How is - a defeat the resistance "the center of solutions" lift?

I bought my computer with Windows 7 loaded.  At the same time, I purchsed a Photosmart Premium C310a printer and have been using them on a wireless network.  Everything was wonderful, everything works so far!  For some reason, my Solution Center will not come to the top and I have a problem of bizaar signature.  When I approach my pc for the first time, to sit down and enter my user name and password, the PC always telling me I entered the information too often and no matter what I do (YES, EVEN entering the IMAGE PERFECTLY) entry is decllned with an error message.  Help, please.

Hey watch this:

http://h30434.www3.HP.com/T5/printer-all-in-one-install-and/SolutionCenter-MSI-popup-at-HP-Solution-Center-startup/TD-p/608

Tags: Windows

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