this will be very much appreciated.
TIA
It should be-
an img {outline: none; border: none ;}}
Nancy comes to typo...
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Need help with setting up in checkbox in interactive reports
I need help with setting up in checkbox in interactive reports, I use this statement a query
SELECT apex_item.checkbox
(
1, ROLEID,
'onchange = "spCheckChange (this);". ',
: F_ROLEID_LIST,.
':'
), del.
ROLEID, ROLEDESCRIPTION
OF EBA_ROLES
When I run it I get the following
< input type = "checkbox" name = "f01" value = "1" onchange = "spCheckChange (this); ' / > instead of the checkbox
Do I need to configure anything else
Aditya Gupta wrote:
I need help with setting up in checkbox in interactive reports, I use this statement a query
SELECT apex_item.checkbox
(
1, ROLEID,
'onchange = "spCheckChange (this);". ',
: F_ROLEID_LIST,.
':'
), del.
ROLEID, ROLEDESCRIPTION
OF EBA_ROLES
When I run it I get the following
instead of the checkbox
Do I need to configure anything else
This is one of the most frequently asked questions in this forum. Set the column attribute the text to display as Standard report column and not display text (special escape characters).
Always include the information referred to in these guidelines when you ask a question and if you use APEX 5.0, State, if you develop using the pages or the view of the component designer.
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Help with a beach running slow filled iMac ball
Hello
We have problems with our iMac, like below. If anyone has any inside. There is plenty of space on the hard drive and I have just run Cocktail to maintain and made sure the operating system is up-to-date.
We often live very slow behavior in task such as launch of mail, safari or anything else besides and sometimes even just type text in boxes. It is also very slow at startup and shutdown.
Any help much appreciated. I hope it's useful to include the report of EtreCheck below.
Best regards
Sparko
EtreCheck release: 2.9.4 (254)
Report generated 2016-02-15 21:22:04
Download EtreCheck from http://etrecheck.com
Time 06:06
Performance: Below average
Click the [Support] links to help with non-Apple products.
Click [details] for more information on this line.
Click on the link [check files] help with unknown files.
Problem: Computer is too slow
Description:
Often slow to launch applications or execute simple commands
iMac (21.5 inch, at the end of 2013)
[Data sheet] - [User Guide] - [Warranty & Service]
iMac - model: iMac14, 1
1 2.7 GHz Intel Core i5 CPU: 4 strands
8 GB of RAM expandable - [Instructions]
BANK 0/DIMM0
OK 4 GB DDR3 1600 MHz
BANK 1/DIMM0
OK 4 GB DDR3 1600 MHz
Bluetooth: Good - transfer/Airdrop2 taken in charge
Wireless: en1: 802.11 a/b/g/n/ac
Iris Pro Intel
iMac, 1920 x 1080
OS X El Capitan 10.11.3 (15 d 21) - since startup time: less than an hour
HTS541010A9E662 disk HARD APPLE disk0: (1 TB) (rotation)
EFI (disk0s1)
: 210 MB Macintosh HD (disk0s2) /: 999,35 go-go (422,35 free)
HD (disk0s3)
[recovery] recovery: 650 MB Apple Inc. BRCM20702 hub.
Apple Inc. Bluetooth USB host controller.
Apple Inc. FaceTime HD camera (built-in)
Reader SuperDrive for MacBook Air Apple Inc..
Apple Inc. Thunderbolt_bus.
/etc/sysctl.conf - file exists but not expected
Mac App Store and identified developers
/Library/LaunchAgents/com.m-audio.prokeyssono61.helper.plist
A unknown file found. [Check files]
/ System/Library/Extensions
com [no charge]. ZTE.driver.ZTEUSBCDCACMData (1.2.19 - 2016-02-15) [Support]
com [no charge]. ZTE.driver.ZTEUSBMassStorageFilter (1.2.19 - 2016-02-15) [Support]
[no charge] com.m - audio .midisupport .driver .usb (1.1 - 2016-02-15) [Support]
com.maudio.USB.prokeyssono61.driver [no charge] (1.8.1 - 2016-02-15) [Support]
M - Audio Firmware Loader: path: Library/StartupItems/M-Audio Firmware Loader
Startup items are obsolete in OS X Yosemite
[loading] 156 tasks Apple
[operation] 80 tasks Apple
[loading] 189 tasks Apple
[operation] 98 tasks Apple
[loading] com.avid.ApplicationManager.plist (2015-06-09) [Support]
[operation] com.avid.ApplicationManagerHelper.plist (2015-06-09) [Support]
[operation] com.m - audio .prokeyssono61 .helper .plist (2011-07-19) [Support]
[loading] com.maintain.LogOut.plist (2016-02-15) [Support]
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[loading] com.citrixonline.GoToMeeting.G2MUpdate.plist (2014-09-08) [Support]
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[loading] com.maintain.ShowUserLibraryDirectory.plist (2016-02-15) [Support]
[operation] com.spotify.webhelper.plist (2015-06-13) [Support]
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Dropbox application (/ Applications/Dropbox.app) (2016-02-12)
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FlashPlayer - 10.6: 20.0.0.306 - SDK 10.6 (2016-02-10) [Support]
QuickTime Plugin: 7.7.3 (2016-02-15)
Flash Player: 20.0.0.306 - SDK 10.6 (2016-02-10) [Support]
Default browser: 601 - SDK 10.11 (2016-02-15)
SharePointBrowserPlugin: 14.4.1 - SDK 10.6 (2014-05-12) [Support]
Scorch: 6.2.0 (2014-05-07) [Support]
Web of Google Earth plugin: 6.1 (2014-05-07) [Support]
Silverlight: 5.1.30317.0 - SDK 10.6 (2014-06-07) [Support]
iPhotoPhotocast: 7.0 (2014-05-07)
CitrixOnlineWebDeploymentPlugin: 1.0.105 (2013-04-26) [Support]
EverNote Web Clipper (2015-08-24)
Flash Player (2016-01-29) [Support]
M-Audio ProKeys Sono 61 (2014-05-07) [Support]
Skip system files: No.
Mobile backups: WE
Automatic backup: YES
Volumes to back up:
Macintosh HD: Disc size: 999,35 GB disc used: 576,99 GB
Destinations:
Retina Mark Time Machine [Local]
Total size: 0 B
Total number of backups: 0
An older backup: -.
Last backup: -.
Backup disk size: too small
Size of backup 0 B< (disk="" used="" 576.99="" gb="" x="">
2% WindowServer
mbfloagent (2) 2%
1% kernel_task
1% mdworker (2)
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Top of page process of memory: ⓘ
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Mds_stores 664 MB
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799 MB free RAM
7.22 used GB RAM (1.82 GB being cached)
Used Swap 0 B
February 15, 2016, 20:30:20 self-test - spent
February 13, 2016, 11:22:26 ~/Library/Logs/DiagnosticReports/mapspushd_2016-02-13-112226_[redacted].crash
/ System/Library/CoreServices/mapspushd
All software maintenance is in fact slow down your Mac. The only maintenance that has need for a Mac is back up. Remove any object to maintain, by asking directions.
Also, your M-Audio drivers are listed as obsolete in Yosemite. This means that any M-Audio Midi device to update driver to be useful in El Capitan.
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Need help with the error Code 80244019 Windows Update
From: Doug
I get code 80244019 whenever I try to use Windows Update. I tried to change the DWORD in regedit nothing helps... Norton has recently found and 'resolved' trojan.zlob in 128 files in the registry, 21 cases (10 of which were in system32) and 1 browser cache. Whenever I try to use IE to go to http://windowsupdate.microsoft.com I am redirected to msn.com.
Any advice or solutions would be welcome.
From: PA bear [MS MVP]
Chances are that ZLOB was not completely removed and she was accompanied by infections Vundo and SDBot variant, all protected by a rootkit infection. You are going to need specialized assistance to clean this machine,
Unexplained computer behavior may be caused by deceptive software
http://support.Microsoft.com/kb/827315
Run a check of /thorough/ for hijackware, including post your hijackthis on a proper forum log.
Verification / help with Hijackware
http://aumha.org/a/parasite.htm
http://aumha.org/a/quickfix.htm
http://aumha.NET/viewtopic.php?t=5878
http://wiki.CastleCops.com/Malware_Removal_and_Prevention:_Introduction
http://MVPs.org/winhelp2002/unwanted.htm
http://inetexplorer.MVPs.org/data/prevention.htm
http://inetexplorer.MVPs.org/tshoot.html
http://www.MVPs.org/sramesh2k/Malware_Defence.htm
http://defendingyourmachine2.blogspot.com/
http://www.elephantboycomputers.com/page2.html#Removing_Malware
When all else fails, HijackThis v2.0.2
(http://aumha.org/downloads/hijackthis.exe) is the tool to use.
It will help you to identify and remove any hijackware/spyware with
assistance of an expert. * Post your log to
http://aumha.NET/viewforum.php?f=30,
http://forums.Spybot.info/forumdisplay.php?f=22,
http://CastleCops.com/forum67.html, or other appropriate review bodies
by an expert in the field, not here.* *.
If the procedures look too complex - and there is no shame in admitting
isn't your cup of tea - take the local machine, good reputation and
independent computer repair shop (i.e., not BigBoxStoreUSA).
--
~ Robear Dyer (PA Bear)
Another response of the community of Windows Vista discussion groups
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Help with a problem of Wireless Desktop 800, thank you.
I have a desktop wireless 800, recently, the keyboard is showing strange behavior as follows;
1. the left arrow button weighs almost all the time, especially when you try to select text (for example, in word) using Ctrl + Shift + arrow to the left.
2. the green control led lights when the keyboard is touched against the work surface or slightly harder than usual key and the keyboard stops responding for a few seconds until the light turns off.Seriously, I would not have taken the trouble you with this kind of a questions unless it is very annoying because all my work is related to Microsoft word and excel, and I really wanted the entire web for a sufficient answer, but in vain. Hope you can help me. Your time and efforts are deeply appreciated, thank you in advance for your help.
Dr. Ahmed
Hello
To help you better, please answer these questions.
1. have you tried to use the keyboard on the other computer?
2 did you do changes on the computer before the show?
Based on the description of your problem, it seems that the problem is related to hardware. Since you mentioned that you have recently purchased Microsoft Wireless Desktop 800, I suggest you to contact the Microsoft Hardware support for assistance.
http://www.Microsoft.com/hardware/en-in/support
However, you can read these articles Microsoft and check if it helps.
Troubleshoot the incidents of the response to the mouse or wireless keyboard
http://support.Microsoft.com/kb/838398
Mouse, touchpad and keyboard with Windows problems
http://Windows.Microsoft.com/en-us/Windows/help/Mouse-touchpad-and-keyboard-problems-in-Windows
If you need help with the Windows operating system, just tell me and we will be happy to help you.
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ADF table with checkbox refresh data binding problem
Hello.
I use JDeveloper 11.1.1.3. I need to use the table with checkboxes in each row of the table in my project. I use VO with transitional 'Selected' attribute that has a boolean type.
Everything works well, wait one thing:
When you click checbox with valueChangeListener and try to get the selected line in the managedBean you won't get any selected lines. After selecting second maaged bean evil shows that 1 single line is selected. It's my managedBean method:
public void SelectCountyClick (ValueChangeEvent valueChangeEvent) {}
DCIteratorBinding it = ADFUtils.findIterator (ITERATOR_NAME);
int selectedRowCount = 0;
RowSetIterator laughs = it.getRowSetIterator ();
Line r = rit.first ();
If (r! = null) {}
If ((Boolean) r.getAttribute ("Selected"))
selectedRowCount ++;
}
While (rit.hasNext ()) {}
r = rit.next ();
If ((Boolean) r.getAttribute ("Selected"))
selectedRowCount ++;
}
System.out.println ("selected all THE LINES:" + selectedRowCount);
}
I tried to change this event to the client event, I got the line number, I put 'true' or 'false' to the code data binding, but whenever I can't correct data after the value change event.
Please help me.
The latest idea is updated databing after click of checkbox, I think. Please help me.
Thank you!You must go through the concepts of life cycle of page ADF. In simple terms the Boolean value in the model is not defined in valueChangeListener. Try adding (.processUpdates) valueChangeEvent.getComponent (FacesContext.getCurrentInstance ()); on top of your listener method and see the effect.
Reference:
http://docs.Oracle.com/CD/E15051_01/Web.1111/b31974/adf_lifecycle.htm -
Help with the session variable PHP CS5.5 - Please
Hi all
I am needing a little help with the help of a session variable, and I hope someone can point me in the right direction.
I created a PHP page that uses the Dreamweaver 'User authentication' feature and the basics of this works very well, to direct a user to the correct page depending on whether they are or are not a valid user. I want to customize the page 'user valid' with people, user name entered in the authentication of the user table... a seemingly simple task using a session variable, but I just seem not to be able to make it work!
The generated code for the AU on page 1 is the following:
<? PHP
Validate request to connect to this site.
If (! isset {})
session_start();
}
$loginFormAction = $_SERVER ['PHP_SELF'];
If (isset($_GET['accesscheck'])) {}
$_SESSION ['PrevUrl'] = $_GET ['accesscheck"];
}
If (isset($_POST['txtfirst_name'])) {}
$loginUsername = $_POST ['txtfirst_name'];
$password = $_POST ['txtsurname'];
$MM_fldUserAuthorization = "";
$MM_redirectLoginSuccess = "member_update.php";
$MM_redirectLoginFailed = 'login.php ';
$MM_redirecttoReferrer = false;
@mysql_select_db ($database_panto, $panto);
$LoginRS__query = sprintf ("SELECT firstname, name OF web_access WHERE firstname = %s AND family name = %s",
GetSQLValueString ($loginUsername, "text"), GetSQLValueString ($password, "text"));
$LoginRS = mysql_query ($LoginRS__query, $panto) or die (mysql_error ());
$loginFoundUser = mysql_num_rows ($LoginRS);
If {($loginFoundUser)
$loginStrGroup = "";
If (via PHP_VERSION > = 5.1) {session_regenerate_id (true) ;} else {session_regenerate_id() ;}
Declare two session variables and assign them
$_SESSION ['MM_Username'] = $loginUsername;
$_SESSION ["MM_UserGroup"] = $loginStrGroup;
If (isset($_SESSION['PrevUrl']) & & false) {}
$MM_redirectLoginSuccess = $_SESSION ["PrevUrl"];
}
Header ("Location:".) $MM_redirectLoginSuccess);
}
else {}
Header ("Location:".) $MM_redirectLoginFailed);
}
}
? >
First of all, the text highlighted in red above seems to be setting the session variable that I need. Is this correct?
If so, what is the code that I need to put on page 2 to use this session variable? or
I have to do something else on the page 1 to correctly assign the session variable?
Would be very grateful for your expertise
Mark
It seems that you put the columns incorrectly in the user authentication server behavior. This is the SQL query that checks the credentials of the user:
$LoginRS__query = sprintf ("SELECT firstname, name OF web_access WHERE firstname = %s AND family name = %s",
GetSQLValueString ($loginUsername, "text"), GetSQLValueString ($password, "text"));
You are looking for first name and last name, while you should look for the user name and password of the user.
$_SESSION ['MM_Username"] is a session variable that stores the login name of the user. To use it in a page, all that is needed is the page start with session_start(). You can then echo the value to display.
If you want to display the person's true name, you must create a recordset in the second page, use of $_SESSION ['MM_Username'] to search for the first name and the patronymic. Alternatively, you can change the code like this (I copied only part of it):
$LoginRS__query = sprintf ("SELECT firstname, surname OF web_access WHERE firstname = %s AND password is %s",
GetSQLValueString ($loginUsername, "text"), GetSQLValueString ($password, "text"));
$LoginRS = mysql_query ($LoginRS__query, $panto) or die (mysql_error ());
$loginFoundUser = mysql_num_rows ($LoginRS);
If {($loginFoundUser)
$loginStrGroup = "";
$row = mysql_fetch_assoc ($LoginRS);
$_SESSION ['full_name'] = $row ["FirstName"]. ' ' . $row ['name'];
If (via PHP_VERSION > = 5.1) {session_regenerate_id (true) ;} else {session_regenerate_id() ;}
Declare two session variables and assign them
$_SESSION ['MM_Username"] = $loginUsername;
$_SESSION ["MM_UserGroup"] = $loginStrGroup;
You can then use $_SESSION ['full_name'] in a page which begins with session_start().
-
Help with check boxes and actions
Hello
I just downloaded a trial version of LiveCycle Designer ES2 to see if this program works for the company that I work for. I need to create order forms for our products that our customers can fill out online and then send an e-mail to our sales department.
I have imported our current order form to LiveCycle as a work of art and have inserted check boxes on the form. I want the form to automatically add the price of the option they checked off the retail price of total at the bottom of the form. Do you have any suggestions for me?
Thank you!
Stefan
Hello Stefan,
LC Designer is a very powerful application. While you can drag and drop objects on the form, for things really move you need to put a script in objects. This allows to control the way in which the form will be according to the users actions.
To begin with there is help. If you have a look at the Action Builder in the Tools menu, you can select an object, then use the plain instructions accumulates the desired interaction. When you click OK, LC Designer will insert the necessary script.
Therefore, there may be a steep learning curve, so it depends on how comfortable you are to roll up your sleeves and do some scripts.
First, you must configure your workspace. This tends to be a personal preference, but here's a basic layout.
It is a bit small, because of the scale, but you get the idea. At any time, you should be able to see the page, the hierarchy and the script editor. The object library and the range of the object and other palette must be close to hand as well.
I am NOT inclined to import the form existing as work. This can limit the built-in options in LC Designer later. You can save your form existing in JPEG format and then in a new form to use the image object (value size full page) to display the image of the existing form.
[ALTERNATIVE: you can also add fields to a PDF in Acrobat].
Regarding scripting, the following JavaScript code should work in the click event of the checkbox (on the ground that the other field is named totalPrice).
If (this.rawValue == 1)
{
totalPrice.rawValue = totalPrice.rawValue + 10;
}
on the other
{
totalPrice.rawValue = totalPrice.rawValue - 10;
}
This should take into account if the user changes of opinion and unticks the box.
One thing to keep in mind about forms developed in the LC Designer, it is only the functions that will be available in the form (such as submit by e-mail in PDF format) will depend on whether the user has Acrobat or Reader, and also on whether the form has been active player (and how it has been activated). There is more information here: http://assure.ly/gYyYc2.
I highly recommend JP Terry on LC Designer which is excellent - book "create dynamic with Adobe LiveCycle Designer Forms. It starts at the beginning and clearly sets out the key learning points. In the end, there are a few good examples that you can copy anywhere in your forms.
We have solutions and blog posts on our website http://www.assuredynamics.com.
There are also a range of online resources. You can find these resources useful:
http://www.Adobe.com/go/learn_lc_scriptingBasics
http://www.Adobe.com/go/learn_lc_scriptingReference
http://www.Adobe.com/go/learn_lc_formCalc
http://www.Adobe.com/devnet/LiveCycle/articles/Adobe_XML_Form_Object_M odel_Refer ence.pdf
http://www.Adobe.com/devnet/Acrobat/PDFs/lc_migrating_acrobat_xmlform. PDF
And a very convenient resource (and even if it's for version 6, it is still very good because of the way it is presented):http://partners.adobe.com/public/developer/en/tips/CalcScripts.pdf
The HelpFile in the LC designer can also help with the syntax and LC designer itself comes with some great models and examples.
Finally, discover the network of the developer on http://www.adobe.com/devnet/livecycle/
A book that does not deal with the scripts at all, but is very good on the formatting is also ""does this work " by Caroline Jarrett and Gerry Gaffney."
The Adobe "PDF forms Bible" is OK, but focuses mainly on AcroForms.
WindJack Solutions have a service on subscription for the scripts and solutions tohttp://www.pdfscripting.com. There a lot of AcroForm script which can be modified according to LC designer and a growing library of LC Designer solutions.
I hope this helps,
Niall
-
Hello, I recently bought a Macbook from a friend and since I got the Mac it's very very slow at doing things like browsing the internet using Safari, it takes forever to load, web pages and all sorts of things that I'd like to get help with this problem maybe a few recommendations and also on how to speed up... If you need to care about Macbook, I can give these thx.
To sell or transfer ownership of a Mac, even to a member of your family, you must follow these instructions. So far, you will have continuous problems.
Refer to what to do before you sell or give away your Mac
- If you have enabled FileVault, disable it in system preferences > Security and privacy.
- "Remove" your iTunes account. Ditto for Audible if you have one.
- System Preferences > iCloud > deselect 'Back to My Mac' and 'find my Mac '.
- Disconnect from iCloud. Select "Delete from Mac" when it appears.
Next: delete all of your personal information by erasing the internal storage of the Mac completely.
- If your Mac comes with a grey system installation DVD, start up your Mac with this disc in the optical drive, all holding the key c to boot from it instead of its internal volume, which must be erased before selling.
- Apple stopped Macs shipment requiring these discs in August 2011.
- If your Mac does not comes with disks, boot OS X Internet Recovery:
- using three fingers press on and hold the following keys: ⌘(command), optionand R.
- With a fourth finger, press the power button to turn on the Mac.
- Keep the other three fingers here where they are until you see the icon "spinning globe.
- This method force the Mac to download BONES initially installed from Apple servers, that won't require not an Apple ID install.
- Remove any password Open Firmware, if you created a: select utility password firmware in the Utilities menu and remove.
- Select disk utility from the utilities menu.
- Delete all partitions that can be created.
- Select the icon for the hard drive to the Mac, and then select the tab "delete".
- Click on the 'Security Options' button and erase the drive.
- More "robustly" you erase the disc, the longer it will.
- The fastest method is sufficient, since all but the techniques more expensive and equipment will be able to recover data deleted safely.
- When he finishes, quit disk utility.
- In the utility menu, select Install Mac OS X .
- An identifier Apple won't be necessary. If a prompt for an Apple ID, return to step 5.
- Do not create user accounts.
- When he finishes, shut down the computer.
- If you want to install the bundled apps that have been included with your Mac, restart using your DVD Applications if it was included and install the bundled apps.
- Apps, delivered with the new Macs sold without disks cannot be transferred. His new owner must buy them from the Mac App Store with its own Apple ID.
If the Mac is sold to someone outside the family, consider the following additional information:
- System provided with your Mac installation DVD must stay with him forever and be included in the sale.
- Consider including your AppleCare certificate if you bought it, documents printed, same box if you have.
- AppleCare remains with the equipment and can be transferred.
- Run an invoice indicating the serial number of the Mac.
- Once is no longer in your possession, remove the Mac of your devices in my support profile.
-
Help with horror? El Capitan Mac
Hello, I have major issues with horror. It interferes with almost all of the process: navigation (Firefox or Chrome), MS Office, Adobe Pro, Finder... I ran a report EtreCheck (see below) and the major problem seems to be Firefox. I was wondering if someone could take a look at this and make other suggestions.
Thank you!
EtreCheck version: 3.0 (300)
Report generated 2016-08-12 12:44:23
Download https://etrecheck.com EtreCheck
Time 06:53
Performance: average
Click the [Support] links to help with non-Apple products.
Click the [details] links for more information on this line.
Problem: Beachballing
Description:
Beach ball with Firefox, Chrome, MS Office, Adobe Pro, Finder
Hardware information: ⓘ
MacBook Pro Intel Core i5, Intel Core i7, 13 "(mid-2012)"
[Technical details] - [User Guide] - [warranty & Service]
MacBook Pro - model: MacBookPro9, 2
1 2.5 GHz Intel Core i5 CPU: 2 strands
8 GB of RAM expandable - [Instructions]
BANK 0/DIMM0
OK 4 GB DDR3 1600 MHz
BANK 1/DIMM0
OK 4 GB DDR3 1600 MHz
Bluetooth: Good - transfer/Airdrop2 taken in charge
Wireless: en1: 802.11 a/b/g/n
Battery: Health = Normal - Cycle count = 38
Video information: ⓘ
Graphics Intel HD 4000
LED Cinema Display 1920 x 1200
System software: ⓘ
OS X El Capitan 10.11.6 15G (31) - since the start time: about 3 days
Disk information: ⓘ
HTS545050A7E362 disk HARD APPLE disk0: (500,11 GB) (rotation)
EFI (disk0s1) < not mounted >: 210 MB
Macintosh HD (disk0s2) /: 499,25 (Go 150,27 free)
Recovery HD (disk0s3) < not mounted > [recovery]: 650 MB
MATSHITADVD-R UJ - 8À8)
USB information: ⓘ
RD Slim BUP Seagate 2 TB
EFI (disk1s1) < not mounted >: 210 MB
SEAGATE External 2 to (disk1s2) Volumes/external Seagate 2 Tb: 2.00 TB free 1.20
Apple Inc. Apple LED Cinema Display
ISight Apple Display Inc.
Apple Inc. Apple's USB audio device
Apple Inc. FaceTime HD camera (built-in)
Apple Inc. Apple keyboard / Trackpad
Computer, Inc. Apple IR receiver.
Apple Inc. BRCM20702 hub.
Apple Inc. Bluetooth USB host controller.
Hub keyboard Apple, Inc.
Logitech USB-PS/2 optical mouse
Apple Inc. Apple Keyboard
Information crush: ⓘ
Apple Inc. Thunderbolt_bus.
Goalkeeper: ⓘ
Mac App Store and identified developers
Kernel Extensions: ⓘ
/ Library/Extensions
[loading] com.sophos.kext.sav (9.4.52 - SDK 10.9 - 2016-08-05) [Support]
[loading] com.sophos.nke.swi (9.4.53 - SDK 10.9 - 2016-08-05) [Support]
Launch system officers: ⓘ
[loaded] 8 tasks Apple
[loading] 152 tasks Apple
[operation] 65 tasks Apple
[killed] 13 tasks Apple
13 killed process lack of RAM
Demons of launch system: ⓘ
[loaded] 46 tasks Apple
[loading] 150 tasks Apple
[operation] 89 tasks Apple
[killed] 6 tasks Apple
6 killed process lack of RAM
Launch officers: ⓘ
[no charge] com.adobe.AAM.Updater - 1.0.plist (2016-05-02) [Support]
[operation] com.brother.LOGINserver.plist (2016-03-10)
[loading] com.gog.galaxy.commservice.plist (2016-04-24) [Support]
[failure] com.maintain.PurgeInactiveMemory.plist (2016-06-09) [Support]
com.maintain.Restart.plist [no charge] (2016-06-09) [Support]
com.maintain.ShutDown.plist [no charge] (2016-06-09) [Support]
[operation] com.maintain.SystemEvents.plist (2016-06-09)
[operation] com.sophos.uiserver.plist (2016-05-12)
Launch of the demons: ⓘ
[performance] BESAgentDaemon.plist (2016-05-16)
[loading] com.adobe.fpsaud.plist (2016-06-28)
[loading] com.gog.galaxy.clientservice.plist (2016-04-24) [Support]
com.maintain.HideSpotlightMenuBarIcon.plist [no charge] (2016-06-09) [Support]
[loading] com.microsoft.office.licensing.helper.plist (2010-08-25)
[operation] com.prey.agent.plist (2016-05-17)
[operation] com.sophos.common.servicemanager.plist (2016-05-12)
Launch User Agents: ⓘ
[loading] com.adobe.ARM. [...]. plist (2016-04-22)
[loading] com.bittorrent.uTorrent.plist (2016-04-19) [Support]
[loading] com.google.keystone.agent.plist (2016-07-11)
[operation] com.spotify.webhelper.plist (2016-08-10) [Support]
[loading] com.valvesoftware.steamclean.plist (2016-07-14)
org.Hola.VPN.plist [no charge] (2016-08-01) [Support]
User login items: ⓘ
iTunesHelper Application (/ Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
ClipMenu application (/ Applications/ClipMenu.app)
Agent application of file transfer Android (~/Library/Application Support/Google/Android File transfer/Android File Transfer Agent.app)
MightyText application (/ Applications/MightyText.app)
Internet Plug-ins: ⓘ
AdobeAAMDetect: AdobeAAMDetect 1.0.0.0 - SDK 10.6 (2016-05-02) [Support]
FlashPlayer - 10.6: 22.0.0.209 - SDK 10.9 (2016-07-13) [Support]
QuickTime Plugin: 7.7.3 (2016-07-29)
AdobePDFViewerNPAPI: 11.0.15 - SDK 10.6 (2016-05-02) [Support]
AdobePDFViewer: 11.0.15 - SDK 10.6 (2016-05-02) [Support]
Flash Player: 22.0.0.209 - SDK 10.9 (2016-07-13) [Support]
Default browser: 601 - SDK 10.11 (2016-07-29)
SharePointBrowserPlugin: 14.6.6 - SDK 10.6 (2016-07-28) [Support]
Silverlight: 5.1.50428.0 - SDK 10.6 (2016-07-29) [Support]
The internet user Plug-ins: ⓘ
Picasa: 1.0 - SDK 10.6 (2015-10-13) [Support]
3rd party preference panes: ⓘ
Flash Player (2016-06-28) [Support]
Time Machine: ⓘ
Automatic backup: YES
Volumes to back up:
Macintosh HD: Disc size: 499,25 GB disc used: 348,98 GB
Destinations:
TB external Seagate 2 [Local]
Total size: 2.00 TB
Total number of backups: 29
An older backup: 15/05/16, 06:27
Last backup: 12/08/16, 11:45
Size of backup drive: Excellent
Size of backup 2.00 TB > (disk size 499,25 GB X 3)
Top of page process CPU: ⓘ
35% firefox
11% kernel_task
7% mdworker (13)
4% WindowServer
2% BESAgent
Top of the process of memory: ⓘ
GB firefox 3.08
Kernel_task 848 MB
180 MB mdworker (13)
90 MB Microsoft Word
Finder 82 MB
Information about virtual memory: ⓘ
24 MB of free RAM
7.98 GB RAM (1.31 GB being cached) used
3.01 GB used Swap
Diagnostic information: ⓘ
August 12, 2016, 12:24:55 PM/Library/Logs/DiagnosticReports/SophosWebIntelligence_2016-08-12-122455_ [redact ed] .crash
/ Library/Sophos Anti-Virus/SophosWebIntelligence.bundle/Contents/MacOS/SophosWebIntelligence
August 12, 2016, 12:00:06 PM/Library/Logs/DiagnosticReports/SophosWebIntelligence_2016-08-12-120006_ [redact ed] .crash
August 11, 2016, 01:40:07 PM/Library/Logs/DiagnosticReports/SophosWebIntelligence_2016-08-11-134007_ [redact ed] .crash
August 11, 2016, 10:17:21 /Library/Logs/DiagnosticReports/tcosrj_2016-08-11-101721_[redacted].hang
/ Volumes/VOLUME / * / Romeo & Juliet.app/Contents/MacOS/tcosrj
August 11, 2016, 06:33:30 /Library/Logs/DiagnosticReports/_2016-08-11-063330_[redacted].crash
???
August 10, 2016, 13:44:38 /Library/Logs/DiagnosticReports/firefox_2016-08-10-134438_[redacted].cpu_resour ce.diag [details]
/Applications/Firefox.app/Contents/MacOS/Firefox
August 10, 2016, 06:43:13 AM/Library/Logs/DiagnosticReports/SophosWebIntelligence_2016-08-10-064313_ [redact ed] .crash
9 August 2016, 15:17:53 self-test - spent
First uninstall Sophos. Anti virus apps are not necessary and may cause problems. Remove the bittorrent as well. It can be a source od malware.
-
How to get help with Add ons and extensions that stop working
I have saved passwords and it has stopped working. It's so hard to get help with Moxilla
rosemarybales said
I still don't know why the extension button passwords saved with the key icon has stopped working.
This button displays the saved passwords in Firefox's built-in password manager, is no separate passwords that record you in Dashlane. Can you save passwords in both places? (Well, I guess you do.)
I have a guess on why it has stopped working. Firefox 40 has some changes to how extensions can work with the user interface, so quite a few extensions that have been more than one year must be updated for Firefox 40. It has been updated on January 10, 2012.
Anyway, the way of 'long' to display the passwords saved in Firefox is through the Options page, the Security Panel, the saved passwords button.
-
I can't find the right way to ask a question about the forums themselves.
PAGulley said
I can't find the right part of the forum to ask questions about the forum itself and its features. I wonder what the right place and the way is to get help with the forum system itself. I can find the place to ask questions about specific Mozilla products very well.
Look up where it says contributor tools and select Contributor Forums. Make sure that you scroll to the top or you'll get a bar with different links instead,
The forum is https://support.mozilla.org/forums where you question would be better in the SUMO community discussions.
-
help with a lazy slow macbook pro
Hi, I was wondering if someone with a good understanding of the EtreCheck might be able to help me with my old powerbook, rusty.
Here is the report copied and pasted from the EtreCheck diagnosis that I just ran (lots of red type):
Thank you!
EtreCheck version: 2.9.13 (267)
Report generated 2016-07-30 19:29
Download EtreCheck from https://etrecheck.com
Time 09:23
Performance: Below average
Click the [Support] links to help with non-Apple products.
Click [details] for more information on this line.
Verify the signatures of Apple: enabled
Problem: Beachballing
MacBook Pro (15-inch, mid 2009)
[Data sheet] - [User Guide] - [warranty & Service]
MacBook Pro - model: MacBookPro5, 3
1 3.06 GHz Intel Core 2 Duo CPU: 2 strands
8 GB of RAM expandable - [Instructions]
BANK 0/DIMM0
OK 4 GB DDR3 1067 MHz
BANK 1/DIMM0
OK 4 GB DDR3 1067 MHz
Bluetooth: Old - transfer/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Battery: Health = Normal - Cycle count = 342
NVIDIA GeForce 9400M - VRAM: 256 MB
Color LCD 1440 x 900
Cinema HD Display 1920 x 1200
NVIDIA GeForce 9600M GT - VRAM: 512 MB
OS X El Capitan 10.11.6 15G (31) - since the start time: about 3 days
ST9500420ASG disk0: (500,11 GB) (rotation)
EFI (disk0s1) < not mounted >: 210 MB
ShiftySeven II (disk0s2) /: 499,25 GB (56,75 GB free)
Recovery HD (disk0s3) < not mounted > [recovery]: 650 MB
MATSHITADVD-R UJ-868)
Built-in ISight from Apple Inc..
Hub keyboard Apple, Inc.
Apple, Inc. Apple Keyboard
Card reader Apple
Apple Inc. Apple keyboard / Trackpad
Computer, Inc. Apple IR receiver.
Apple Inc. BRCM2046 hub.
Apple Inc. Bluetooth USB host controller.
Mac App Store and identified developers
/Applications/AirParrot.app
com.squirrels.airparrot.framebuffer [no charge] (1.4 - SDK 10.8 - 2014-04-19) [Support]
/ Applications/Caplio Mounter.app
[no charge] jp.co.ricoh.kext.caplio - 10.3 (4.0 - 2008-11-21) [Support]
[no charge] jp.co.ricoh.kext.caplio - 10.4 (4.0 - 2008-11-21) [Support]
DiskWarrior.app
com.alsoft.Preview [no charge] (4.1 - 2007-12-31) [Support]
/ Service.app incompatible software/Parallels
com.parallels.kext.prl_hid_hook [no charge] (4.0 3844.408728 - 2012-12-27) [Support]
com.parallels.kext.prl_hypervisor [no charge] (4.0 3844.408728 - 2012-12-27) [Support]
com.parallels.kext.prl_netbridge [no charge] (4.0 3844.408728 - 2012-12-27) [Support]
com.parallels.kext.prl_usb_connect [no charge] (4.0 3844.408728 - 2012-12-27) [Support]
com.parallels.kext.prl_vnic [no charge] (4.0 3844.408728 - 2012-12-27) [Support]
/ Library/Application Support/Avast/components/fileshield/not signed
[loading] com.avast.AvastFileShield (3.0.0 - SDK 10.10 - 2016-07-21) [Support]
/ Library/Application Support/Avast/components/proxy/not signed
[loading] com.avast.PacketForwarder (2.1 - SDK 10.10 - 2016-07-21) [Support]
/ Library/Extensions
[loading] com.squirrels.driver.AirParrotSpeakers (1.8 - SDK 10.8 - 2016-07-26) [Support]
[loading] net.telestream.driver.TelestreamAudio (1.1.1 - SDK 10.8 - 2016-07-26) [Support]
/ System/Library/Extensions
[no charge] com.beceem.BeceemAppleWiMAXAdapter (5.2.56d16 - 2016-07-26) [Support]
com.devguru.driver.DIFMCDFree [no charge] (1.1.0 - 2016-07-26) [Support]
com.devguru.driver.DIFMSerial [no charge] (1.1.0 - 2016-07-26) [Support]
com.fklt.driver [no charge] (1.8.0 - 2016-07-26) [Support]
[no charge] com.novatelwireless.driver.3G (v2.2.8 (3)-2016-07-26) [Support]
com.novatelwireless.driver.DisableAutoInstall [no charge] (1.2 - 2016-07-26) [Support]
[no charge] com.sierrawireless.driver.SierraDevSupport (2.0.6.0 - 2016-07-26) [Support]
[no charge] com.sierrawireless.driver.SierraFSCSupport (2.0.6.0 - 2016-07-26) [Support]
/System/Library/Extensions/NovatelWireless3G.kext/contents/plugins
[no charge] com.novatelwireless.driver.3GData (v2.2.8 (3)-2011-11-05) [Support]
ParallelsDesktopTransporter: Path: / Library/StartupItems/ParallelsDesktopTransporter
Startup items are obsolete in OS X Yosemite
[operation] com.apple.Finder.plist (2016-02-19) -invalid signature!
[loading] com.apple.FollowUpUI.plist (2016-02-11) -invalid signature!
[loading] com.apple.ScreenReaderUIServer.plist (2016-02-16) -invalid signature!
[loading] com.apple.powerchime.plist (2016-02-22) -invalid signature!
[loading] com.apple.quicklook.32bit.plist (2016-02-04) -invalid signature!
[operation] com.apple.quicklook.plist (2016-02-04) -invalid signature!
[loading] com.apple.quicklook.ui.helper.plist (2016-02-04) -invalid signature!
[loaded] 9 tasks Apple
[loading] 149 tasks Apple
[operation] 64 tasks Apple
[killed] 16 tasks Apple
16 killed processes lack of RAM
[loaded] 45 tasks Apple
[loading] 153 tasks Apple
[operation] 78 tasks Apple
[killed] 14 tasks Apple
14 killed process lack of RAM
[no charge] com.adobe.AAM.Updater - 1.0.plist (2016-06-14) [Support]
[failure] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a... plist (2016-07-13) [Support]
[failure] com.adobe.AdobeCreativeCloud.plist (2016-04-27) [Support]
[loading] com.adobe.CS5ServiceManager.plist (2010-06-17) [Support]
[operation] com.avast.secureline.update - agent.plist (2016-06-29) [Support]
[loading] com.avast.secureline.userinit.plist (2016-06-29) [Support]
[operation] com.avast.update - agent.plist (2016-07-22) [Support]
[loading] com.avast.userinit.plist (2016-07-22) [Support]
[operation] com.brother.LOGINserver.plist (2013-10-06) [Support]
[no charge] com.oracle.java.Java - Updater.plist [Support]
com.TeamViewer.TeamViewer.plist [no charge] (2016-02-14) [Support]
com.TeamViewer.teamviewer_desktop.plist [no charge] (2016-02-14) [Support]
[loading] com.adobe.ARMDC.Communicator.plist (2016-07-13) [Support]
[loading] com.adobe.ARMDC.SMJobBlessHelper.plist (2016-07-13) [Support]
[loading] com.adobe.SwitchBoard.plist (2011-12-14) [Support]
[loading] com.adobe.agsservice.plist (2015-11-02) [Support]
[failure] com.adobe.fpsaud.plist (2016-05-09) [Support]
com.adobe.versioncueCS3.plist [loading] (2008-06-22) [Support]
[loading] com.avast.init.plist (2016-07-22) [Support]
[loading] com.avast.secureline.init.plist (2016-06-29) [Support]
[loading] com.avast.secureline.uninstall.plist (2016-06-29) [Support]
[loading] com.avast.secureline.update.plist (2016-06-29) [Support]
[loading] com.avast.uninstall.plist (2016-07-22) [Support]
[loading] com.avast.update.plist (2016-07-22) [Support]
[loading] com.microsoft.office.licensing.helper.plist (2011-03-10) [Support]
[loading] com.oracle.JavaInstallHelper.plist (2016-04-21) [Support]
[no charge] com.oracle.java.Helper - Tool.plist [Support]
[loading] com.roamingclient.cell.mac.roamingclient.plist (2011-11-05) [Support]
[loading] com.rogueamoeba.instanton - agent.plist (2016-06-23) [Support]
[operation] com.sierrawireless.SWoCMon.plist (2010-05-20) [Support]
com.sierrawireless.SierraReset.plist [no charge] (2010-05-20) [Support]
[loading] com.teamviewer.Helper.plist (2015-09-29) [Support]
com.TeamViewer.teamviewer_service.plist [no charge] (2016-02-14) [Support]
[loading] com.adobe.AAM.Updater - 1.0.plist (2010-06-28) [Support]
[failure] com.adobe.ARM. [...]. plist (2010-06-22) [Support]
[failure] com.adobe.ARM. [...]. plist (2009-10-26) [Support]
[failure] com.adobe.ARM. [...]. plist (2011-12-15) [Support]
[operation] com.amazon.music.plist (2014-10-18) [Support]
[failure] com.apple.MobileMeSyncClientAgent.plist (2011-06-14) -/System/Library/PrivateFrameworks/DotMacSyncManager.framework/Resources/mobilem esyncclient: Executable not found!
[failure] com.apple.SafariBookmarksSyncer.plist (2009-09-14) -/Applications/Safari.app/Contents/SafariSyncClient.app/Contents/MacOS/SafariSyn customer: Executable not found!
[loading] com.avast.home.userinit.plist (2016-07-22) [Support]
[loading] com.avast.secureline.home.userinit.plist (2016-06-29) [Support]
[loading] com.google.keystone.agent.plist (2016-07-11) [Support]
[operation] com.spotify.webhelper.plist (2015-05-30) [Support]
info.lokiware.attachmenttamer.cleanup.plist [no charge] (2013-01-07) [Support]
[failure] info.lokiware.attachmenttamer.setupagent.plist (06-01-2013) [Support]
iTunesHelper Application (/ Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
Dropbox application (/ Applications/Dropbox.app)
Application of Google Reader (Google Drive.app/Applications /)
Hidden AdobeResourceSynchronizer Application (/ Applications/Adobe Acrobat DC/Adobe Acrobat.app/Contents/Helpers/AdobeResourceSynchronizer.app)
Garmin Express Service application (/ Applications/Garmin Express.app/Contents/Library/LoginItems/Garmin Express Service.app)
Request for EvernoteHelper (/ Applications/Evernote.app/Contents/Library/LoginItems/EvernoteHelper.app)
[ongoing] com.adobe.CCLibrary.166112
com.apple.BKAgentService [killed]
com.apple.MailServiceAgent [loading]
com.Apple.mail.80352 [loading]
com.avast.account [loading]
[ongoing] com.avast.daemon
[ongoing] com.avast.FileShield
[ongoing] com.avast.helper
[ongoing] com.avast.proxy
com.avast.secureline.Burger [loading]
[ongoing] com.avast.secureline.service
[ongoing] com.avast.service
[ongoing] com.brother.utility.NETserver.157792
[ongoing] com.brother.utility.USBserver.137312
[ongoing] com.evernote.EvernoteHelper.66912
[ongoing] com.Garmin.Renu.service.3552
[ongoing] com.getdropbox.dropbox.134752
[loading] 421 tasks Apple
[operation] 184 tasks Apple
[killed] 33 tasks Apple
DirectorShockwave: 11.6.6r636 (2012-08-09) [Support]
Unity Web Player: UnityPlayer version 4.1.3f3 (2013-05-30) [Support]
Default browser: 601 - SDK 10.11 (2016-07-26)
Flip4Mac WMV Plugin: 2.3.8.1 (2011-01-13) [Support]
AdobeAAMDetect: 3.0.0.0 - SDK 10.9 (2016-04-27) [Support]
FlashPlayer - 10.6: 21.0.0.242 - SDK 10.6 (2016-05-13) [Support]
AdobePDFViewerNPAPI: 15.017.20050 - SDK 10.11 (2016-07-13) [Support]
Silverlight: 5.1.50428.0 - SDK 10.6 (2016-07-10) [Support]
QuickTime Plugin: 7.7.3 (2016-07-26)
Flash Player: 21.0.0.242 - SDK 10.6 (2016-05-13) obsolete! Update
iPhotoPhotocast: 7.0 - 10.8 SDK (2013-04-30)
NP_2020Player_IKEA: 5.0.93.0 - SDK 10.6 (2011-10-03) [Support]
AdobePDFViewer: 15.017.20050 - SDK 10.11 (2016-07-13) [Support]
GarminGpsControl: 4.0.2.6 Beta - SDK 10.6 (2012-09-11) [Support]
SharePointBrowserPlugin: 14.6.6 - SDK 10.6 (2016-07-25) [Support]
JavaAppletPlugin: 15.0.1 - 10.7 (2016-05-04) check the version of the SDK
WebEx: 1.0 (2010-04-06) [Support]
AdBlock - BetaFish, Inc. - https://getadblock.com (2016-07-30)
DuckDuckGo - DuckDuckGo - http://duckduckgo.com (2015-07-11)
Save on Pocket - Read It Later, Inc. - http://getpocket.com/ (2015-11-07)
Adobe Version Cue CS3 (2008-06-22) [Support]
Flash Player (2016-05-09) [Support]
Flip4Mac WMV (2011-01-13) [Support]
Growl (2013-12-20) [Support]
MacFUSE (2008-12-19) [Support]
Skip system files: No.
Automatic backup: YES
Volumes to back up:
ShiftySeven II: Disc size: 499,25 GB disc used: 442,50 GB
Destinations:
Toshiba Time Machine [Local]
Total size: 999,86 GB
Total number of backups: 40
An older backup: 23/04/15, 16:45
Last backup: 25/07/16, 20:34
Backup disk size: too small
Backup size GB 999,86 < (disc 442,50 GB X 3)
11% NotificationCenter
iTunes 11%
5% WindowServer
5% coreaudiod
3% kernel_task
Top of page process of memory: ⓘ
919 MB kernel_task
688 MB com.apple.WebKit.WebContent (4)
Mdworker (13) 238 MB
Safari of 205 MB
Mds_stores 156 MB
131 MB free RAM
8.12 used GB RAM (4.05 GB being cached)
176 MB used Swap
July 30, 2016, 18:49:37 ~/Library/Logs/DiagnosticReports/Install_2016-07-30-184937_[redacted].crash
com.adobe.Install - Applications/Utilities/Adobe Creative Cloud / * / Creative Installer.app/Contents/MacOS/Install Cloud
July 27, 2016, 16:21:32 /Library/Logs/DiagnosticReports/Kernel_2016-07-27-162132_[redacted].panic [details]
July 27, 2016, 16:18:59 /Library/Logs/DiagnosticReports/Kernel_2016-07-27-161859_[redacted].panic [details]
Uninstall Avast. It's a worthless scam that don't do anything useful. The only thing it does is a lot more then what it claims, that he you will protect from.
-
Help with this
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Piece of Apple's music hangs when downloading
Hello Very often when I play an album on Apple music track hangs when downloading. Download line is blue, but nothing happens. Sometimes, after a long while, is starting. When I double click on the track, he goes to the next and when I double click o
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Ideas: HOW CAN I KNOW IF MY EMAIL ADDRESS HAS BEEN OPENED OR READ BY THE RECIPIENT? Error messages Recent changes to your computer What you have already tried to solve the problem Remember - this is a public forum so never post private information su
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BlackBerry Smartphones SMS text message won't clear
I received a text message that will not clear. It acts like it is deleted, but it's still there. any suggestions? I'm a bit new to blackberry, be nice.