HP 6700 premiums AiO not printed with the size of the special page (Mac OSX 10.9.1 Mavericks)

Hello

I'm Italian, sorry for my bad English translation!

I have a HP OfficeJet 6700 Premium (e-print AiO) working out Mac OSX 10.9.1 Mavericks and connected to my MacBook Pro by ETH RJ45 wireless router.

I've written the next did not with Mac OS x 10.6.8 Snow Leopard.

I often use a special paper with the sticker from the postage label. The paper size is (l) 153mm (h) x 297mm. I set the special size in the layout with a new parameter.

Now, when I print the page by Illustrator or other SWs, the printer show me on the LCD the following alert: "the printer cannot print because the page size is different by size of page checked sensors!"

But if I set the printer layout in A5 format, the printer get the impression quite rightly!

Can someone help me?

Thank you

Salvatore (tothus)

Hi tothus aka late.

I understand your photos that you use Airprint to install the software and drivers and you need to use the HP software.

Add the printer to the system preferences, print and Scan

  1. Click on the Apple icon > System Preferences > print and scan.
  2. Click on the small symbol.
  3. Select Add another printer or Scanner

4. Select the printer you are adding and next to the 'use' to choose the printer driver.  You will find Airprint is selected by default, click Airprint to open the drop-down list and choose your driver.

You should now have the HP software installed.

I sincerely hope this helped. Please let me know how it goes for you.

Kind regards

Tags: HP Printers

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