How to activate the codec IR sensors and the camera?

I saw an old Discussion on this topic, but when we have enabled settings appropriate xConfig on 'On' we can still

You seem to activate the codec C40 IR detector and camera HD Precision sensor at the same time.

We use this:

xConfiguration cameras camera right 1: on

and this:

xConfiguration SystemUnit exact Mode: on

Don't know why, but when we toggle the setting of the unit to 'On' the IR codec is no longer enabled.

Any ideas?

Thank you!

DB

Hello Don-

I just tested with on of our C40s, and it worked.  Are the commands that you posted the exact commands you use?  Delete 'Mode' of the SystemUnit IrSensor command, because it is not part of this order and would throw an error when you try to use it with her.

xConfiguration SystemUnit IrSensor:

Tags: Cisco Support

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