How to remove an update that will not download
Every night my computer tries to download KB3097966 and fails. I discovered that the error code 80070490 is involved. Can someone advise please how can I fix this or how to remove this download from my system
Hi Bruce,.
Thanks for posting your query on the Microsoft Community.
According to the description you posted in your message seems that you can not install updates, this problem may occur if one or more of the following conditions are met:
- The Windows Update database is damaged.
- Antivirus software is configured to scan the folder % Windir%\SoftwareDistribution.
- Service (BITS) Background Intelligent Transfer Service does not receive a content link header.
- A required system file is incorrectly registered.
If it helps, try the methods and check them off below.
Method 1
I suggest to run the troubleshooter and see if that helps.
Open the Windows Update troubleshooting tool
http://Windows.Microsoft.com/en-in/Windows7/open-the-Windows-Update-Troubleshooter
Method 2
Step 1
If the problem persists I suggest to reset the Windows Update components and for this, try to run the fixit described in the following article. If you already tried the fixit even before that I ask of you rerun the fixit.
How to reset the Windows Update components?
http://support.Microsoft.com/kb/971058/en-us#LetMeFixItMyselfAlways
Step 2
Try to follow the steps in the Microsoft Article and check if it helps.
Problems with installing updates
http://Windows.Microsoft.com/en-us/Windows/troubleshoot-problems-installing-updates#1TC=Windows-7
Method 3
If after completing the two steps issue persists trying to follow the steps described in the following Microsoft article different methods.
Cannot install updates in Windows Vista, Windows 7, Windows Server 2008 and Windows Server 2008 R2
http://support.Microsoft.com/kb/2509997
Registry warning : This section, method, or task contains steps that tell you how to modify the registry. However, serious problems can occur if you modify the registry incorrectly. Therefore, make sure that you proceed with caution. For added protection, back up the registry before you edit it. Then you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click on the number below to view the article in the Microsoft Knowledge Base:
You can use the following link to back up and restore the registry in Windows: http://support.microsoft.com/kb/322756/
Important:
Running chkdsk on the drive if bad sectors are found on the disk hard when chkdsk attempts to repair this area if all available on which data can be lost.
I hope this helps. If the problem still persists, post back with the current state of your computer and the result of the proposed suggestion, we will be happy to help you.
Kind regards
Tags: Windows
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Manually install KB3153199 beforehand and then try again. You may need to set never 'Find updates' automatic updates and restart to be able to install it. Links provided here:
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Try this 1st to see if it helps, and it should:
Description of the Patch registration cleanup tool
http://support.Microsoft.com/kb/976220/------------------------------------------------------
If necessary :
Try this - Panel - Windows Updates - on every update that will not be installed - click on the important updates
or the update itself - double click a view more information (or click top then discovers on the right)Those who will take you to a page where you can download the update.
Or go here and the KBxxxxxx number to download it.
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If you get an error Installer install this version:
Windows install 4.5 Redistributable
http://www.Microsoft.com/downloads/details.aspx?FamilyId=5A58B56F-60B6-4412-95B9-54D056D6F9F4&displaylang=en----------------------------------------------------
Then run this:
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for Windows 7
http://support.Microsoft.com/kb/947821------------------------------------------------------------
Because these are all Office updates you might get more information if necessary in the Agency of those groups that
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http://www.Microsoft.com/Office/Community/en-us/FlyoutOverview.mspxMicrosoft.public.office.misc discussions
http://www.Microsoft.com/communities/newsgroups/list/en-us/default.aspx?DG=Microsoft.public.Office.misc&cat=en_us_01cb749f-c998-4762-8099-df71793c11c7&lang=en&CR=us------------------------------------------------------------
If necessary you can incident free get reports however the above should take care of it for you.
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Try to restart and then try to empty the trash.
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Error messages or specific updates that are not download. Below will fix it many General
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After the foregoing:
Try this 1st to see if it helps, and it should:
http://support.Microsoft.com/kb/976220/------------------------------------------------------
If necessary :
Try this - Panel - Windows Updates - on every update that will not be installed - click on the important updates
or the update itself - double click a view more information (or click top then discovers on the right)Those who will take you to a page where you can download the update.
Or go here and the KBxxxxxx number to download it.
Download Center - mount the KBxxxxxx.
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http://www.Microsoft.com/downloads/en/default.aspxDownload - SAVE - go to where you put them - click on - RUN AS ADMIN
Then you can right click on the update in the updates Windows and HIDE.
If you get an error Installer install this version:
Windows install 4.5 Redistributable
http://www.Microsoft.com/downloads/details.aspx?FamilyId=5A58B56F-60B6-4412-95B9-54D056D6F9F4&displaylang=en----------------------------------------------------
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http://support.Microsoft.com/kb/947821------------------------------------------------------------
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Hi Jbarizona,
Thank you for visiting Microsoft windows Vista answers Forum.
A. what operating system you use?Method 1: make sure that the necessary services are available and running
For Windows Vista, follow the steps below:
To ensure that the necessary services are available and running, as follows:
1. Click Start, type services.msc in the search text box, and then click services.msc in the list programs. If you are prompted for an administrator password or a confirmation, type the password, or click on continue.
2. double-click on Background Intelligent Transfer Service.
3. If the start State lists Stopped, click Start, and then click OK.
4. double-click on Windows Update.
5. If the start State lists Stopped, click Start, and then click OK.
6. double-click on my computer.
7. If the start State lists Stopped, click Start, and then click OK.
8. close the Services window and try to install the updates again.
Note: If the Background Intelligent Transfer Service does not appear in the list of Services, click the following link to view the article on the Microsoft web site and download the update:
http://support.Microsoft.com/?scid=http%3A%2f%2fsupport.Microsoft.com%2fkb%2f939159%20%2fen-us
Method 2: Download and install the Windows Update Agent
1. download and install the latest Windows Update agent. Click on the link below to view the corresponding article on the Microsoft web site:
http://support.Microsoft.com/kb/949104/en-us
2. once the Windows Update agent is installed, try to install the updates again.Thank you and best regards,
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http://support.Microsoft.com/kb/2852386/en-us
"Cleaning Windows Update option is available only when the Disk Cleanup Wizard detects the updates of Windows you don't need on the computer."
This is only for Windows 7 and above.
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_____________________________________________
Here's how to clean your Vista hard disk:
This free program allows you to see what is taking place.
http://www.Jam-software.com/treesize_free/
By default system restore also includes 15% of the capacity of your hard disk under Vista space.
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http://www.Vistax64.com/tutorials/76227-system-restore-disk-space.html
You can clean your hard drive using these two methods.
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http://Windows.Microsoft.com/en-us/Windows-Vista/delete-files-using-disk-cleanup
Using the free CCleaner program:
http://www.Piriform.com/CCleaner
In NO case use the registry cleaning Option in CCleaner
Download, install, update and scan your system with the free version of Malwarebytes AntiMalware:
http://www.Malwarebytes.org/products/malwarebytes_free
And Norton Backup, if you are using Norton, can do strange things with filling of hard drive space.
See you soon.
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In Windows Update, yo can right click updates and select Hide update. You won't see this update again.
Concerning
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From of the CBS.log journal:
2016-01-07 16:55:10, enforcement operations 1 CSI Info 0000085f; 1 will not lock/unlock and follow:
Installation (5): flags: 0 tlc: [2f8866815daa89b0e3664a874948093e, Version = 6.0.6002.19439, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral]) Ref: (flgs: guid 00000000: {d16d444c-56d8-11d5-882d-0080c847b195} name: [l:150 {75}] "' Package_2_for_KB3075220 ~ 31bf3856ad364e35 ~ x 86 ~ ~ 6.0.1.0.3075220 - 5_neutral_GDR ' ncdata: [2] {1} '2'") print: (null)
2016-01-07 16:55:10, the change of information CSI 00000860 list components: {(null)-> 6.0.6002.19439 2f8866815daa89b0e3664a874948093e, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral}
{6.0.6002.18356-> 6.0.6002.19439 Microsoft-Windows-TerminalServices-ClientActiveXCore, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral}
2016-01-07 16:55:10, error CSI 00000861@2016/1/7:08:55:10.470 (F) d:\longhorn\base\lstring\lblob.cpp(2217): native STATUS_ILLEGAL_CHARACTER error of the function RtlTranscodeLBlobs expression: __rv. UcsCharacter! = (0xffffffff)
[gle = 0 x 80004005]
2016-01-07 16:55:20, error CSI 00000862 (F) STATUS_ILLEGAL_CHARACTER #4243867 # to CFileInstaller::CommitChanges (...) [gle = 0xd0000161]
2016-01-07 16:55:20, error CSI 00000863 (F) STATUS_ILLEGAL_CHARACTER #4243866 # to PrimitiveInstaller::CCoordinator:FinalizeChanges (...) [gle = 0xd0000161]
2016-01-07 16:55:20, info CSI 00000321 SMI primitive installer [completed]2016-01-07 16:55:20, error CSI 00000864 (F) STATUS_ILLEGAL_CHARACTER #4242866 # to CCSDirectTransaction::PerformChangeAnalysis (...) [gle = 0xd0000161]
2016-01-07 16:55:20, error CSI 00000865 (F) STATUS_ILLEGAL_CHARACTER #4242865 # to CCSDirectTransaction::PrepareForCommit (...) [gle = 0xd0000161]
2016-01-07 16:55:20, error CSI 00000866 (F) STATUS_ILLEGAL_CHARACTER #4242864 # to CCSDirectTransaction::ExamineTransaction (...) [gle = 0xd0000161]
2016-01-07 16:55:20, error CSI 00000867 (F) STATUS_ILLEGAL_CHARACTER #4242863 # to CCSDirectTransaction_IRtlTransaction::ExamineTransaction (...) [gle = 0xd0000161]
2016-01-07 16:55:20, d:\longhorn\base\lstring\lblob.cpp(2217) 00000868@2016/1/7:08:55:20.757 (F) CSI of the error: error STATUS_ILLEGAL_CHARACTER from the RtlTranscodeLBlobs expression function: __rv. UcsCharacter! = (0xffffffff)
[gle = 0 x 80004005]
2016-01-07 16:55:38, error CSI 00000869 (F) STATUS_ILLEGAL_CHARACTER #4244511 # to CFileInstaller::CommitChanges (...) [gle = 0xd0000161]
2016-01-07 16:55:38, error CSI 0000086 a (F) STATUS_ILLEGAL_CHARACTER #4244510 # to PrimitiveInstaller::CCoordinator:FinalizeChanges (...) [gle = 0xd0000161]
2016-01-07 16:55:38, info CSI 00000322 SMI primitive installer [completed]2016-01-07 16:55:38, error CSI 0000086 b (F) STATUS_ILLEGAL_CHARACTER #4243994 # to CCSDirectTransaction::PerformChangeAnalysis (...) [gle = 0xd0000161]
2016-01-07 16:55:38, error CSI 0000086 c (F) STATUS_ILLEGAL_CHARACTER #4243993 # to CCSDirectTransaction::PrepareForCommit (...) [gle = 0xd0000161]
2016-01-07 16:55:38, error CSI 0000086 d (F) STATUS_ILLEGAL_CHARACTER #4243992 # to CCSDirectTransaction::GenerateComponentChangeList (...) [gle = 0xd0000161]
2016-01-07 16:55:38, error CSI 0000086e (F) STATUS_ILLEGAL_CHARACTER #4243991 # to Windows::COM:CPendingTransaction:ExtractInformationFromRtlTransaction (...) [gle = 0xd0000161]
2016-01-07 16:55:38, error CSI 0000086f (F) HRESULT_FROM_WIN32 (582) #4242712 # to Windows::COM:CPendingTransaction:IStorePendingTransaction_Analyze (...) [gle = 0 x 80070246]
2016-01-07 16:55:38, error CSI 00000870 (F) HRESULT_FROM_WIN32 (582) #4242527 # to Windows::ServicingAPI:CCSITransaction:ICSITransaction_Commit(Flags_=_102_(0x00000066), pSink = NULL, disp = disp, coldpatching = FALSE) [gle = 0 x 80070246]
2016-01-07 16:55:38, error CSI 00000871 (F) HRESULT_FROM_WIN32 (582) #4242526 # 34399459 us by Windows::ServicingAPI:CCSITransaction_ICSITransaction:Commit(flags_=_0x00000066,_pSink_=_NULL,_disp_=_0)
[gle = 0 x 80070246]
2016-01-07 16:55:38, error CBS Exec: could not validate transaction CSI to run changes. HR: 0 x 80070246
2016-01-07 16:55:38, Info CSI CSI Transaction 00000872@2016/1/7:08:55:38.994 @ destroyed 0x1b9b710CheckSUR.log:
=================================
Preparation of control system was updated.
Binary version 6.0.6002.23186
Version of the package 25.0
2016-01-07 13:00Checking Windows Service Packages
Checking of manifests package and catalogs
Checking package Watchlist
Watchlist checking
Checking packages
Control components store
Summary:
Seconds executed: 1308
No error detectedControl CoreOS key to repairing the corruptions.
Winner version: 6.0.6002.18005.
The architecture of the processor: x 86.
Check the key to be repaired: wcm://Microsoft-Windows-CoreOS?version=6.0.6002.18005&language=neutral&processorArchitecture=x86&publicKeyToken=31bf3856ad364e35&versionScope=nonSxS&scope=allUsers \metadata\elements\ComputerName
Recreated the value: @_type.
Recreated the value: @dataOnly.
Recreated the value: @default.
Recreated value: @description.
Recreated the value: @displayName.
Recreated the value: @handler.
Recreated the value: @legacyName.
Recreated the value: @legacyType.
Recreated the value: @migrate.
Recreated value: @scope.
Recreated the value: @xsd: typeI tried following https://support.microsoft.com/en-us/kb/942968
The GlobalInstallOrder.xml both the install.wim from the disk image of Windows Web Server 2008 x 86 and for KB955430 files under %winroot%/winsms both starting.
Any ideas on how to determine what is the cause, updates do not?
In addition, I have a lot of lines like these:
2016-01-07 17:03:02, info CBS Plan: jump package since its start State and the target State are both missing for the package: Package_for_KB2654428_client ~ 31bf3856ad364e35 ~ x 86 ~ ~ 6.0.1.0, current: 0, pending:-16, start: 0, there is: 0, oriented: 0, limit: 4
Please post your query to the Technet forums as linked server
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Started to have a problem with the computer, download the updates, but seems never to end. Computer can be left running all night, and he said again it is the download of updates and should not be extinguished. It can be turned off only by pressing the power button on the computer for about 10 seconds, or just unplug the computer. There is clearly a problem here, but do not know how to solve. Any help out there?, thanks in anticipation. PP
Hello
Were there any changes made to the computer before the show?
Please follow the methods and check if it works very well.
Method 1:
Run the Microsoft fixit for the link.
Check out the link:
The problem with Microsoft Windows Update is not working
http://support.Microsoft.com/mats/windows_update/
Method 2:
Follow the steps in the link.
Check out the link:
You cannot install some programs or updates
http://support.Microsoft.com/kb/822798
Important this section, method, or task contains steps that tell you how to modify the registry. However, serious problems can occur if you modify the registry incorrectly. Therefore, make sure that you proceed with caution. For added protection, back up the registry before you edit it. Then you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click on the number below to view the article in the Microsoft Knowledge Base:
How to back up and restore the registry in Windows
http://support.Microsoft.com/kb/322756
NOTE: Before you perform an upgrade in-place, you must be prepared for the worst scenarios that led to your existing data on your computer being deleted. These data include data personal, settings, information about the hardware and software drivers. In case of a worst case scenario, you may have to reinstall all the programs. Make sure that you back up personal data to disks or other external storage devices before performing an upgrade on the spot.
Using the windows-related issues feel free to post on the Microsoft Community Forum.
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Revo Uninstaller - follow the link and download the free version:
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I deleted an add/remove program of & thought later that I had removed that badly. . I restored it from the Recycle Bin
When you uninstall a program via Add/Remove Programs, it will not in the trash.
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There are several reasons why updates may fail, we would need to know a bit more information, start here:
How to troubleshoot Windows Update, Microsoft Update and Windows Server Update Services installation issues
http://support.Microsoft.com/kb/906602See also:
You cannot install some programs or updates
http://support.Microsoft.com/kb/822798/ -
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