HP 15-ac107nq: 15-ac107nq GRAPHICS DRIVER NOT WORKING Hp laptop

I have a computer laptop 15-ac107nq Hp that has graphics of amd radeon r5 m300.

The problem is that the driver provided by HP does not work.

I downloaded sp72646.exe file here: http://support.hp.com/ro-en/drivers/selfservice/HP-15-ac100-Notebook-PC-series/8499326/model/1028280...

Corresponding to the 64 bit version of windows 7 driver.

Once all the files are extracted and the installation program is supposed to start, nothing happens.

I noticed a few processes that are running in the background, but nothing appeared on the screen even after half an hour.

I thought it might be a problem of .net so I installed 4.5 .net framework, but I had the same problem with the installer.

Then I tried to install driver official website of the amd for this graphics card, but of course it does not work.

Any ideas?

Hi @crs4

I suggest you to uninstall both pilots to display on the unit

Install the driver intel first of the link below:

http://ftp.HP.com/pub/SoftPaq/sp72501-73000/sp72652.exe

Install driver AMD then below the link:

http://ftp.HP.com/pub/SoftPaq/sp72501-73000/sp72646.exe

Let us know the status

Thank you

I am an employee of HP

Please click on 'Accept as Solution' on the post that solves your problem to help others find a solution even.
Click the 'Thumbs Up' to say 'Thank you' for helping!

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    http://h10025.www1.HP.com/ewfrf/wc/softwareDownloadIndex?softwareitem=ob-102459-1&cc=us&DLC=en&LC=en&OS=4063&product=5273735&sw_lang=

    PCI device:

    http://h10025.www1.HP.com/ewfrf/wc/softwareDownloadIndex?softwareitem=ob-102462-1&cc=us&DLC=en&LC=en&OS=4063&product=5273735&sw_lang=

    Comm Simple PCI:

    http://h10025.www1.HP.com/ewfrf/wc/softwareDownloadIndex?softwareitem=ob-102455-1&cc=us&DLC=en&LC=en&OS=4063&product=5273735&sw_lang=

    Universal Serial Bus:

    http://h10025.www1.HP.com/ewfrf/wc/softwareDownloadIndex?softwareitem=ob-103655-1&cc=us&DLC=en&LC=en&OS=4063&product=5273735&sw_lang=

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