How Smartphones blackBerry Messenger installation BB model 8820

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• BlackBerry Smartphones Blackberry Messenger works do not!

  My blackberry Messenger is not working...

  I have the bold 9780. Today it stopped working... Ive talked to my provider and they say all right, my signal is fine... I can send and receive texts and people receive them but if I send a message from bb, so that it has a check mark next to it but not delivered... D still I will not receive messages from bb for 3/4 a bit and then come at once but mine don't always delivered.

  My bb Messenger is up-to-date and therefore my system that I've updated all day

  Help, please

  Thank you

  Hello and welcome to the community!

  I suggest the following, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message to your BB to come...) Please wait for this before moving on to the next step):

  (1) registry HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network

  (2) Service reference books

  • KB02830 Send the directories for the BlackBerry Internet Service

  (3) restart to take batt

  • Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you! If not, then you must go back and see your provider... they are 100% responsible for the delivery of all services and support for you and you are now paying them for a service they are not a. If they can't fix it, they have the ability to climb it in RIM... you have no free path to obtain support from RIM otherwise than by escalation of your provider. It is a pity they you already brushed off like this, you may have to insist a little with them. You pay their money... they need to offer a service to you.

  Good luck!

• BlackBerry Smartphones Blackberry Messenger 5.0

  I downloaded the 5.0 blackberry messenger and I think it crashed my messenger, I can't select the blackberry messenger icon at all, it does not. You guys could tell me what to do please, or how to remove the new version?

  What model of BlackBerry you have, and what OS version is on the device?

  Look at the Options > about, third line down, starting with a 'v.4.xxx '.

  First of all, to do this:

  With the BlackBerry device powered time, remove battery for a few seconds and then reinsert the battery to restart.

  Then try again.

  Finally, what the feedback and ideas section of the Forum, your question does not apply. We will have this thread moved the appropriate section of the BlackBerry software.

• BlackBerry Smartphones Blackberry Messenger "More information" is wrong - I can't fix

  When I opened first Blackberry Messenger, he asked me to associate a contact with my identity.

  It was my first night with the touch keyboard and I accidentally chose the wrong contact in my list.

  Now when I look at my profile for Contact and seek 'View My additional Info', it has the information to the wrong contact.

  I tried to use the 'remove link to Blackberry Contact' window 'View info', but even when I type 'Yes' to the warning the wrong information still remains.

  How can I change the information for the correct contact? or how to reset everything? or how to change the existing information?

  UPDATE, the issue seems to have resolved itself... Don't know if it was when I updated the BBM survey software or when I reset the device by removing the battery...?

• BlackBerry Smartphones Blackberry messenger doesn't open

  Whenever I have click on or tap the messenger on my torch, nothing happens. I tried to remove and reinstall the application but no joy :-(

  All ideas welcome!

  Did you ALREADY used BlackBerry Messenger in the past?

  I would say this:, perform a full backup of your BlackBerry using desktop on the PC Manager.

  Now, even if you have removed and reinstalled it, let's do it "my way."

  Then, go to Options > device > application management and scroll down to the email application and click it, just highlight it. Click Menu > delete and remove the application.

  Now, do a restart: with the BlackBerry device powered on, remove the battery a few seconds and then reinsert the battery to restart.

  Finally, use your BlackBerry browser to go to http://blackberry.com/blackberrymessenger and download/install again the Messenger application.

  After installation and reboot if necessary, check your instant messaging, or downloads of the application folder.

  If please try this way and let me know.

• BlackBerry Smartphones BlackBerry Messenger 7 "combining BBM with your BlackBerry ID"

  Just the blackberry bold 9900. Installed BBM, I did the things that he said, that he said 'Associant BBM with your BlackBerry ID' and it has been there for a few hours... everyone that I spoke to said that worked them well. What is the problem with mine? I did a battery several times pull! Anything that can fix this problem?

  Hi jcherry2723

  Welcome to the Forums of the BlackBerry Support

  In order to use BBM on our device we need BlackBerry data Plan / BIS on our behalf of our carrier or Mobile service provider, if you don't have that then activate BIS on your account it will correct the problem you are currently experiencing with BBM.

  But if you already have BIS then first try to do these steps on any wifi network. If the problem persists, then try these steps and see if that helps:

  1. first uninstall BlackBerry Messenger options > device > Application Management > delete BlackBerry Messenger from this list. Then restart your device by removing the battery while your device is turned on.

  2. Since a computer reset your BlackBerry ID password

  KB26361 : How to change or reset a BlackBerry ID password 

  3 restart your device again and you connect with your new BlackBerry ID password on your device.

  4. Finally of your BlackBerry browsing browse or click here www.blackberry.com/bbm to download the latest version of BBM available for your device. After restarting, your BlackBerry ID can successfully associated with BBM.

• Disorder of blackBerry Smartphones Blackberry Messenger. .

  I can't add friends with the Messenger. I was able to receive an email from someone who asks me but I am able to take no other. The e-mail reads. .

  Sarah would like to add you to their list of contacts of BlackBerry Messenger.

  If you don't currently have the app on your device, please visit www.BlackBerry.com/messenger to learn more about this service.

  Once you have installed BlackBerry Messenger, send this message to accept this request.

  -------o-------
  80:AQEBAAEBBAACwFLEEgAACAEAAwAVAAQCRQwh2SGGn2FPBopJP / tpx9f8Zp0BAAUuAQAGLgEABy4AAFA =

  Sent from my BlackBerry® wireless device

  When I followed the link and try to download what I think that I might need, I said that I do not meet the requirements of the system.

  Also, when I ask my friend, they are able to get a message in their application saying that I want to add as a friend, but after that they accept that we are with each other in the waiting area and I get another e-mail that says:

  <$RemoveOnDelivery,SuppressSaveInSentItems>BLACKBERRYMESSENGERINVITESTAGE2

  -------o-------
  200:AQEBAAECBAACrO9wEgAACAEAAwAVAAQCQ7N9r2TCgrnKTWzGt7229zTJ7C8UAAVknZKmAs3KpM5BCLp0EqQHSJwgLBQABq5bX4yE8GChLmdeBJQqI7a7BEkZNAAHZZ2SpubybBlX5T7KRJUi0NE7SM+e6gVOFlk4Ink4SGyPPuYJV7j82IBdZ24UyxZrgzITAgAAUA==

  Sent from my BlackBerry® wireless device

  Someone has ideas of how solve this problem?

  each blackberry has a unique PIN CODE... This is the identifier of the device... If you are on a data plan, you can send messeges BB to BB pin directly

  Just BB Messenger allows you to do this in an e-mail format.

  I never add by e-mail... always by PIN

  Make sure that you mark as resolved cases

• Blackberry Smartphones blackBerry Messenger will not work

  I just bought 2 new BlackBerry 8330 and only work with blackberry messenger (mine). One is with my wife keeps saying to download messenger. When I try it tells me "Sorry." your motto does not meet the system requirements that are needed to support blackberry messenger versions 4.0 and 4.1

  First of all, how can one of the new phones to qualify and the other dosent. And how to make it qualify? It is said that no upgrade is available for this purpose, when I tried.

  Thanks for any help available, Chris

  I thought about it. Hotmail would not work with the bbm, I created an account by alltel. BB and now it works fine.

  Just took some of play.

  Thanks for the tips, I'll be back if more questions come.

• Support for blackBerry Smartphones Blackberry Messenger

  The problem started when my Blackberry Messenger would freeze my phone, sometimes for up to 30 minutes, when I tried to open an existing conversation on this subject. Because he do not improve after some time, I decided to remove the app from my phone, and then try to reinstall. I don't know how to reinstall. It is incredibly difficult to learn, so now I'm here. I was on a site of Blackberry (http://na.blackberry.com/eng/devices/features/im/blackberry_messenger.jsp) where you are apparently able to download Blackberry Messenger, but that didn't work either. The site tells me to go their my phone, so I do, and then there is a big grey box that says "Download", when I click it, it says "sorry, your device does not meet the system requirements that are needed to support Blackberry Messenger for Software Versions 4.0 and 4.1".» I read somewhere that I need to use the Blackberry Desktop Manager to reinstall, I opened this program but have not found anything involving reinstalling the Messenger on my phone. I'm getting a little bored with it. Is there a site I can go to download an older version? How can I reinstall it? How? Its a Blackberry 8220 Flip if it matters. I'd appreciate the help. Thank you.

  Hello and welcome to the Forums of Support BlackBerry.com.

  You have your OS 8200 loaded on your PC? You will need to do this first. Find on your carrier's Web site. Looking for one that fits your device Options > about, third line down from 4. XXXX

  THEN open Desktop Manager > process Loader. Search the BlackBerry Messenger list and check the box to load.

  Follow the prompts to complete.

  You have a 8220 and 8230?

  Here's the latest files from the operating system for these devices...

  http://www.BlackBerryForums.com/General-8200-Series-discussion-kickstart/

• BlackBerry Smartphones Blackberry Messenger 5.01.41 help

  Hi guys. I am new to the forum and I'll try to do this quickly. Since I installed the new BBM on my 9700 AT & T, it has a problem giving me my BBM. Sometimes it will not even make a sound alert, change the LED color or allow me to see the new message received unless I can get a glimpse into all my messages (e-mail, text SMS, MMS messages, etc.). Here is an example. I receive an alert by a BBM contact. I can see or see what they typed to me in all my messages, but once I try to view it by clicking on it, it won't be there. It will show only what I typed. So from there, I'll go into options in Blackberry Messenger and change any setting here that forces me to close by saving the new setting. Then when I go back to the message that I can't see, it will be displayed. I constantly have to do this just to show messages in my BBM contacts. Is there a setting that I've screwed up or y at - it something wrong with my Blackberry? I had to downgrade BBM was last updated and I don't want to do that, even when I don't have to. Should I have the new 6.0 OS for BBM to finally work for me? I have no idea, but it continues to be, more I plan to jump to an iphone. Thanks in advance for help and answers.

  Hello

  In this case, I recommend the BlackBerry smartphone and all 3rd party applications of wiping. To do this, we would need to back up the BlackBerry smartphone. Please open the BlackBerry Desktop Manager and connect your BlackBerry smartphone. Click the backup and restore button, and select Save. Note the location where the backup is saved will allow us to access later to restore the BlackBerry smart phone.

  Once saved, please follow the link below to do a wipe of your BlackBerry smartphone security.

  Link: http://www.blackberry.com/btsc/KB14058

  Test the BlackBerry smart phone and do a selective restore as described below.

  Link: http://www.blackberry.com/btsc/KB10339

  Thank you

• BlackBerry Smartphones Blackberry Messenger Update

  Since the upgrade to 5.0.1.41, I am unable to play any music on my phones helP!

  OK, I'm waiting for an update on your part.

  I'm 90% certain that upgrading your BBMessenger wouldn't affect this, but I've seen weirder things happen.

  Therefore, if the reset, as I mentioned, does not receive your music playback, to do this:

  Use your BlackBerry Messenger feature to back up your contacts, you have now and also do a full backup using the Desktop Manager.

  Then, go to Options > Applications and scroll the Messenger app and do not click it, just highlight it. Click Menu > delete and remove the application.

  Now, do a restart: with the BlackBerry device powered on, remove the battery a few seconds and then reinsert the battery to restart.

  Finally, use your BlackBerry browser to go to http://blackberry.com/blackberrymessenger and download/install again the Messenger application.

  After installation and reboot if necessary, check your instant messaging, or downloads of the application folder.

  You can restore your contacts from the application of v.5 BBM or from Office Manager > Backup/Restore > advanced.

• Blackberry Smartphones blackBerry Messenger

  Hello, when I update my blackberry bold 9700 my blackberry messenger its no longer works and I got the message every time

  a temporary server of BBM has occurred

  I tried several times to update but its not working,

  Hey rouiha,

  Welcome to the community of BlackBerry Support Forums.

  Thanks for the question.

  Do you have a BlackBerry data plan with your network service provider?  Also are you connected to a Wi - Fi network?  Can send me a private message with your PIN so I can study?

  Thank you.

• Question of blackBerry Smartphones blackberry messenger

  It is perhaps a silly question, but do you need to have signed up for the option of monthly data transfer with your service provider in order to use blackberry messenger?

  Hello, the issue is not stupid, and Yes you do I need a plan

• BlackBerry Smartphones Blackberry Messenger icon disappeared

  Initially, I had problems with the Messenger - when receiving or sending messages, the phone would freeze completely for awhile before I could see the message. I tried to upgrade the Messenger himself, but the download failed.

  I have connected to the Desktop Manager and tried to update the software to the place where http://na.blackberry.com/eng/services/devices. But after restarting the computer and the phone, the Desktop Manager has reported there is no software update. When I did a reboot with the phone, the messenger icon has disappeared, replaced by a "Blackberry Messenger Update" which ended only with the failure of a transfer, but a page still appeared saying "Download Complete."

  The Messenger does not appear in a folder is not hidden and does not appear by pressing and holding the menu button. It is still listed under Options > Applications > Core like Blackberry Messenger 5.0.0 but with a calendar instead of the BBM icon icon. It cannot be deleted or moved away.

  When it is connected to the Desktop Manager again and under the Application Loader, the Messenger is not at all.

  Is it possible to reinstall Blackberry Messenger, preferably with the PC?

  Use a Bold 9700, btw.

  If it is listed in the applications list go ahead and delete it.  Then remove the battery to reboot the device.  Then use your browser of the device, go to www.blackberry.com/messenger and download the application again.

• BlackBerry Smartphones Blackberry Messenger license agreement

  Can someone help me please.  BlackBerry Messenger keeps asking for Keycode before it will allow me to accept the license, what is all that?  And now I can't get into BBMessenger, aboslutely uselss. Please help me...

  I don't know where you got your BBMessenger version, but if she asks a keycode, then this is a beta version, and unless you are a member of BlackBerry BetaZone, you won't be keycode.

  Then, install the official version of BBM... Use your BlackBerry browser to go to www.blackberry.com/messenger and install from there.