Host VMware 5.5 - purple screen error

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• Purple screen error help 5.5.0 Releasebuild-1331820

  VMware ESXi 5.5.0 [Releasebuild-1331820 x86_64]

  #PF exception 14 worldwide 35432:vmx IP addr 0x41800ba10c57 0x0

  PTE: 0x198d68027; 0 x 168918027; 0 x 0;

  CR0 = cr2 0 x 80810031 = 0 x 0 = 0x168b16000 cr4 = 0 x 2768 cr3

  Frame-0x4123a9alce80 ip = 0x41800ba10c57 err = 0 rflags = 0 x 10216

  Rax = 0 x 0 = rcx rbx 0x77 = 0 x 2

  RDX = 0 x 2 PBR = IHR 0x4123a9a1d328 = 0x0

  RDI 0x418882ddfa40 r8 = r9 = 0 x 0 = 0 x 0

  R10 = 0x411175a0f000 r11 = 0 x 4 r12 = 0x41000f11cef4

  R13 = 0 x 1 r14 = 0x4123a9a1d238 r15 = 0x4123a9a1d28c

  * The JEPP 0: vvuvvsvssvvsvvssshvsvsvisu

  Starting code: 0x41800b800000 vmk uptime: 0:00:06:07.981

  I can type the rest. Not sure if it's necessary. I was wondering what is happening. It worked on the same box for about a year with no problem and then no change (other that I presented a set of Linux machines dev/lab and an older XP machine inherited to extract data from before we threw and wiped the drive.)

  It is BSD (pfSense) running as a virtual firewall, Dell T5500 with processors Intel Xeon x 5680 (two) and 72 GB of RAM ECC Wintec (9x8gb sticks). LSI RAID card (8708em2), it's an NVIDIA NVS 290 or 295 video card, same problem with or without (usually run without head) video card. Three SSD is plugged into the motherboard, all brands of Patriot Torx, a 32 GB for the system, a 96 GB of the virtual computer cache cache and a 512 GB for VMS. There is a table 7.2 to card RAID LSI.

  Running latest dell BIOS (stable) which I believe is A19.

  In order to cause this error and stop fatal down all I need to do is to copy the data (data large 3 GB ++) via the virtual firewall on bsd/pfSense, everything in the LAN. If I copy the data to a server 2012r2 (evaluation) to a W8.1 (virtual or local) (evaluation) of the machine it will be stopped and cause this error. It's totally out of the blue, is not the case on the other three machines of production with similar configurations so we are puzzled. Any help much appreciated.

  Thank you

  Hi LabDevUser,

  Maybe this:

  http://KB.VMware.com/selfservice/microsites/search.do?cmd=displayKC&docType=kc&externalId=2059053

• ESX 5.5 on Supermicro purple screen

  Hi all!

  A few days ago one of the my host periodically crashed on purple screen.
  Home - SERVER Supermicro SYS-6017R-N3RF4 +: 2 x Intel Xeon E5-2630
  5.5 ESXi

  Error codes:

  cpu15:33988) WARNING: cannot remove USB storage adapters removed.
  CPU21:33436) UCS 0SSL: esx_sci_driver_oem_parms_set: failed to set OEM params 0 x 22

  This host has never had a USB devices!
  What continues?

  Help please

  Do not disable permanently. Disable the option of USB devices in the BIOS and then power on the host computer. (Now if he has vitiated registrations will be missing). Then return to the USB option in the BIOS and enable them and test the status of your server.

  All you need is 2 reboots downtime.

• Purple screen on HOST with Esxi 5.5

  Good afternoon

  I'm upgrading from 5.1 to 5.5 esxi servers.

  I've updated 5 servers without problems but the sixth, I had a problem.

  This morning when I've updated a host everything worked fine. Suddenly, an hour later, host was unreachable and when I checked in the server room

  I got a purple screen. I manually restarted the host, and everything seems to work.

  In my research, one user has this kind of problem, and it's cyclical. I'm doing research in this type of case a way to fix this bug.

  I took a quick glance at 2 positions:

  VMware KB: ESXi hosts with larger workloads can generate partial core dumps

  VMware communities: All content-all communities

  Is that someone already had this kind of screen? Understand what the purple screen?

  Kind regards

  Definitely check your versions of firmware on your server, BIOS, NETWORK card, card Raid array.  What type of server is it?

• VMotion error: host vmware cpu is not compatible with the requirements of the judgment of the VM to CPUID level register 0 x 1 'ecx '.

  Problem: I can't move my Exchange vmserver2 a vmserver1 server.

  Error: "host vmware cpu is not compatible with the requirements of the judgment of the VM to CPUID level register 0 x 1"ecx"

  
  Details:

  Vmware KB:

  * Ensure that the hosts have the same features enabled in the BIOS of the servers. If there is an incompatibility between the servers BIOS configuration even if they are physically identical, they always show a compatibility error message. The two most common to check features are the No-Execute memory Protection (NX / XD) and virtualization technology (VT / AMD - V).

  A ran the CPU utility Vmware as referenced by

  http://KB.VMware.com/selfservice/microsites/search.do?language=en_US & cmd = displayKC & externalId = 1003718

  
  "CPU that have similar features. "This means that the need of processors from the same manufacturer (AMD or Intel), be of the same family (Pentium, Xeon, etc.), and have common features extended between ESX servers involved in the VMotion.

  My results:

  vmserver1 Dell Inc.    PowerEdge 2950 2 Intel Xeon E5405 of CPU @ 2.00GHz
  vmserver2 Dell Inc.    PowerEdge 2950 2 Intel Xeon L5410 of CPU @ 2.33 GHz

  They both share exactly the same characteristics:
  FT support
  Enable VT
  VT Capable
  NX/XD
  FFXSR
  RDTSCP
  SSE
  SSE2
  SSE3

  Support Relaxations:
  NX/XD
  RDTSCP

  Relaxations unsupported:
  All THE features of the SSE
  FFXSR
  CMPXCHG18B

  In the 'Show Windows debug' it reads 'of the compatible CPU"

  This virtual Exchange machine works since Esxi version 3.5.  I am testing now vCenter Server 5.0 with version 5.0.1 on the Esxi server.

  Note: I've also been meeting random uses CPU high, leading from Windows Server 2008 to lock up completely.  I have found no trace of problems within the Windows host and Vcenter is not questions.  I have "reset" of the virtual machine in order to get the server back online.  The CPU to the top lock is random and the server can run for days with no problems. * Don't know if it's related...

  Virtual host config Exchange computer:
  Guest operating system: MS Windows Server 2008 64 bit
  version 8 of virtual machine
  CPU: 4vCPU
  Memory: 10240MB
  Overload memory: 420,61 MB
  vSphere HA Protection: protected
  Host CPU consumed: the 209 MHz

  Maps: vmserver1 watch "CPU is not compatible" CPU: 0% (none of the virtual machine running)
  Consumed host memory: 9823,00 MB
  Active memory of Fords: 409,00 MB

  Views of storage: I have a warning symbol on the QNAP iSCSI disk that hosts the virtual Exchange computer but I see no record... I'm new here...

  I understand that vmotion apply restrictions on the movement of VM compatibility to avoid it.  The components of the HA does not apply to these requirements.  We tested yesterday HA, succsessfully and this how we came to be stuck with the Exchange vm on vmserver2 and it cannot migrate to vmserver1.

  I appreciate your time and consideration,
  Tim

  It seems that you have two different processor speeds. Try the VCA mode and also check the BIOS version you and make sure they match.

• Error MCE - purple screen of death - HP DL360 G6 ESX4.0

  We have a new operation HP DL360 G6 (ESX) 4.0 vsphere.  It is filled with two 5770 Intel Nehalem processors.

  Twice now that we have received control of Machine errors, with a purple screen of death: that is to say:

  9 August 02:36:02 testsys vmkernel: 10:16:49:10.774 cpu8:4767) MCE: 866: MCE on europe8 cpu8: status: Misc:0x5dd880400001100 Addr:0 x 0 0x88000040000200cf: Valid.Misc valid.

  and

  29 Jul 06:27:59 testsys vmkernel: 20:15:27:34.025 cpu10:4281) MCE: 866: MCE on europe8 cpu10: status: 0x8c0000400001009f Misc:0x5dd880400005840 Addr:0 x 578975940: Valid.Misc

  valid. Addr is valid.

  29 Jul 06:27:59 testsys vmkernel: 20:15:27:34.025 cpu9:4288) MCE: 866: MCE on europe8 cpu9: status: 0x8c0000400001009f Misc:0 x 0 x 0 Addr:0: Valid.Misc valid. Addr is valid.

  29 Jul 06:27:59 testsys vmkernel: 20:15:27:34.025 cpu8:4279) MCE: 866: MCE on europe8 cpu8: status: 0x8c0000400001009f Misc:0 x 0 x 0 Addr:0: Valid.Misc valid. Addr is valid.

  We do not have a support contract with HP, (warranty support Just). They asked to take it down and run full diagnostics on it (ugh) as well as to ensure that we have the current firmware (we were).  But why we have to run diag on the disks for this sort of thing escapes me.

  Well, the diagnoses are happily cranking away. I'm just happy that we had put this system into production yet.

  Issues related to the:

  Anyone else had problems with the errors of Machine control with new chips from Intel's Nehalem under ESX?

  Anyone know how I can map the number of CPUs in the vmkernel message to a physical processor? HP actually said that we should "change processors" to diagnose. In my mind, it's clearly a hardware problem and they should understand what cpu is themselves and replace.

  Obviously, we need some sort of a support contract, because guarantee support for this is a little lacking. It is our first server HP (experience with Sun). And so far, I'm not too happy.

  I guess it's off topic for Vmwre ESX, but if anyone has any suggestions as to the quantity, we have to pay to get a decent level of support, I would like to know.

  Errors that you see in the newspaper combined with the control of the machine strongly suggest bad memory.

  -Matt

  VCP, vExpert, Unix Geek

• VMware purple screen

  Hello

  I often have the problem with 5.5 ESXI. My ESXI host does not weakly. Can you help me please?

  

  Here are several ways to install the driver in your host application and my recommended method is to use Update Manager if you have many hosts: VMware KB: installing drivers on VMware ESXi 5.x and ESXi 6.0.x async

  And on the VMware tools, the recommendation is to always keep up to date, but don't know if your problem is related to VMware Tools... try first update the driver Emulex.

• Purple screen

  Suddenly during the production during the day, one of my hosts ESXi 5.5 crashes with a purple screen.

  The error is 14 exception.

  
  

  At the bottom of the screen, it says "partial discharge: not enough space.

  This suggests that it is impossible to make a Coredump on the disk.

  
  

  What can cause this problem? It is the third accident in 4 months.
  

  
  

  
  

  See picture attached for more details.
  

  VMware ESXi host 5.x undergoes a screen to diagnosis purple mentioning E1000PollRxRing and E1000DevRx (2059053)

  http://KB.VMware.com/kb/2059053

• A purple screen of death (.. .exception 14 to the world...) with Vsphere 5.5 and Windows 2012R2 Server (problem solved)

  Hello

  I think it is good to add here...

  I started now to migrate my server under Windows Server R2 2012. The virtual environment is vSphere 5.5 HP DL380G7 servers.

  Today, I have solved a hard crash of the host server after you have added a server Win2012R2. The symptoms are CMTF (purple screen of death) to the host (I was pleased that I have disabled the new customer HA; that would be a blow my other hosts).

  Basic message was "...". exception 14 worldwide xxxx... ».

  I solved it very simple by changing the E1000 to VMXNET3 virtual network card. For me, it looks like a bug to develop by VMware in the next versions. For now it works.

  I hope this information helps you!

  Good luck!

  See this article.

  VMware KB: ESXi 5.x host undergoes a purple diagnosis with errors E1000PollRxRing and E1000DevRx screen

  Frank

• Purple screen of death with ESXi 3.4 U4

  Hi all

  I lived I have a strange problem with esxi 3.5 U4. Yesterday morning I got the purple screen on one of my hosts esxi test, if anyone can give me any idea what this error means.

  on the host, it there was only one virtual machine running with ubuntu server on it. The thing I noticed is that my colleague, who install the ubuntu Server I forgot to install vmware tools. Can this be the cause of this error.

  After a reboot and the vmware tools install everything I work, but I don't know what was the problem in the first place, so I appreciate your responses.

  Kind regards

  Lyubo

  Hello

  Definitely check your hardware, here is a link to find some info on the purple screen and error codes:

  http://www.VI-Toolkit.com/wiki/index.php/Vmkerrcode

  --

  Wil

  _____________________________________________________

  Visit VMware developers at http://www.vi-toolkit.com wiki

• Purple screen on ESXi 5.5 for HP in preparing the AD for Exchange

  Hi,.
  
  we have a installed ESXi () ESXi 5.5 for HP - Image profile: HP-ESXi - 5.5.0 - iso - 5.72. 3) for both servers (DC and Exchange).

  
  

  Preparation of Active Directory for Exchange (). \setup/PrepareAD /IAcceptExchangeServerLicenseTerms /OrganizationName.: "Enter the name of Org Exchange"), we get a
  

  Purple screen (photo attached). And that already for the second time !
  

  No matter which solve this problem or knows how to solve this problem.

  Thanks in advance.

  Alexander

  

  Looks like some sort network problems concerning virtual vnic in the prompt that is the cause.  See the Article KB KB VMware: VMware ESXi host 5.x undergoes a screen to diagnosis purple mentioning E1000PollRxRing and E1000DevRx

  VFK

• LSI-9210-8i (LSI SAS 2008) written very unstable and purple screen

  Hello!

  I have a serious stability problem and I am not able to understand how to solve.

  I have an IBM ServerRaid M1015 (oem of a LSI-9220-8i version) I reflashed with the ISIS software (9210-8i IT mode, but see below for details).

  When I started with ESXi and create a virtual machine with a big virtual disk (90% of the physical disk), the creative process hangs after some time (about 10% for a vdisk 145GB on a 160 GB pdisk)

  and I get a lot of 'stuff' in the file vmkernel.log (see attachment logfiles). Finally, ESXi will be purple screen and die.

  I seem to be able to make the small diskaccesses with no problems.

  To test if it's a hardware problem, I have:

  • I did a new install of Debian - 6.0, and there everything works without problem.
  • I only did a new install of Solaris-11u1 no problem here too: the controller was FAST!
  • I tried to move the controller to another host (HP DL120 G6), same problem here.
  • I even tried to buy another controller (which worked perfectly with the included IBM software but after that I have reflashed with the LSI-9210-8i IT firmware, that he was not only the first)
  • I tried a cable cutter instead of HP backplane to be sure it wasn't the bottom of basket that gave me problems.
  • I tried to move the map to another location PCIe cable 8087 to the other port on the controller card.

  The system configuration:

  • VMware: ESXi - 5.1.0update1 (build 1065491)
  • Machine: HP ML150 G6 (12 GB of memory, BIOS: ø21) and HP DL120 G7
  • Controller: IBM M1015 reflashed to LSI-9210-8i (2108it.bin firmware Version: 16.00.00.00 release date: February 27, 13, BIOS-7, 31)
  • ESXi drivers:
    Before the update:

  # esxcfg-scsidevs - has | grep mpt

  vmhba0 mpt2sas link-n/a sas.500605b002aa7ea0 (0:5:0.0) LSI Logic / Symbios Logic LSI2008

  # vmkload_mod s mpt2sas | grep Version

  Version: Version 10.00.00.00.5vmw, version: 799733, Interface: built 9.2: 1 August 2012

  # vmkload_mod s mptspi | grep Version

  Version: Version 4.23.01.00 - 6vmw, version: 799733, Interface: built 9.2: 1 August 2012

  Update:

  # esxcli software update v vib - /tmp/tmp/scsi-mpt2sas-16.00.00.00.1vmw-1OEM.500.0.0.472560.x86_64.vib

  Result of the installation

  Message: The update completed successfully, but the system must be restarted for the changes to be effective.

  Restart required: true

  VIBs installed: LSI_bootbank_scsi - mpt2sas_16.00.00.00.1vmw - 1OEM.500.0.0.472560

  VIBs removed: VMware_bootbank_scsi - mpt2sas_10.00.00.00 - 5vmw.510.0.0.799733

  VIBs ignored:

  After update:

  # esxcfg-scsidevs - has | grep mpt

  vmhba0 mpt2sas link-n/a sas.500605b002aa7ea0 (0:5:0.0) LSI Logic / Symbios Logic LSI2008

  # vmkload_mod s mpt2sas | grep Version

  Version: Version 16.00.00.00.1vmw, Build: 472560, Interface: built 9.2: February 28, 2013

  # vmkload_mod s mptspi | grep Version

  Version: Version 4.23.01.00 - 6vmw, version: 799733, Interface: built 9.2: 1 August 2012

  I have attached the log files from the system. Is anyone able to point me in a direction for a fix? Or any who have used IBM M1015 (in mode IT) with VMware - 5.1

  This starts to become just a little frustrating! :-)

  I cannot conclude 100% but it seems to be a driver problem ESXi or the combination of firmware and driver.

  Best regards

  -Morten Hermansen, Fanitas Green

  Hello!

  It seems that VMware ESXi 5.5 have a conflict pilot with different controllers in the same machine at the same time.

  I have been using the LSI AND the controller on the motherboard for extra drive supported.

  When I only disks on the controller LSI wanished of problems!

  I have why it worked in the Debian and Solaris with disks on both controllers, but not in ESXi. I tried to level the firmware and drivers of LSI, but he will get unstable on me when using different types of controllers at the same time.

  Best regards

  -Morten Hermansen, Fanitas Green

• ESXi 4.0 Update 2 guests can present a purple screen after vCenter Server is upgraded to 5.0

  The KB article http://KB.VMware.com/selfservice/search.do?cmd=displayKC & docType = kc & externalId = 2007269 said that with the 4.1 update 2, you will discover a purple screen after the upgrade of the server vCenter.

  Does anyone know if all 4.1 < U3 are also affected?  What about 4.0?  I need to know if I should plan a lot of upgrades to the host before our upgrade to vCenter.

  Thank you!

  from my understanding, it's just bound to 4.0U2, however, you can provide feedback to the KB article.

• ESXi 3.5 purple screens / plant

  I have an esxi 3.5, that keeps "purple screening" / accidents. The server runs only one virtual machine and the 'collision model' is: server runs for a few days and then crashes

  The material is a HP proliant box.

  This has happened both 3.5 U2 and U3 3.5 (with all the latest patched/upgraded).

  Patterns of errors in the paper (attached) does not correspond to those indicated in KB: 1008130 (http://kb.vmware.com/selfservice/microsites/search.do?language=en_US & cmd = displayKC & externalId = 1008130( )

  Well, you might want to change the memory on the system. Or at least run Memtest. HP also has a bootable CD of diagnosis that you could run against the system.

• Authentication failure on the purple screen when trying to access MSN games

  I have seen similar questions in the forums, but can't see all the answers on what to do.

  When I click on my bookmark/link to the home page and you try to connect, I get a purple screen saying:

  You have reached this page due to errors in your authentication

  You can choose from the following sites in the area to continue

  • I don't know, or none of the above, (just exactly what this refers to?)
  • I was trying to buy a game
  • I tried to play a game at Zone.com
  • I tried to play a game in MSN Messenger

  None of the links work. From the home page, has managed to access a help screen - even if my username of games was not displayed.  Despite the removal of temporary files & cookies and make sure Active X, etc is enabled on Internet options, when I try and sign again, I will re-directed to the purple screen.

  In addition, I can not get access to my account, nor my badges - so I can't change anything, even if I wanted to. Everything that happens? Is there something in the Internet Options, which must be enabled (which I missed it). Someone at - it ideas on how to overcome this problem. I don't think it's because of the upgrade to Windows 7 from Vista, because I was able to play my usual game immediately: this problem started 3 days ago.

  Hi Janey,

  Were you able to navigate on this site before?

  You did any change of computer or internet explore?

  Have you changed your modem or router?

  You can follow the procedure as described below:

  Internet Explorer is slow? 5 things to try
  http://Windows.Microsoft.com/en-us/Windows/help/Internet-Explorer/slow-five-tips-to-boost-performance

  Security zones: adding or removing websites

  http://Windows.Microsoft.com/en-us/Windows7/security-zones-adding-or-removing-websites

  Note: Add all the sites on which you face the error

  If you are still having the same problem, you may need to contact your internet service provider to reset your internet settings.

  Kind regards

  Kiki