Horizontal stripes with new envy 114 (d411c)

Hello

I recently bought an all-in - One Envy 114 and surprisignly it prints with very strong horizontal stripes.

The problem does not occur when you print test pages or the value of the built-in web server.

I tried to align and clean the print heads, but nothing seems to solve the problem.

any suggestion?

Thank you

Hello!

Thanks for your post.

In fact, I managed to solve the problem of cleaning of the printheads several times (probably about 25 times).

Probably there is a problem with the black print head (it is bundled with the printer), but I noticed that after cleaning several times, appeared more letters...

So that's it! now, I take the 114 envy, it's a really nice product!

The best

G

Tags: HP Printers

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