All-in-one Deskjet F3335 allows to print "black only" on the profile of a user, no other
Hello
I have an annoying problem with my all-in-one Deskjet F3335. I print a lot of documents on my printer. Rarely do I need to print anything in color.
Since the acquisition of a computer running Windows 7 (x 64), I was not able to print in "grayscale: black cartridge only" on my profile; the only option is 'high quality '. (see image below) I thought it was a systemic problem until printining something user profile on my husband. His profile will allow for me to select "black cartridge only."
I tried to uninstall and reinstall the software and updates. This did not help.
Hoping someone out there might have a suggestion for me on how to solve this problem (and stop wasting my color ink)! Thank you
As I understand it, you can change the printer to print in only black and white on a profile, but not on the other on the same computer. Is this correct?
This type of question usually depends on the permissions available on each profile. I would hazard a guess that your husband is a Director or that there privleges more than your own profile. I check to make sure that your account is set up as an administrator first.
Secondly, I would also check the 'Advanced' tab, that sometimes you can change the settings for printing color black and white or grayscale.
Let me know!
Tags: HP Printers
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