HP Officejet 6700 Premium will not print in color from Word or E-mail but copies in color

How can I get my HP Officejet 6700 Premium to print in color from Microsoft Word or email.  It copies in color.

Thank you.

I would make sure that black ink is not enabled on your computer.

1. Select Start menu
2. go into devices and printers.
3. right click on the printer, select printing preferences
4. in the lower right corner, select Advanced
5. then according to the characteristics of the printer print in grayscale as a drop-down list will appear select off if its turned on.

Let me know how it goes.

Tags: HP Printers

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