VMware purple screen
Hello
I often have the problem with 5.5 ESXI. My ESXI host does not weakly. Can you help me please?
Here are several ways to install the driver in your host application and my recommended method is to use Update Manager if you have many hosts: VMware KB: installing drivers on VMware ESXi 5.x and ESXi 6.0.x async
And on the VMware tools, the recommendation is to always keep up to date, but don't know if your problem is related to VMware Tools... try first update the driver Emulex.
Tags: VMware
Similar Questions
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Host VMware 5.5 - purple screen error
Hello.
Spent months last im getting a purple screen error I have attached it. I called dell since we have the guarantee of the server after I showed the them.the screenshot... they said his mistake of vmware. Please help me what error is.
Hello and welcome to the community:
The first line megasas_reset_fusion indicates there is a problem with the driver megasas
Looks like on there is a known issue with the MegaSAS driver and they recommend you upgrade the version of the driver at: 6.506.51.00.1vmw and later
Suhas
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Suddenly during the production during the day, one of my hosts ESXi 5.5 crashes with a purple screen.
The error is 14 exception.
At the bottom of the screen, it says "partial discharge: not enough space.
This suggests that it is impossible to make a Coredump on the disk.
What can cause this problem? It is the third accident in 4 months.
See picture attached for more details.
VMware ESXi host 5.x undergoes a screen to diagnosis purple mentioning E1000PollRxRing and E1000DevRx (2059053)
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Purple screen on ESXi 5.5 for HP in preparing the AD for Exchange
Hi,.
we have a installed ESXi () ESXi 5.5 for HP - Image profile: HP-ESXi - 5.5.0 - iso - 5.72. 3) for both servers (DC and Exchange).Preparation of Active Directory for Exchange (). \setup/PrepareAD /IAcceptExchangeServerLicenseTerms /OrganizationName.: "Enter the name of Org Exchange"), we get a
Purple screen (photo attached). And that already for the second time !
No matter which solve this problem or knows how to solve this problem.
Thanks in advance.
Alexander
Looks like some sort network problems concerning virtual vnic in the prompt that is the cause. See the Article KB KB VMware: VMware ESXi host 5.x undergoes a screen to diagnosis purple mentioning E1000PollRxRing and E1000DevRx
VFK
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Purple screen on HOST with Esxi 5.5
Good afternoon
I'm upgrading from 5.1 to 5.5 esxi servers.
I've updated 5 servers without problems but the sixth, I had a problem.
This morning when I've updated a host everything worked fine. Suddenly, an hour later, host was unreachable and when I checked in the server room
I got a purple screen. I manually restarted the host, and everything seems to work.
In my research, one user has this kind of problem, and it's cyclical. I'm doing research in this type of case a way to fix this bug.
I took a quick glance at 2 positions:
VMware KB: ESXi hosts with larger workloads can generate partial core dumps
VMware communities: All content-all communities
Is that someone already had this kind of screen? Understand what the purple screen?
Kind regards
Definitely check your versions of firmware on your server, BIOS, NETWORK card, card Raid array. What type of server is it?
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Hello
I think it is good to add here...
I started now to migrate my server under Windows Server R2 2012. The virtual environment is vSphere 5.5 HP DL380G7 servers.
Today, I have solved a hard crash of the host server after you have added a server Win2012R2. The symptoms are CMTF (purple screen of death) to the host (I was pleased that I have disabled the new customer HA; that would be a blow my other hosts).
Basic message was "...". exception 14 worldwide xxxx... ».
I solved it very simple by changing the E1000 to VMXNET3 virtual network card. For me, it looks like a bug to develop by VMware in the next versions. For now it works.
I hope this information helps you!
Good luck!
See this article.
Frank
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LSI-9210-8i (LSI SAS 2008) written very unstable and purple screen
Hello!
I have a serious stability problem and I am not able to understand how to solve.
I have an IBM ServerRaid M1015 (oem of a LSI-9220-8i version) I reflashed with the ISIS software (9210-8i IT mode, but see below for details).
When I started with ESXi and create a virtual machine with a big virtual disk (90% of the physical disk), the creative process hangs after some time (about 10% for a vdisk 145GB on a 160 GB pdisk)
and I get a lot of 'stuff' in the file vmkernel.log (see attachment logfiles). Finally, ESXi will be purple screen and die.
I seem to be able to make the small diskaccesses with no problems.
To test if it's a hardware problem, I have:
- I did a new install of Debian - 6.0, and there everything works without problem.
- I only did a new install of Solaris-11u1 no problem here too: the controller was FAST!
- I tried to move the controller to another host (HP DL120 G6), same problem here.
- I even tried to buy another controller (which worked perfectly with the included IBM software but after that I have reflashed with the LSI-9210-8i IT firmware, that he was not only the first)
- I tried a cable cutter instead of HP backplane to be sure it wasn't the bottom of basket that gave me problems.
- I tried to move the map to another location PCIe cable 8087 to the other port on the controller card.
The system configuration:
- VMware: ESXi - 5.1.0update1 (build 1065491)
- Machine: HP ML150 G6 (12 GB of memory, BIOS: ø21) and HP DL120 G7
- Controller: IBM M1015 reflashed to LSI-9210-8i (2108it.bin firmware Version: 16.00.00.00 release date: February 27, 13, BIOS-7, 31)
- ESXi drivers:
Before the update:
# esxcfg-scsidevs - has | grep mpt
vmhba0 mpt2sas link-n/a sas.500605b002aa7ea0 (0:5:0.0) LSI Logic / Symbios Logic LSI2008
# vmkload_mod s mpt2sas | grep Version
Version: Version 10.00.00.00.5vmw, version: 799733, Interface: built 9.2: 1 August 2012
# vmkload_mod s mptspi | grep Version
Version: Version 4.23.01.00 - 6vmw, version: 799733, Interface: built 9.2: 1 August 2012
Update:
# esxcli software update v vib - /tmp/tmp/scsi-mpt2sas-16.00.00.00.1vmw-1OEM.500.0.0.472560.x86_64.vib
Result of the installation
Message: The update completed successfully, but the system must be restarted for the changes to be effective.
Restart required: true
VIBs installed: LSI_bootbank_scsi - mpt2sas_16.00.00.00.1vmw - 1OEM.500.0.0.472560
VIBs removed: VMware_bootbank_scsi - mpt2sas_10.00.00.00 - 5vmw.510.0.0.799733
VIBs ignored:
After update:
# esxcfg-scsidevs - has | grep mpt
vmhba0 mpt2sas link-n/a sas.500605b002aa7ea0 (0:5:0.0) LSI Logic / Symbios Logic LSI2008
# vmkload_mod s mpt2sas | grep Version
Version: Version 16.00.00.00.1vmw, Build: 472560, Interface: built 9.2: February 28, 2013
# vmkload_mod s mptspi | grep Version
Version: Version 4.23.01.00 - 6vmw, version: 799733, Interface: built 9.2: 1 August 2012
I have attached the log files from the system. Is anyone able to point me in a direction for a fix? Or any who have used IBM M1015 (in mode IT) with VMware - 5.1
This starts to become just a little frustrating! :-)
I cannot conclude 100% but it seems to be a driver problem ESXi or the combination of firmware and driver.
Best regards
-Morten Hermansen, Fanitas Green
Hello!
It seems that VMware ESXi 5.5 have a conflict pilot with different controllers in the same machine at the same time.
I have been using the LSI AND the controller on the motherboard for extra drive supported.
When I only disks on the controller LSI wanished of problems!
I have why it worked in the Debian and Solaris with disks on both controllers, but not in ESXi. I tried to level the firmware and drivers of LSI, but he will get unstable on me when using different types of controllers at the same time.
Best regards
-Morten Hermansen, Fanitas Green
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Purple screen any attempt to install ESXi 5.0
"I'm trying to install ESXi 5.0, but don't have purple screen 'any place on the disk for the dump data' Debugger waiting (World 2048) no port for the remote debugger ' I think I know what it means and have attempted to examine Global Knowledge for the history or recommendations.
Thanks in advance for your answer
Colombia-British
It seems that you might have the same problem, as described in this thread - http://communities.vmware.com/message/2200195#2200195.
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ESXI 5.1.0 purple screen with openwrt
Hello
Very annoying problem. I run an instance openwrt and after a few reboots of the ESXI 5.1.0 shows purple core dump on the console screen.
I have a G7 HP Proliant DL 360 with the latest firmware update from HP. Also installed the latest drivers from HP. It must be fully supported
but no cigar. I have not encountered this problem with ESXI 5.0.0. Anyway around this problem? What type of logging you need me to look at
in this?
Best regards K Bryan
Well... Normally, this isn't for your build... But the purple screen you have looks remarkably similar to this:
Your ESXi comes it up/stay up at all or is this completely down? ... If you have access, you could test with this setting... But as I said, normally if your version is higher than that it should be resolved.
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Is it possible to simulate the purple screen of death? If so, how?
Thank you.
If it's for ESXi, you can do it using vsish - http://www.ntpro.nl/blog/archives/1388-Lets-create-some-Kernel-Panic-using-vsish.html
If you are looking for classic ESX, you can do it with vsish, but you will need to get a package of VMware debugging, because vsish is not available on ESX classic by default.
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The KB article http://KB.VMware.com/selfservice/search.do?cmd=displayKC & docType = kc & externalId = 2007269 said that with the 4.1 update 2, you will discover a purple screen after the upgrade of the server vCenter.
Does anyone know if all 4.1 < U3 are also affected? What about 4.0? I need to know if I should plan a lot of upgrades to the host before our upgrade to vCenter.
Thank you!
from my understanding, it's just bound to 4.0U2, however, you can provide feedback to the KB article.
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Hi everyone, this is my first purple screen I extracted the log file and the tail, which is mentioned below. I think it is a mistake to CPU and hoping it's off but any advice would be appreciated. Thanks in advance
[(31; 1 m 12: 18:19:50.578 cpu0:1081)] ALERT: MCE: 578: Machine Check Exception [0 m
[(31; 1 m 12: 18:19:50.578 cpu1:1218)] ALERT: MCE: 578: Machine Check Exception [0 m
[(31; 1 m 12: 18:19:50.578 cpu0:1081)] ALERT: MCE: 169: Machine Check Exception: General 0000000000000005 [0 m
[(31; 1 m 12: 18:19:50.578 cpu1:1218)] ALERT: MCE: 169: Machine Check Exception: 0000000000000004 general status [0 m
[(31; 1 m 12: 18:19:50.578 cpu0:1081)] ALERT: MCE: 193: Machine Check Exception: 0, status b200004010000400 Bank [0 m
[(31; 1 m 12: 18:19:50.578 cpu1:1218)] ALERT: MCE: 193: Machine Check Exception: 0, status b200004010000400 Bank [0 m
Panic of an another CPU (World 1218): ip = 0x625ec4
Machine Check Exception: Unable to continue
12:18:19:50.578 cpu1:1218) Backtrace current CPU # 1, worldID = 1218, ebp = 0x3d0becc
12:18:19:50.578 cpu0:1081) Backtrace current CPU # 0, worldID = 1081, ebp = 0x3ae7c38
12:18:19:50.579 cpu1:1218) 0x3d0becc: [0x625ec4] panic + 0 x 17 battery: 0 x 845350, 0x3d0bee8, 0x3d0bef4, 0x6667d8, 0 x 845350
12:18:19:50.579 cpu0:1081) 0x3ae7c38: [0x625ec4] panic + 0 x 17 battery: 0 x 845350, 0x3ae7c54, 0x3ae7c60, 0x6667d8, 0 x 845350
12:18:19:50.579 cpu1:1218) 0x3d0bedc: [0x625ec4] panic + 0 x 17 battery: 0x0, 0x0, 0 x 845350, 0 x 98, 0x3d0bf8c
12:18:19:50.579 cpu0:1081) 0x3ae7c48: [0x625ec4] panic + 0 x 17 battery: 0x0, 0x0, 0 x 634134, 0 x 845350, 0x3ae7c70
12:18:19:50.579 cpu1:1218) 0x3d0bef4: [0x6667d8] MCE_HandleException + 0x6b battery: 0x3d0bf60, 0 0, 0 0, 0 0 x x x 0 x 0
12:18:19:50.579 cpu0:1081) 0x3ae7c60: [0x6667d8] MCE_HandleException + 0x6b battery: 0x3ae7ca8, 0x3ae7d20, 0x3ae7ca8, 0x692c8c, 0x0
12:18:19:50.579 cpu1:1218) 0x3d0bf8c: [0x620a77] IDT_VMMIntOrMCE + 0x7e stack: 0x2d, 0x2f40, 0x87ffc0, 0 x 2000000, 0 800
12:18:19:50.579 cpu0:1081) 0x3ae7c70: [0x62093d] Int18_MachineCheck + 0x4c stack: 0x3ae7ca8, 0 x 4041, 0 x 4041, 0x14e0000, 0x14e4041
12:18:19:50.579 cpu1:1218) 0x3d0bfe0: [0 x 622495] VMKCall + 0x12c stack: 0x2d, 0x2f40, 0 x 2000000, 0 0, 0 x 1046
12:18:19:50.579 cpu0:1081) 0x3ae7d20: [0x692c8c] CommonTrap + 0xb stack: 0 x 0x3ae7e90, 0 x 240056, 0x14ea808, 0x0, 0
12:18:19:50.579 cpu0:1081) 0x3ae7ecc: [0x7615e4] CpuSchedDispatch + 0 x 487 battery: 0x238f3e0, 0x14ea808, 0x14566c0, 0x285f8dc, 0x0
12:18:19:50.579 cpu0:1081) 0x3ae7f38: [0x763eaa] CpuSchedDoWaitDirectedYield + 0 x 351 battery: 0xffffffff, 0 0, 0 0, 0 0 x x x 0 x 0
12:18:19:50.579 cpu0:1081) 0x3ae7f8c: [0x76445c] CpuSched_VcpuHalt + 0x13b of the battery: 0 x 81000000, 0x2f54, 0x87ffc0, 0 x 7, 0 800
12:18:19:50.579 cpu0:1081) 0x3ae7fe0: [0 x 622495] VMKCall + battery 0x12c: 1246 0 x, 0 x 81000000, 0 x 7, 0x0, 0x2f54
[45 m [33; ESX 1mVMware Server [0 m]]
Machine Check Exception: Unable to continue
Frame = 0x3ae7adc ip = 0x625ec4 cr2 cr3 cr4 = 0 x 669 0x43e34000 = 0x8003f03a =
are is 0xffffffff ds is 0xffffffff fs = 0xffffffff gs = 0xffffffff
EAX = 0xffffffff = 0xffffffff = 0xffffffff edx ecx ebx = 0xffffffff
= 0x3ae7c38 = 0xffffffff edi esi EBP = 0xffffffff err =-1 eflags = 0xffffffff
* 0:1081 / vmm0:vTNT 1:1218 / vmm0:SS
@BlueScreen: machine Check Exception: unable to continue
0x3ae7c38: [0x625ec4] panic + 0 x 17 battery: 0 x 845350, 0x3ae7c54, 0x3ae7c60
0x3ae7c48: [0x625ec4] panic + 0 x 17 battery: 0 x 845350, 0 x 0 0 x 0
0x3ae7c60: [0x6667d8] MCE_HandleException + 0x6b battery: 0x3ae7ca8, 0x0, 0x3ae7d20
0x3ae7c70: [0x62093d] Int18_MachineCheck + 0x4c stack: 0x3ae7ca8, 0 x 4041, 0 x 4041
0x3ae7d20: [0x692c8c] CommonTrap + 0xb stack: 0x14ea808, 0x0, 0x3ae7e90
0x3ae7ecc: [0x7615e4] CpuSchedDispatch + 0 x 487 battery: 0x238f3e0, 0x14ea808, 0x14566c0
0x3ae7f38: [0x763eaa] CpuSchedDoWaitDirectedYield + 0 x 351 battery: 0xffffffff, 0 x 0 0 x 0
0x3ae7f8c: [0x76445c] CpuSched_VcpuHalt + 0x13b of the battery: 0 x 7, 0 81000000, 0x2f54
0x3ae7fe0: [0 x 622495] VMKCall + 0x12c stack: 0x7, 0x2f54, 0 x 81000000
VMK availability: 12:18:19:50.581 TSC: 2053301220829614
12:18:19:50.578 cpu1:1218) MCE: 169: Machine Check Exception: 0000000000000004 status general
12:18:19:50.578 cpu0:1081) MCE: 193: Machine Check Exception: Bank 0, status b200004010000400
12:18:19:50.578 cpu1:1218) MCE: 193: Machine Check Exception: Bank 0, status b200004010000400
Coredump on the disk to boot coredump disc Dumping using the slot 1 of 1... using the slot 1 of 1... Journal
A link that might be useful:
http://KB.VMware.com/selfservice/viewContent.do?externalId=1005184&sliceId=1
http://KB.VMware.com/selfservice/viewContent.do?externalId=1006794&sliceId=1
André
* If you found this device or any other answer useful please consider awarding points for correct or helpful answers
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Purple screen of death with ESXi 3.4 U4
Hi all
I lived I have a strange problem with esxi 3.5 U4. Yesterday morning I got the purple screen on one of my hosts esxi test, if anyone can give me any idea what this error means.
on the host, it there was only one virtual machine running with ubuntu server on it. The thing I noticed is that my colleague, who install the ubuntu Server I forgot to install vmware tools. Can this be the cause of this error.
After a reboot and the vmware tools install everything I work, but I don't know what was the problem in the first place, so I appreciate your responses.
Kind regards
Lyubo
Hello
Definitely check your hardware, here is a link to find some info on the purple screen and error codes:
http://www.VI-Toolkit.com/wiki/index.php/Vmkerrcode
--
Wil
_____________________________________________________
Visit VMware developers at http://www.vi-toolkit.com wiki
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ESXi 3.5 purple screens / plant
I have an esxi 3.5, that keeps "purple screening" / accidents. The server runs only one virtual machine and the 'collision model' is: server runs for a few days and then crashes
The material is a HP proliant box.
This has happened both 3.5 U2 and U3 3.5 (with all the latest patched/upgraded).
Patterns of errors in the paper (attached) does not correspond to those indicated in KB: 1008130 (http://kb.vmware.com/selfservice/microsites/search.do?language=en_US & cmd = displayKC & externalId = 1008130( )
Well, you might want to change the memory on the system. Or at least run Memtest. HP also has a bootable CD of diagnosis that you could run against the system.
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Authentication failure on the purple screen when trying to access MSN games
I have seen similar questions in the forums, but can't see all the answers on what to do.
When I click on my bookmark/link to the home page and you try to connect, I get a purple screen saying:
You have reached this page due to errors in your authentication
You can choose from the following sites in the area to continue
- I don't know, or none of the above, (just exactly what this refers to?)
- I was trying to buy a game
- I tried to play a game at Zone.com
- I tried to play a game in MSN Messenger
None of the links work. From the home page, has managed to access a help screen - even if my username of games was not displayed. Despite the removal of temporary files & cookies and make sure Active X, etc is enabled on Internet options, when I try and sign again, I will re-directed to the purple screen.
In addition, I can not get access to my account, nor my badges - so I can't change anything, even if I wanted to. Everything that happens? Is there something in the Internet Options, which must be enabled (which I missed it). Someone at - it ideas on how to overcome this problem. I don't think it's because of the upgrade to Windows 7 from Vista, because I was able to play my usual game immediately: this problem started 3 days ago.
Hi Janey,
Were you able to navigate on this site before?
You did any change of computer or internet explore?
Have you changed your modem or router?
You can follow the procedure as described below:
Internet Explorer is slow? 5 things to try
http://Windows.Microsoft.com/en-us/Windows/help/Internet-Explorer/slow-five-tips-to-boost-performanceSecurity zones: adding or removing websites
http://Windows.Microsoft.com/en-us/Windows7/security-zones-adding-or-removing-websites
Note: Add all the sites on which you face the error
If you are still having the same problem, you may need to contact your internet service provider to reset your internet settings.
Kind regards
Kiki
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