His start on macOS Sierra

Similar Questions

• Siri does not start under macOS Sierra

  I've recently updated to macOS Sierra (public version) and everything seems fine, except for allowing to Siri. I tried to enable the system preferences as well as execution of the Siri application in the application. I even tried to 'facilitation' by selecting in the menu bar.

  In any case it does not start. Upon activation in system preferences, I get "There was an error in the preferences of Siri." and it takes back me to the main view of system preferences.

  Y at - he of the log files that I should be reviewed to determine the cause of this problem?

  Thank you

  Steve

  Same thing here on a MacBook Pro (13 inch, late 2011)

• 9.0 schedule search in macOS Sierra

  I ve made just the switch to macOS Sierra on my 2014 27 "iMac and not only love him but they were"lucky"so far: everything (apart from a few little niggles in Photoshop CS6) works well. But in the calendar, I have several entries and events dating back to the 1990s that I still sometimes have to find. But rummaging through the won´t calendar show anything more than 1 year away, which is very frustrating! Someone knows how to help me, or is this a limitation of the I´ll calendar just to live with? I like using Mac calendar for its simplicity, clean up the GUI and the perfectly in-sync with my iPhone and Don t want to use a third-party program such as Fantastical or BusyCal. EtreCheck shows no problem and performance "excellent".  Thank you very much for any help offered!

  You need to re-index your Spotlight cache files. Some users have had to re-index the calendar items. However, before you start trying to bugs, if your calendars are synchronized, you can try to remove the addition. System Preferences > iCloud, clear the calendar check box, and then add it again. Give it time to delete files.

  Check first under the Privacy tab in Spotlight. If the boot volume, or any volume where your data resides is listed, remove the. Spotlight will begin immediately the amount of indexing. Check back later and you should be able to find the items in Spotlight.

  HOW DO I RE-INDEX YOUR SPOTLIGHT CACHE FILES

  In the Apple menu, choose System Preferences.

  * Click on the projector.

  Make this mail and Messages is enabled on the results tab of research.

  * Click on the Privacy tab.

  * Drag your player to the list. Wait a few minutes.

  * Remove the item you added.

  * Projector will be re - index the content of the element that you initially dragged to the list.

  Probably not necessary, but I would immediately leave the Terminal and restart your Mac.

  SUMMARY:

  Depending on your Mac and the contents of his hard drive, the re-indexing may take several hours. This night is a good option if you have a large drive.

  Open the activity monitor in Applications/Utilities and type md in the search filter. You should see several mdworker who are active processes.

  Until this process is complete, Spotlight will not know the contents of your discs and will not send mail.

  With Calendar.app quit...

  Go to the library to the user (see below)

  Scroll to the calendars folder

  Delete these files:

  Cache calendar

  Calendar Cache-shm

  Calendar Cache-wal

  Open the calendar & test

  Library of the user to see the

  The user library folder is hidden by default. In the unhide: select the Finder in the Dock. Less go in the Menu bar > hold down the Option key and you will see the library.

  Find the library user folder

  http://www.takecontrolbooks.com/resources/0167/site/chap11.html#FindingtheUserLi braryFolder

• update problems since macOS Sierra to iMovie

  Hi everyone, I hope someone can help me out here because I'm starting to get really frustrated.

  I have a MacBook Pro and yesterday I upgraded to macOS Sierra and I regret it now because when I wanted to work with iMovie today he is more worked how it used to. I make youTube videos for a living and I'm already a day behind my schedule download because of this problem. Basically what is happening, it's only when I imported my video files to my SD card into iMovie files seemed normal, however when I put them in a project and began to play them I noticed that the color was distant, it almost looks like there is a misty overlay. At first I thought that maybe my DSLR camera has broken out and checked the files on the SD card (played files to QuickTime) but they seem quite normal and how they should look, iMovie for a reason any turns them... I have no idea how to solve this problem, because I'm not even sure what really is the problem. Can someone help me please?

  Hi, Anny,

  I don't know what is happening with the change of color in your timeline.   Whenever there is an upgrade of the operating system there always is the possibility of conflicts with specific applications until the bugs have been worked.  So, it is possible that your question is related to your recent update to OS Sierra - hard to say.  I'm not aware of anyone who still displays with your problem.

  Given that the problem appears only in your timeline, maybe media are complex and your computer is hard to deal with in the time line or keep in touch with your editing.

  You can see if the problem is linked project by creating a new project with the same or different media.   Is it possible to have a color filter activated inadvertently?  You can also try to reopen iMovie while maintaining the option and command keys and selecting Remove preferences.  Sometimes, it allows to launch iMovie in a different account, as your guest account, in which case there is a conflict with your current user account.  If none of the works above, you can try to create a new library on your boot drive or disk formatted Apple iMovie and see if your projects are working properly.   Another possibility is to restore your old operating system from Time Machine.

  In any case, I think that once the film is shared out he will play with his normal colors.  Try sharing file on your desktop to confirm that.   If he plays well, at least you'll be able to keep your schedule download then you want to solve your problem.

  Best,

  Rich

• macOS Sierra intermittently detects only 2nd screen at 800 x 600 when you reconnect

  At work, I use a mid 2014 MacBook Pro retina 15 inch connected to two screens Thunderbolt.  One of the screens Thunderbolt is chained to each other through stroke, and then connect to with love at first sight.

  Normally throughout my day I disconnect and using my computer laptop away from my desk, but when I go back to my office, I usually use my MBP with the lid closed and just use both screens Thunderbolt.

  Despite this historically configuration works fine, after a senior officer to macOS Sierra 10.12 I met a problem when my laptop wakes up after his Thunderbolt poster.

  A screen will boot correctly at 2560 x 1440, but another display will not work at 800 x 600.  If I try and manually adjust the settings of resolution for screens, I can only select 800 x 600 for posting done.

  The MBP has two ports Thunderbolt, and if I change the port on which the pair of screens is two connected, the forced swaps of 800 x 600 monitor.  Anyway, once the problem starts, I'm stuck with an abnormal low resolution screens.

  If I disconnect the two screens, one of them, then reconnect their power cycle, I still have the issue.

  If I open or close the lid of the MBP, screen MBP works at normal resolution, but I still have the issue.

  The only solution I've found now is to restart my MBP.  Then the screens work normally.

  So far, this question seems intermittent, but I met it 4 times this week since the upgrade.

  Hello, Hello 165dB!

  Thank you for joining the communities Support from Apple! Looks like that or have problems running on exnternal Thunderbolt displays the MacBook Pro. Read this article for steps to get help with graphics issues on external displays connected to your Mac. It has some great, you can try to see if you can get the second screen works properly.

  Another option you can try is in this article: How to test a problem in another user on your Mac account. This will allow you to check to see if the problem is specific to the user or the system-wide.

  Kind regards.

• Crashing apps and the slow performance since the installation of macOS Sierra

  Hello

  Im a user of long date Mac but displays the first time that I was pretty happy with everything that on my macbook pro for the past years... until I installed Sierra a day ago.

  Since installing everything works super slow and a lot of my apps hang and crash. Things are not rosy, here is my EtreCheck report - running current version 10.12 on my MacBook Pro (mid 2010) if anyone can help would be much appreciated. Thank you

  EtreCheck version: 3.0.6 (315)

  Report generated 2016-10-07 16:52:11

  Download EtreCheck from https://etrecheck.com

  Time 06:53

  Performance: Below average

  Click the [Support] links to help with non-Apple products.

  Click [details] for more information on this line.

  Problem: Apps are broken

  Hardware Information: ⓘ

  MacBook Pro Intel Core i5, Intel Core i7 (mid-2010)

  [Data sheet] - [User Guide] - [warranty & Service]

  MacBook Pro - model: MacBookPro6, 2

  1 2.53 GHz Intel Core i5 CPU: 2 strands

  4 GB of RAM expandable - [Instructions]

  BANK 0/DIMM0

  OK 2 GB DDR3 1067 MHz

  BANK 1/DIMM0

  OK 2 GB DDR3 1067 MHz

  Bluetooth: Old - transfer/Airdrop2 not supported

  Wireless: en1: 802.11 a/b/g/n

  Battery: Health = Normal - Cycle count = 371

  Video information: ⓘ

  Intel HD Graphics

  NVIDIA GeForce GT 330M - VRAM: 256 MB

  Color LCD 1440 x 900

  Software: ⓘ

  macOS Sierra 10.12 (A 16, 323) - since startup time: less than an hour

  Disc information: ⓘ

  Hitachi HTS545050B9SA02 disk0: (500,11 GB) (rotation)

  EFI (disk0s1) < not mounted >: 210 MB

  Recovery HD (disk0s3) < not mounted > [recovery]: 650 MB

  BOOTCAMP (disk0s4) / Volumes/BOOTCAMP: 86,37 (Go 31,68 free)

  Macintosh HD (disk 1) / [Startup]: 412,50 (GB 158,46 free)

  Encrypted AES - XTS unlocked

  Storage of carrots: disk0s2 412.88 GB Online

  MATSHITADVD-R UJ-898)

  USB information: ⓘ

  Logitech USB receiver

  Card reader Apple

  Apple Inc. Apple keyboard / Trackpad

  Apple Inc. BRCM2070 hub.

  Apple Inc. Bluetooth USB host controller.

  Computer, Inc. Apple IR receiver.

  Built-in ISight from Apple Inc..

  Guardian: ⓘ

  Mac App Store and identified developers

  Kernel extensions: ⓘ

  / System/Library/Extensions

  com [no charge]. Huawei.driver.HuaweiDataCardDriver (4.0.6 - 2016-10-04) [Support]

  com [loading]. Logitech.Control Center.HID Driver (3.5.1 - SDK 10.0 - 2016-10-04) [Support]

  com [no charge]. Driver Logitech.Unifying.HID (1.2.0 - SDK 10.0 - 2016-10-04) [Support]

  [no charge] com.leapfrog.driver.LfConnectDriver (1.0.6 - SDK 10.0 - 2016-10-04) [Support]

  NET [no charge]. Thomson.iokit.USBLAN_usbpart (1.6.0 - 2016-10-04) [Support]

  Startup items: ⓘ

  HWNetMgr: Path: / Library/StartupItems/HWNetMgr

  Startup items is no longer function in OS X Yosemite or later

  Launch system officers: ⓘ

  [no charge] 7 tasks Apple

  tasks of Apple 178 [loading]

  tasks of Apple 86 [performance]

  Launch system demons: ⓘ

  [no charge] 42 tasks of Apple

  tasks of Apple 167 [loading]

  tasks of Apple 95 [performance]

  Launch officers: ⓘ

  [performance] com Logitech.Control Center.Daemon.plist (2011-11-05) [Support]

  [loaded] com.adobe.AAM.Updater - 1.0.plist (2015-09-18) [Support]

  [cannot] com.adobe.CS5ServiceManager.plist (2010-07-14) [Support]

  [loading] com.google.keystone.agent.plist (2016-07-13) [Support]

  [cannot] com.teamviewer.teamviewer.plist (08 / 08/2015) [Support]

  [cannot] com.teamviewer.teamviewer_desktop.plist (08 / 08/2015) [Support]

  Launch demons: ⓘ

  [loading] com.adobe.SwitchBoard.plist (2010-07-14) [Support]

  com.Adobe.agsservice.plist [running] (2016-08-19) [Support]

  [loading] com.adobe.fpsaud.plist (2016-08-30) [Support]

  [loading] com.apple.installer.osmessagetracing.plist (2016-09-14)

  [loading] com.google.keystone.daemon.plist (2016-09-02) [Support]

  [loading] com.teamviewer.Helper.plist (2015-03-03) [Support]

  [cannot] com.teamviewer.teamviewer_service.plist (08 / 08/2015) [Support]

  User launch officers: ⓘ

  [loading] com.adobe.AAM.Updater - 1.0.plist (2010-07-16) [Support]

  [loading] com.adobe.ARM. [...]. plist (2011-09-13) [Support]

  [loading] com.adobe.ARM. [...]. plist (2010-07-14) [Support]

  com.nero.HSMMonitor.plist [running] (2016-10-07) [Support]

  Plug-ins Internet: ⓘ

  DirectorShockwave: 12.0.6r147 - SDK 10.6 (2013-11-25) [Support]

  OVSHelper: 1.0 (2010-12-10) [Support]

  OfficeLiveBrowserPlugin: 12.3.6 (2013-03-22) [Support]

  NP_2020Player_WEB: 5.0.7.0 (2011-04-03) [Support]

  AdobeAAMDetect: AdobeAAMDetect 1.0.0.0 - SDK 10.6 (2015-09-18) [Support]

  FlashPlayer - 10.6: 23.0.0.162 - SDK 10.9 (2016-09-29) [Support]

  AdobePDFViewerNPAPI: 11.0.10 - SDK 10.6 (2014-12-03) [Support]

  DivXBrowserPlugin: 2.1 (2010-12-10) [Support]

  QuickTime Plugin: 7.7.3 (2016-09-14)

  Flash Player: 23.0.0.162 - SDK 10.9 (2016-09-29) is unable to contact Adobe

  iPhotoPhotocast: 7.0 (2010-07-14)

  Silverlight: 5.1.30514.0 - SDK 10.6 (2015-01-17) [Support]

  AdobePDFViewer: 11.0.10 - SDK 10.6 (2015-03-29) [Support]

  JavaAppletPlugin: 15.0.1 - 10.12 (2013-10-25) check the version of the SDK

  User Plug-ins internet: ⓘ

  Picasa: 1.0 (2011-03-29) [Support]

  Safari extensions: ⓘ

  DivX HiQ - DivX, Inc. - http://www.divx.com/en/software/divx-plus/web-player/ (2010-12-21)

  DivX Plus Web Player HTML5 < video > - DivX, Inc. - http://www.divx.com/en/software/divx-plus/web-player/ (2010-12-21)

  3rd party preference panes: ⓘ

  DivX (2010-12-10) [Support]

  Flash Player (2016-08-30) [Support]

  Logitech Control Center (2011-11-05) [Support]

  Time Machine: ⓘ

  Time Machine not configured!

  Top of page process CPU: ⓘ

  5% kernel_task

  5% WindowServer

  1% com.apple.AmbientDisplayAgent

  1% xpcproxy

  0% fontd

  Top of page process of memory: ⓘ

  Kernel_task 432 MB

  Mdworker (15) 430 MB

  Airmail beta 283 MB

  152 MB Finder

  Sandboxd 147 MB

  Virtual memory information: ⓘ

  476 MB free RAM

  3.53 GB used RAM (1.41 GB being cached)

  Used Swap 0 B

  Diagnostic information: ⓘ

  7 October 2016, 16:39:48 Self test - passed

  7 October 2016, 16:20:48 ~/Library/Logs/DiagnosticReports/Airmail Beta_2016-10-07-162048_ [redacted] .crash

  / Applications/Airmail Beta.app/Contents/MacOS/Airmail Beta

  October 6, 2016, 08:17:31 PM/Library/Logs/DiagnosticReports/App Store_2016-10-06-201731_ [redacted] .hang

  / Applications/App Store Store.app/Contents/MacOS/App

  October 6, 2016, 07:52:21 PM/Library/Logs/DiagnosticReports/station air Beta_2016-10-06-195221_ [redacted] .hang

  October 6, 2016, 14:37:32 /Library/Logs/DiagnosticReports/Preview_2016-10-06-143732_[redacted].hang

  /Applications/preview.app/Contents/MacOS/preview

  October 6, 2016, 02:37:26 PM/Library/Logs/DiagnosticReports/station air Beta_2016-10-06-143726_ [redacted] .hang

  October 6, 2016, 14:37:22 /Library/Logs/DiagnosticReports/firefox_2016-10-06-143722_[redacted].hang

  /Applications/Firefox.app/Contents/MacOS/Firefox

  October 6, 2016, 14:37:18 /Library/Logs/DiagnosticReports/Pages_2016-10-06-143718_[redacted].hang

  /Applications/pages.app/Contents/MacOS/pages

  October 6, 2016, 14:37:12 /Library/Logs/DiagnosticReports/AdobeAcrobat_2016-10-06-143712_[redacted].hang

  / / Applications/Adobe Acrobat 9 Pro/Adobe Acrobat Pro.app/Contents/MacOS/AdobeAcrobat

  October 6, 2016, 14:36:50 /Library/Logs/DiagnosticReports/Preview_2016-10-06-143650_[redacted].hang

  UNKNOWN PATH

  Try this first: what happens if you start in safe mode (hold down the SHIFT key during startup), the problems go away?

  Try this second in normal startup mode: what happens if you create a new user account and log in as that user, the problems go away?

  I'm not sure I'd worry about the plane crashes - it is listed as beta software

• Safari does not work after installing macOS Sierra

  Safari and apple store does not work after installing macOS Sierra

  Alas, my crystal ball is in the shop for cleaning, so you will need to provide more details on what "doesn't work" and above all error messages. First of all, let's start the App Store. Provide as much information as possible for those of us who do not sit on your shoulder.

• Bootcamp in macOS Sierra

  Hello

  I'm using bootcamp on macOS Sierra (on MacBook Air 2015) and had installed Windows 10.

  I don't know if I can ask this group, but I think that the problem is a problem of bootcamp.

  When I turn on the computer to start Windows under bootcamp, it cannot generally go through the procedure of full boot with the following symptom:

  the keyboard light would not turn

  bootcamp icon does not respond (popup list will not display if I click on it) - I can't do anything to return to Mac OS

  the computer can still run other programs under Windows but only I can't switch back to Mac OS when the above symptoms appears - this is why I believe that it is related to the bootcamp rather than windows.

  I need to restart Windows, sometimes for a few times until everything seems normal again.  Sometimes I have to stop completely, then put up the start to be normal.

  Someone at - it the same experience?  Is that what I can do to fix this?

  Thank you for your help.

  You have BC6 drivers installed on Windows? Is there an element of Bootcamp in Panel configuration or the system tray?

• Problem starting el capitan (sierra) - built-in keyboard and the mouse do not respond

  Hello

  I have a 2015 macbook pro (SSD 256, 16 GB of RAM last el capitan updated) with a wired problem.

  I use it mainly to a cinema monitor and I use wireless keyboard and mouse (office installation program), and of course as a stand-alone laptop when I'm not at my desk.

  When I put the laptop to sleep, everything works fine when I wake up.

  but, if I'm away from the office and I have to restart my laptop, here is the problem.

  The boot process is very very slow, there is no edge, and when I finally have the screen to unlock the safe, the keyboard and the touchpad do not react. Actually, that's not exactly true, they are so slow that they are unusable and get caught quickly, all gel. So I can't unlock and complete the boot. My laptop is unusable ;-(

  At this point, I get a message that if I forgot my password I just need to reboot by pressing the power button, and I'll be able to reset it.

  When I do this and aprΦs the dΘmarrage that more slowly than usual but ok, I get another screen with several options of problem solving. One of them is "keyboard not responding do not. When choosing this one, it asks if you want to remove safe. I tried and everything was back to normal.

  later, I delivered safe and I had the same problem again. I did the thing to be able to restart again and improved to sierra in the hope that it would disappear. However, the problem is still there.

  I thought I could try to restart my office to see if my keyboard and wireless mouse would still work. Indeed, even if responsiveness was not normal, I could unlock and fill the chest.

  I have the impression that my laptop always "believe" it is on my desk, linked to my screen (probably the reason why I don't hear the Bell) and to my wireless K & M.

  It's really annoying and I hope someone has a solution.

  Thank you very much

  best,

  Alex

  I'm having a similar problem with macOS Sierra which I didn't have with El Capitan.  I can possibly move the cursor on the power button and turn off (no), but I must be patient because the keyboard and trackpad are only for a fraction of a second, which only allows me to move the mouse slightly.  After he stop and start back up, everything is perfect until I tried another reboot, and then I'm back to the beginning.

  I tried to reinstall the operating system, reset the SMC, resetting the NVRAM, reboot in SafeMode... nothing worked so far.

• I upgraded to MacOS Sierra recently, since then, my Mac Mini needs to strat befor 5 times actually implemented, why?

  Mac Mini (mid-2011), 2.5 GHz mid-range Core i5, 16 GB 1600 MHz DDR3, 256 GB Solid State Drive Storage

  10.12 MacOS

  I upgraded to MacOS Sierra recently, since then, my Mac Mini must start 5 times before it actually starts.

  It starts and restarts in the middle of the boot process, 4 times.

  Why?

  I have experienced a similar curiosity, but often with messing around on a Linux partition. I do not have a definitive answer for you, but check on this thread (MacBook Pro will restart several times during the boot process) and maybe here further (oots http://apple.stackexchange.com/questions/88213/how-to-find-cause-of-repeated-reb)

  I hope this helps!

• On macOS Sierra - Parallels Desktop 12 - error unable to load Parallels driver - error ID 352

  I have updated at 10.12 some weeks ago, with no problems.

  I used 10 Parallels and put Windows 7 access every day. My Mac software was 100% up-to-date.

  After a few weeks, I started Windows and Parallels showed the error "Failed to load the driver" and KB Parallels, I found that I may need to upgrade. As I was planning to upgrade anyway, I upgraded to Parallels 12 and got the same error.

  I contacted Parallels support - they responded with this:

  Failed to load Parallels driver. Problem ID: 352

  Cause

  The problem is in the bundle /System/Library/Extensions/IOPCIFamily.kext from Apple. In the bundle's info.plist is damaged due to some reasons.

  Resolution

  If please contact Apple Support team and send them system.log and corrupt /System/Library/Extensions/IOPCIFamily.kext/Info.plist.

  The person wrote that if Apple can't help, we will try to help "."

  Is anyone able to help please?

  Thank you.

  It is a user to user forum, not a team of Apple Support forum. In any event, it sounds like a problem of Parallels as it is unlikely that multiple versions of the operating system have defective or damaged kernel extensions.

  For what it's worth, I use Parallels 11 without problem on macOS Sierra to access Windows 2000, Windows XP, Windows XP64, Windows 7 and Windows 10 of virtual machines. I think you should go back to parallels Support. I've avoided Parallels 12 because of all the problems users are reporting

• Finder crashing on macOS Sierra

  I have a late 2009 iMac Core2 3.33 GHz, 8 GB RAM processor. After the installation of macOS Sierra, Finder crashes constantly on me. I have to restart about five times a day.

  • Get beach balls when you click on an external drive or a folder.
  • Get beach balls when you use folders and files on my computer with Mac (for example logic) applications or web applications.
  • When the Finder crashes, I can't start it again.
  • When the Finder crashes and I try to stop or restart, my screen freezes and the system is not finished closing down or restart (I have to press my power button / as a strong downwards).
  • I tried already to re-setup of Sierra.
  • I already cleaned my folder of application of system of 'tricks' old, unused library support.
  • All of a sudden, Pages, Numbers, Keynote, iPhoto and iMovie has started to download and install on my iMac - it was very strange. I had already installed the new versions of the Pages, Numbers and Keynote, before Sierra was deployed. In addition, I see no updates in the App Store that relate to this spontaneous download.
  • Projector has also crashed on me recently during a search.
  • I read that Google Drive and dictation can cause this, but I don't have to be installed/activated.

  I will continue to add to this newspaper that I find new things that cause my iMac to hang / crash.

  If anyone has any advice, or was able to solve this, please reply to this message.

  Download and run Etrecheck to go to https://etrecheck.com/ and paste the results here.

• macOS Sierra and reminders badge notification counter stuck

  Hello everyone,

  I upgraded my MBP 2015 beginning 13 "retina to macOS Sierra 10.12 a week ago and since then my notification reminders badge icon shows '1', even if I have no obsolete reminder. On my iPhone 6, Pro "(à la fois avec iOS 10.0.2) and iCloud 9.7 iPad are shown no insignia." How can I solve this problem? I looked everywhere on the internet.

  I tried:

  • Disabling the option badge in settings and reset the MBP.
  • typing in a Terminal the command 'killall-Dock KILL' with 'sudo' and without it;
  • disconnect and connect again to my iCloud account;

  no results at all.

  Any other suggestion please?

  Thank you very much

  For those who encounter this problem, thanks to a user I finally solved the problem.

  Here's what I did:

  Connected to the www.icloud.com went to the settings and restored a previous automatic backup of two days before (even if my problem started earlier). After the recovery is complete, my icon badge disappeared automatically.

  At the end of the process, I had again to share my 'Family' calendar and a reminder with my girlfriend (if you have more, you must do for each list of calendar/reminder).

  All my subscribed calendars are always synchronized after the process.

  Hope this helps others...

• I downloaded macOS Sierra, now how to install it?

  It sounds ridiculous, I know.  But I downloaded Sierra (indicate directly on the page in the Apple Mac store: a says "downloaded" button). But by clicking on this button does nothing and there are no other obvious way to install now Sierra.  What Miss me?

  He should have started on its own, but since it does not, it will be an app in your Applications folder called "install macOS Sierra".

• Moving files in macOS Sierra

  In previous versions of OS X to move a file of a key USB or other external drive I could just highlight the file. Then I hold down button 'command' and press my pad and move the file. Since the upgrade to Mac OS that doesn't seem to work. Any ideas?

  Hi NR2D,

  I understand that after updating to Mac OS Sierra you are unable to move the files to an external drive on now order everything by dragging the file. I know it's nice to have quick access to this feature, so I'm happy to help you.

  Looking at this article, this feature should always be around:

  macOS Sierra: organize files in folders
  

  Move the files to another disk: Press on and hold down the command key, and then drag the files on the disk.

  Because this does not work for you, there are some troubleshooting we can do to isolate the problem. First of all, we will have you start in Mode safe mode to see if it works there:

  Try safe mode if your Mac does not end commissioning - Apple Support

  Thereafter, use a new user account to test your question:

  How to test a question in another account on your Mac - Apple Support

  If you continue to experience this problem after going through these resources, you can reset your SMC that can help in problems of system like this:

  Reset the management system (SCM) controller on your Mac - Apple Support

  Thank you for using communities Support from Apple. See you soon!