HP 6830: printhead error

Similar Questions

• OfficeJet Pro All In One 6835: Officejet Pro 6835 printhead error

  My Pro Officjet 6835 all in one shows a printhead error.  I installed new ink cartridges about 2 weeks ago, and it printed fine since then.  I tried troubleshooting.  When I try to "Clean printhead" computer, it simply says "printer is busy".  When I try to clean the printer configuration menu, it shows that it is cleaning for about a half second and then returns to the maintenance printer screen.  On one attempt, it seems to work, but after 3 hours, no there was no change or action.  I have reset the printer (unplug the unit for more than 60 seconds - of the printer and the power outlet), off several times and contracted cartridges to attempt to clean the print head.  It doesn't seem to be removable, so I'm stuck.  I'm currently under Mac OS X Yosemite 10.10.3.  I really need to be able to print several documents as soon as possible.  Help?

  Hi @customerHI

  I would advise to call HP telephone support. The print head is not replaceable, and you will need for the printer needs to be replaced. Can you please post back to let us know how you go?

  Thank you

  Ciara

  Americas & Asia

  http://support.HP.com/us-en/document/c04839288

  Europe, Middle East, Africa

  http://support.HP.com/us-en/document/c04839289

• Printhead error on 30 - day old HP OfficeJet Pro 6830

  I have a month old HP OfficeJet Pro 6830.  I get the following error: "ERROR: problem with printhead.

  I tried the following:

  (1) the printer reset

  (2) installation of new HP ink cartridges

  (3) selecting "clean print heads" in the menu of the screen - but the printer is not responding

  I have need ideas on what to do next, or if I should just return this printer to die after a month of domestic use.

  Hi Betsy,

  I found a document that talks about this problem.  He recommended that the reset of the printer that list you as something you did.

  http://support.HP.com/us-en/product/HP-OfficeJet-Pro-6830-e-all-in-one-printer-series/5390307/model/7107898/document/c03026717

  I would recommend the once - printer reset, but if this does not resolve the issue - I return it.

  I'm sorry for the difficulty.

  Jean

• OfficeJet Pro 6830: Alignment of printhead error.

  Hello. I have the above printer. I get the message print head alignment error. I have unplugged and restarted, he could usually get another page or two either printed or copied, and now I can't get anything to print. It gives me just the error message from the print head alignment. I've been very busy and it worked when I did this as mentioned above. Since it stop working completely, I checked in to see that the warranty has expired on 01/06/16. It must be a problem on this particular printer, as evidenced by what I read online. I wonder what I can do? HP Will stand behind this printer, since it has this problem, even if it's beyond the warranty period of 23 days?  

  Model #: E3E02A
  Serial No.: [personal information]

  Hello and welcome to the community of HP @WapitiRoyal,

  I understand that you have a problem with the printhead on your HP Officejet Pro 6830. I'll be happy to help you.

  Here is a link to a document that provides instructions on how to fix your printer. Please follow the steps and let me know the results.

  68xx - error 'Problem with printhead' HP printers (Americas and Asia)

  If it helps, will testify of my answer by pressing the 'thumbs up' below, or click on the button "Accept as Solution" if I helped you reach a solution.

  I hope this helps and have a nice day.

• OfficeJet Pro 6830: Delivering Officejet Pro 6830 printhead

  I guess I'll ask for advice, but I am at the point that the device is in the box and ready to go back to Staples. I have tried all the option via HP nothing is done. the code is 0xc19a0020 stipulating the printhead. After unplugging for the night, cartridges of ink @ around $60, change the paper, I am at a loss. Everything on the net shows the printer is a POS and a waste of money. I had and now back to the use of HP Deskjst 990 CSE that works great and even duplex. With the 6830, I could get rid of two printers (my wife and mine) and only use a... Of course, I was wrong.

  Bob

  Thank you for your response, I go back to Staples, because I couldn't understand the dates the printer was manufactured (look for one that might have fixed the problem) I ended up buying a 8610 rather. So far, there has been no problem, the only problem is the extra ink, I bought for the 6830 that must still be resolved.

  Thank you once again,

  Bob

• Damaged printhead error!

  Replaced the black print cardtridge and now I get a damaged print head error.  No previous problems or errors with the OfficeJet 6500 Wireless printer.  Any ideas other than the replacement of the print head?

  In this case, one of the last steps to try is to reset the printer to factory settings. Sometimes, this will get an error to clear as a mistake are false errors.

  Before you perform a reset, read over the Bob_Headrick of printer resets.  The thread can be found here.

  Reset partial:

  * Unplug the printer while it is turned on

  * Wait 30 seconds

  * Press and hold the # and 3 buttons on the printer and plugging the unit back in

  * Release the buttons after the unit starts to turn on

  I would like to know if it is able to clear the message.

• HP B110 printhead error

  Hello

  2 years ago, I bought a HP photosmart B110 printer.

  And now, it gives an error of prinhead. (print head defects stuff)

  I cleaned the head many times. It does not solve the problem.

  Restart the printer, 30 seconds without power,... nothing works.

  I'm from Belgium. I looked at the hp store... 51,70 euros for the print head...  Of course I won't buy that.

  And Yes, we have only used hp real inkt.

  We are a small family. We use the printer for small tasks. And it's already broken after 2 years? !!!

  not happy. Very disappointed...

  I bought a printer second hand B110, removed the print head and that place in my printer.

  Which fixed the problem for 15 euros.

  We can now use the stock of ink of our 100 euro.

• Dell 922 AIO printer - printhead error

  My printer has just started showing a message "print head error".  I followed the steps of power down, then remove and reinsert the cartridges, but nothing worked.  Any suggestions?

  NovaScott

  NovaScott,

  Have you tried this...

  Unplug the printer from the wall. Now remove the powerbrick for 60 seconds. This will reset the error message that gets the printer. Everything back in and power the printer on.

  Open the printer and remove the black Dell series 5 ink cartridge and make sure that the tape is the cartridge, and then reinstall the cartridge back in. Now do the same for the Dell series 5 color cartridge. Now, when you close the printer, it should display an alignment page. Error messages?

  Dell series 5 ink cartridges have a sensor in them and cannot be reused. Article on Dell ink cartridges filling

  They can be purchased at Staples, Wal-Mart or any Dell website.

  Print Cartridge black = Black (left) cartridge = color (right side)

  Photo cartridge = cartridge black (left side) = color (right side)

  It is also possible to get a new cartridge with a bad sensor. Please consider the place of purchase for a replacement.

  Rick

• Photosmart c309n printhead error, how to fix?

  I cleaned the print head by following the instructions.  I was amazed by the amoi = unt of ink that was accumulated.  However, it did not work.

  Are there any other suggestions for cleaning.

  HP cannot find my serial number and the product ID number drop-down list.

  I can't find how much a replacement printhead.

  The HP website is all the worse that I met.

  This document has different numbers of parts for your printer.

  It seems that the part number for the print head is CN642A.

  The part store should allow you to order parts.  Sure just the right country or a region is selected.  If the site is default to one country other than your own, you can change this by clicking on the country at the top right of the page.

  I did a check, and it was $35,93 before taxes and shipment to the United States.  Price will vary from one country to the other.

• On new install printhead error message

  Have just been (?) successfully installed new PhotoSmart Premium C309g on my Mac OSX.5.

  "I get a message: the installed print head is not intended for use in this product, or it may be damaged"- and on the printer, the message is ' "lack of print head: lift the latch, discount print head". I just used the new cartridges that were in the cab of the printer!

  Can someone advise please?

  Thank you

  The print head is the device where sit the ink cartridges.  It may be incorrectly installed.

  Remove the ink cartridges (carefully, you can get ink on yourself).  Now using the system of grey lock on the right side of the cart, remove and re - install the print head.  Shake a little before lowering the lock wall.

  Now, re - install the ink cartridges.

• HP officejet pro 6835: hp officejet 6835 printhead error, need a replacement as soon as possible printer

  I need a phone number to call to get my printer replaced, ive done all the troubleshooting for several days,

  I prefer to talk to someone in the United States, I have hearing problems the Indian dialect

  I have a replacement printer.

• Office Jet Pro 6830: Office jet Pro 6830 Oxc19a0035 error code

  My printer just to show that "there is a problem with the print head" and he cites the code: Oxc19a0035.

  As in the HP troubleshooting help I removed the cartridges, made sure that they are clean (dry) and checked the vents - at the top of the HP logo but atill the problem persists.   They are genuine HP cartridges (purchased from HP) and aside from cyan are very new but have been working correctly so far.   Can any one help alone, please?  Thank you.

  Thank you for your interest.  I return to the PC world with the printer who accepted, after review, they must give me a replacement printer.   Problem solved.  Thanks again.

• OfficeJet HP 6830: 1 year older printer print head Error Message

  Continuous "Problem with printhead" error on my printer at home. Am (was until today) an instant ink Subscriber. Running through the provided tool on your site, my printer is "out of warranty" since December 26, 2015. How can I do to get this fixed or replaced? I've read THAT a LOT of people have this same problem. Is this a known issue with faulty hardware?

  I didn't know that HP has been in the game 'self-destruction printer. 1 year is unacceptable in the life of a printer at home. If it can not be covered by your business, is it possible to fix me?

  Hello! Welcome to the HP community @MMPhishkid,

  I understand your Officejet 6830 displays an error "print head", and I wanted soft hand on it. Unfortunately, you will need a new unit altogether away from the error message. HP may have spare for you printer options. I'll leave their contact details below for you to contact them with your next printer options.

  I know that it does not help to solve the current problem, however, I hope that this information has been useful.

  Click on the thumb to below testify my help!
  Click on the "accept as Solution" if I'm you guide to a solution!

  Contact HP:
  Step 1. Open the link: www.hp.com/contacthp/
  Step 2. Enter the product number or select Auto detection
  Step 3. Scroll up to "still need help? Fill out the form to select your contact options.
  Step 4. Scroll down and click on: contact HP options - click Get phone number
  File number and phone number appear

• Printhead HP 6500, missing error message

  I bought a 6500 all in one printer a year ago in March. The printer has not been used much, a few pages a day. Several months ago the printer started to display the error message "Missing Printhead' and wouldn't work at all." I followed the instructions to remove and clean the cartridges and print heads. Still have the same error message. Talked to HP support a couple of times, without success, it is. Apparently. the printhead of 6500 is not something supported, I was told that HP is not in stock this point and so I can't replace it. The proposed solution was to "buy a new printer. At best, I find that this is an unacceptable solution. If someone has solved this problem or is my 6500 relegated to the trash with HP printer support image of?

  After the replacement of a set of ink cartridges, I got two errors - error the printhead and the ink system failure error. So what I've done for my 6500 wireless when I received the error "print head seems to be missing or corrupt"

  I removed my ink cartridges, then I removed the print head itself. It was very dirty. I went to wash the whole in the sink. Then I put it in front of my hair dryer for about 20 minutes, allowing the air to dry completely.

  In the meantime, I looked inside the printer housing and saw on the right side (where the print head and print cartridges reside) sink much ink seems to have been a leak or possibly be thrown everywhere during the printers cleaning print head adjustment or everything what he continues to do all the time when nobody is there.

  Ink has been around in there. I removed the small sponge and took tips and paper towels and just kept wiping everything in there.

  20 minutes later, I placed the print head and cartridges back inside. Bugger, I always received the printhead error message... don't leave yet, there is more to my story... I then take a look at electronic ribbon cables all seemed to be free of any tears or cuts. But I decided to try it on the print head and the cable against the back to slide a thin stalk behind them tear their to the printer just a bit so that they would make a better contact. The side which is sticky I wasn't behind the sticky in this procedure, just at the edge of the top and SDÉS I could. You may damage the ribbon cable if try to do more than just a little bit of pressure.

  Once I turned the printer back on, it gave me an error that I had forgotten to put in the ink cartridges.

  I then unplugged the printer, replaced the cartridges and then plugged in and the printer is powered on.

  WAIT he went through a process of preparation, then an alignment process and 10 minutes later there was no error Printhead and ink system error more. It has been proerly of work for a few days and I think it's fixed!

  

  I hope this helps someone, anyone, as I know I paid a bit for my 6500, and was very disappointed when mistakes happened because I don't use a lot of the printer and I've always kept what it takes. I was just happy to make it work again.

  One thing that I hate this all-in-one printer is the fact that if you get errors of impression that the stupid thing will not even let all other functions work. No analysis, no sending of faxes. It was very agrvating!

• Error printhead HP Photosmart 7520

  So I bought a HP Photosmart 7520 over 3 months ago and about 2 weeks ago I got an error saying that there is a print cartridge error. I could get of it and fine print, but it is gradually degraded until whenever I turn on the printer it says that there is a printhead error and it's not moving from here. It connects to the WLAN because the blue light is on continuously and makes noise, but I can't seems to dump in the error message. Help! I contacted HP and they said that there was no problem of the printer and that he had a problem with my computer and I had to get it fixed. Now it is fixed will cost me more that he'll buy a new printer. I mean, I bought a photosmart older and who did not break up because of software glitching butbecause he fell of my office.

  TO remedy this I considered reinstalling windows and going through the trouble to reinstall everything or do I have to change my SSID for my wireless network. Who's going to do me any good?

  I really need help, and I don't want to have to buy a new printer, I'vehad decent luck with HP products, but after 2 months, its pretty sad. I could really switch to Canon, but I did not like the nice things, this printer could do.

  I do not recommend the use of unconventional measures to clean the print head, because then you would not be eligible for a replacement, if you are still in warranty.  I offer this link as a last resort, but it can't really fix the problem you are having: "black ink not working do not.

  I think that if you call technical support at another time during the day, you will have more chance to reach a true professional. If this is not the case, let me know and I'll send you a link on where to buy a new printhead from the printer. The link in my previous post includes the same steps that a phone agent must follow to confirm the replacement so don't be aware, you may need to repeat these steps.

  Are you still in warranty?