HP 7612: papersize

I need to print restaurantmenu on square paper A4 (210 * 210 mm) I just changed my old officejet 8500 where I had no problem at all to the most recent 7612 and it no longer works. I am unable to set a different paper size, not to mention printing

installation win 10 / Office 2013 / Editor (papersize custom installation)

does anyone have a solution?

Hi @officejethp7612,

Welcome to the HP Forums!

I understand that you try a custom size of print with your HP Officejet 7612, and I'm happy to help you!

According to the specifications of the printer, 210 * 210 is a paper size not supported for this printer. The paper sizes supported are:

100 x 150 mm (3,94 x 5.91 in) *.

2 L *.

Letter: 216 x 279 mm (8.5 x 11 inches)

216 x 330 mm (8.5 x 13 in)

Legal US: 216 x 356 mm (8.5 x 14 inches)

EXECUTIVE: 184 x 267 mm (7.25 x 10.5 in)

A4: 210 x 297 mm (8.3 x 11.7 inches)

Declaration of US: 140 x 216 mm (5.5 x 8.5 inches)

152.4 x 203.2 mm (6 x 8 inches)

B5 (JIS): 182 x 257 mm (7.2 x 10.1 inches)

-Edge A4 (borderless print)

Letter from edge to edge (printing without margins)

A5: 148 x 210 mm; (5.8 x 8.3 inches) *.

279 x 356 mm (11 x 14 inches) *.

310 x 310 mm (12 x 12 inches) *.

B4 (JIS): 257 x 364 mm (10.2 x 14.3 inches)

Tabloid: 279 x 432 mm (11.0 x 17.0 inches) *.

Super b: 330 x 483 mm (13.0 x 19.0 inches) *.

A3: 297 x 420 mm (11.7 x 16.5 in)

A3 +: 330 x 483 mm (13.0 x 19.0 inches)

Edge-to-Edge tabloid (printing without margins)

Edge-to-Edge A3 (borderless print)

As a solution, I recommend you to try to assign another driver, you can try the steps for Windows 8 in this post, How to assign drivers to Print in different Versions of Windows, because they will work on Windows 10. Try again your custom paper size.

Otherwise, please try one of the paper supported sizes listed above.

Don't forget to come back to this thread and check "Accept as Solution", if I have successfully helped solve you the problem. If you want to say 'Thank you' to my effort to help, click on the "thumbs up" to give me a Kudos.

I hope this helps!

Tags: HP Printers

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