HP 8500 first: Printer is low on ink message - but I just replaced the magenta cartridge with a new one.

When I click on the icon of supply levels it shows magenta is 100%, but beneatht the screen, it says "the following ink cartridges are low on ink: Magenta.  How do I overcome this?

Hi igloodweller,

There are some possible solutions to this problem, including performing a hard reset, clean the contacts of the cartridge and the firmware update.

This guide covers all of these solutions, and it offers also some details on the maintenance of the printer with HP if they do not resolve your problem. LINK

Tags: HP Printers

Similar Questions

  • The red color does not print correctly. Have just replaced the Red cartridge and the problem remains

    HP Color LaserJet 2600n, Windows 7 64 bit

    The red color does not print correctly, it of a weak orange and turn yellow on the edges.

    The problem is, even if we just replaced the cartridge.

    The other colors are fine.

    I'm sorry.  It's a consumer forum and your printer is a product of the company; would be better served on the forum planned for it.  The business forum will be experienced in printers of business community members and expose the post more than members with the knowledge needed to answer.

    http://h30499.www3.HP.com/T5/printers-LaserJet/BD-p/BSC-413#.UDQAKt2PUaA

  • Office Jet 6500 E710n-z will not print black even just replace the cartridge with a new one.

    This is the 3rd time having problems on "black" even printing ink isn't empty (but the level is low, like a quarter left).  In the previous cases, I replaced the cartridge and the problem resolved.

    The 2nd time was last week.  After I changed the cartridge, it worked (for only 1 week) and the problem is back.  As the ink is full this time and it worked fine when I just changed it, I suspect it is the problem of my printer instead of the cartridge.

    I did clean the print head and align the print heads, but the problem persists.  Please advice solution.  Thank you!

    I hope that the printhead has no need replace. I would like to look at this document on faulty production for your printer model.  I know some steps here mentioned you already make. Please just read / ignore those and try the ones you have not yet completed.  It presents various ways to clean the print head; If you have just done the cleaning of the box tools, I'd defiantly that manual. It also has a ride to make sure that the product firmware is up-to-date.  Here is the link: http://support.hp.com/us-en/document/c02455482

    I hope this helps.

  • HP Deskjet 710C does not print colors (also after changing the cartridge with a new one)

    HP Deskjet 710C on Windows XP

    Problem: Printer does not print color. Black printing works. It also does not print color now, I changed the color with a new cartridge. Remove the printer from Windows XP and reinstall also does not resolve it. Also by using the option in Windows/printer driver for the cleaning cartridge has failed. Anyone know a solution to this?

    There is a document about the lack of color of the issues on the printer Deskjet 710C that can be found here.

    I hope this helps!

  • I just replaced the black cartridge on my HP Officejet 6310 printer and get a message that I need to replace the cartridge. What is the problem?

    Officejet 6310 printer will not print.

    Again - the cartridge and DATED?  Did you remove all plastic covering the nozzle before insert?  Have you read in the Quick Installation Guide that you have when you first set up the printer?

    If still no joy and it's a genuine HP cartridge, contact HP and get them to replace it.

  • I have a HP Photosmart 5512. Just replaced the black cartridge, now, it will not print black.

    Windows XP OS

    Even tried a second new black cartridge in luck, it was defective.  Still no luck

    I downloaded HP Print & Scan Doctor.  He ran.  Not that it prints.  Don't know why, don't care.  http://h10025.www1.HP.com/ewfrf/wc/softwareDownloadIndex?cc=us&LC=en&JumpID=ex_r4155/HHO/IPG/ccdoc/printer_diag/&lang=en&softwareitem=MP-114642-1

  • HP Deskjet 1000 printer - just changed the black cartridge for the first time and now it will only print first half of the page. Can anyone help

    HP Deskjet 1000 printer - just changed the black cartridge for the first time and now it will only print first half of the page.  Can anyone help

    Hello Gloria,.

    I ask you to execute methods in the following link and check if the problem is resolved.

    Solve printer problems

    You can also contact the manufacturer to find out how to clean the print head.

    http://h10025.www1.HP.com/ewfrf/wc/siteHome?cc=us&LC=en

    Please get back to us with the State of the question.

  • IPad does not print, low on ink message

    I have iOS iPad running 7.0.3 and office jet 8500 a910 firmware lrp1fn123ar. AirPrint works ok until about a month ago, but it's not. When I print from an application such as the mail, iPad comes up with the message 'low on printer ink', followed by the message "check printer to find errors. The printer display comes with 'incompatibility of paper, paper size or type is incorrect. Printer is not low on ink and prints ok from my hp laptop wireless. Followed the guidelines of resetting hp and apple for router, printer etc., but always the same error each time. I also installed hp sprint app and same error comes.

    Hi Rowlinson,

    Thanks for the quick response.

    You're right, AirPrint is not an option to change the size of the paper so the when the print job is sent to the printer using AirPrint is search paper of the size of the document request. I suspect that the printer is 8½ "x 11" LETTER size research.  If you want to be able to change the paper size you can try to use HP ePrint app.  I have included a document with HP ePrint Mobile App FAQ as well as a document on how to get started with ePrint.

    For the invalid message of low ink, I have included a link to a specific document to this message when the ink is not low.

    Low ink warning message appears after installing a new ink cartridge

    http://support.HP.com/us-en/document/buu01850

    Getting started with ePrint

    http://support.HP.com/us-en/document/c03721293

    HP ePrint Mobile App FAQ

    http://support.HP.com/us-en/document/c01923321

  • The yellow cartridge leaves print on my Officejet 8500 first printer - error line failure

    Middle yellow document pali and ceased print on my Officejet printer 8500 first. The ink cartridge is full and I tried a new cartridge. I tried to clean the print heads with no result. When I tried to align the print heads I have an error message "align the failure." There is no change of any kind.

    I had previously tried everything listed in the proposed link without result. I replaced the printhead and it solved the problem.

  • HP OfficeJet Pro 8500 first print and mirror for treadmill mouse and t shirt

    HP OfficeJet Pro 8500 first concerns.  I tried to figure out where the printer setting is for printing in mirror.  It is usually in the Advanced Settings tab.  I called HP and was told by 2 different tech, then supervisor that HP does not include this option in this printer.  I tried to explain how I felt it was hard to believe and I was told that it is most likely was an option that was no longer necessary.  I have his name and the file number.  I asked this bump up the level immediately above, because I felt strongly HP has not intentionaly left this option.  I digress.

    Can anyone suggest anything.

    Thank you

    Joe

    Thank you all

    Got it to work.

    990 has not worked, 5600 had mirror but does not print correctly.

    I went to the HP site and downloaded different drivers until I could get to work.

    Thanks again

    Joe

  • DeskJet 932C, you can print with just replace the black ink cartridge?

    My question is basically simple.  The printer DeskJet 932C can operate with only black ink?  Color ink was empty for a while now, but the printer kept working, printing in black and white.  Due to the cost of the ink and the absence of any income available, we just changed the black ink cartridge.  The problem now is that the printer will not print not even black and white.  Do I have to scrape some funds to replace the color ink cartridge, or y at - it another way to get the printer working with just the new black cartridge?

    Thank you in advance!

    Michael Sponable

    Hello

    Your printer can print in black only, but up to a certain point , you need tri-cartouche color otherwise it will not print. It's a little late now, otherwise if you only need to print B & W, a monochrome laser printer is very good and much cheaper to run (in terms of cost per page).

    Kind regards.

  • HP Envy 5530: I replaced the black cartridge in my printer. She refuses to print in black only now.

    I ran all the standard tests. Black printing will produce only on cartridge color if used singularly. Print heads have been cleaned. Printer has updated its auto preset and no analysis of a printed item will be printed nor will be a printed document or the other. All prints have tried so far were in black ink. All worked perfectly until the change of the ink cartridge. Replacement cartridge used was a standard 301 HP black cartridge.

    Try here.

    http://support.HP.com/us-en/product/HP-envy-5530-e-all-in-one-printer-series/5304881/model/5304882/document/c03765731/

    Let us know.

  • My printer HP LaserJet 1536dnf printer prints black pages after replacing the toner with a new one!

    I changed the toner cartridge for my printer HP LaserJet 1536dnf with a genuine HP toner cartridge and now it's printing the pages in black.  Any suggestions on how to fix this?

    Thank you!

    Hi @Beaglemom49779,.

    I see by your post that you have replaced the toner and now get all black pages. I can help you with this.

    Have you had the same problem with the printer before replacing the toner?

    It could be a hardware or with the printer fuser problem.

    If the problem started just after replacing the toner then most likely, the toner.

    Make sure that the printer is connected directly to a wall outlet. (do not use a hub or a surge protector)

    Number one cause of problems with toner.

    Check if the drum unit for damage:

    1. remove the cartridge of toner product and check that the tape has been removed.
    2. check the memory chip for damage.
    3 examine the surface of the imaging drum on the bottom of the toner cartridge.
    CAUTION: Do not touch the roller (Imaging drum) on the bottom of the cartridge.

    His fingerprints on the imaging drum can cause print quality problems.
    4. If you see the scratches, fingerprints, black on the drum, or any other damage on the imaging drum, replace toner.
    5. If the imaging drum does not appear to be damaged, rock the toner cartridge gently several times and reinstall it. Print a few pages to see if the problem is resolved.

    Please call our technical support if the there is a problem with the toner and you learn about a replacement, to the 800-474-6836. If you do not live in the United States / Canada region, please click the link below to get help from your region number. Contact HP.

    Good day!
    Thank you.

  • Printing printer Lexmark 2600 problems - it prints half a line after replacing the color cartridge

    It prints half a line, if the top or the bottom of it and the cutting of the other party.  This happens on every third line.

    This started happening when I replaced a color cartridge and ran the alignment page.  Before replacing the cartridge, it prints very well (except that the color cartridge started missing).   When I noticed what was going on, I took both cartridges on and then put them back in and had to print the alignment again page.  Yet the problem persists.
    I checked the Device Manager, and my drivers are up to date.  I also checked all connections.
    Any suggestions are welcome.

    Oh boy.  I don't know what I thought.  It just had to unplugging everything & then reconnect them, turn off & on.  This took care of it - seems so simple now.

    I guess it was my new laptop which has the printer all confused.  Win7, my find of CL.

    Insofar as the Lexmark support, I have not yet that day.  In any case, it comes to X 2690 model I had for centuries, so I guess that support would be of any help.  I mean, the guarantee missed a long time ago.
    Thank you for taking the time to answer.
  • How to replace the volumes expired with lower sequence number?

    I have test the expiration policy.

    I have a tape library with two volumes.
    I set the expiration after a certain time policy when writing windows closed.
    LSV-L test_lib
    1: volume mf_test-000001, barcode e61bcfea534e10281bb000b5df3a54e, 4148676704 Ko remaining, expired
    volume 2: mf_test-000002, barcode e6251c26534e10281bb000b5df3a54e, 4148657504 remaining Ko, expires 2011/04/28.11:49

    How the OSB to crush the 1st volume expired when writewindow closed on the 2nd volume (with the lower sequence number)?
    Is this possible without rotation policy?
    If this isn't how to set policy in my case?

    Thank you!

    OSB will automatically overwrite an expired volume when there need a band to write, assuming that there is no media can be added in the media family.

    Thank you

    Rich

Maybe you are looking for