How to fix a 'low level exception occurred in adobe player?

Timeline now not reading images and prevent me from working.

IM using an iMac, OSX Version 10.8.5. 3.2 GHz Intel core i5 processor. 32 GB OF RAM.

All updates for first pro have been made and still the problem.

Any help would be greatly appreciated.

Thank you.

Hi DavidRanson01,

Welcome to the forums.

Please try to clean the cache files of media manually from the location below. Reboot the machine and then re-launch your project to verify whether or not it solves the problem.

/ Users/username/Library/application support/adobe/common

Kind regards

Vinay

Tags: Premiere

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