Help with image files, drop box and save the changes?

My husband put all our photos of drop box.  They are still on our computer, but we can now also access elsewhere.  But it has somewhat modified files.

I'm putting together, cultures and (in general) to save the changes made to some images.  But I get an error.

Example: The image I want to change is on the side.  I right-click on the file icon and select "Rotate clockwise" in the menu dropdown. Immediately, I raise the sound "bonk" and an error message appears: "you cannot rotate this image.  The file can be used or open in another program or maybe the file is read only.  It wasn't a problem before doing things to the drop box.
So, I wait to make sure that everything is ok.  The image is not open anywhere else.  I clicked the properties option to see if it is in read-only mode.  He said that it is not.
When I open the image and try to use the rotation on the bottom, it will turn.  But when I close the window, I get a different error message that says "Windows Photo Viewer cannot save changes to this picture because there is a problem with the properties of the image file."   There is a link at the bottom of the message box for "Why can't save this picture?  I clicked it.  He said "the subject you are looking for is not available in this version of Windows. For additional assistance, see multiple support options. "The more support options?  Get a tech savvy friend who could help me. Nice.
Anyone know what I need to do to make this work?
I don't know what version of windows we have.  I'm sure that's not Vista.  It's the one after that.

Hello

Thank you asking in the Microsoft Community.

1. open Microsoft paint.

2. navigate to the image through Microsoft Paint.

3 try to rotate and save the image.

4 let me know if you are able to.

Post back with the result.

Tags: Windows

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