My laptop cannot read a CD/DVD. It is a challenge for everyone. Please help help help. ? __

Similar Questions

• Windows media player cannot read CDs and DVDs

  MS supports says my Player DVD is dead and needs a new drive. So, I just install a new ROM DVD and still have the same problem - cannot read CDs and DVDs.

  When I play the CD, I always get the error meessage--(lecteur Windows media a rencontré une erreur lors de la lecture de lecteur de CD en mode numérique...). 'Digital' is selected under the tool-> properties-> device.

  When I play DVD, it is frozen my laptop or keep spinning and froze the Windows Explorer and the reader.

  I was able to read DVDs and CDs once after a few restart. During playback of CD the WMP abruptly stopped with error message and since that time cannot play CD DVD & more.

  So far, I did a few fixs that I found online and nothing wroks:

  * No upperfilter or UpperFilter registry

  * Uninstall and let the laptop automatically reinstall the driver

  * Ms. Fix it gives different results every time I run the fix-(1) detects no problem and therefore no patches have been applied (2) the main media in the CD drive is not readable (same CD has played correctly when using external USB DVD rom)

  Can someone help and let me know what that could be the problem and how to fix it! Thank you!

  Hi Amy,

  You can read the following article to clear the Windows Media Player database and check if it helps.

  You cannot view, add, or delete items in the library of Windows Media Player 11

  If you have any third-party media player installed on the system, then check if the DVD player works with it.

• Cannot read CDs and DVDs on satellite C660

  Hello

  I bought my PC laptop Toshiba Satellite C660 in December 2010.

  I was not able to play any CD or DVD.

  I checked on the properties of Media Player and found that the driver had been disabled.

  I know not how get the laptop to read CDs and DVDs, does anyone know how or why this happened? Is - this rare?

  Thank you

  Natsophia

  I do understand that with the driver disabled.
  Optical drive is listed in Windows Explorer?

  If you can't find it listed in the Device Manager and if it is in the unknown device list try this please:
  http://APS2.toshiba-tro.de/KB0/FAQ8101LA0000R01.htm

  It is described as a Vista but there the same should be under Win7. Please try it and send feedback.

• A 'ATAPI DVD A DH16A1L"installed in my computer DVD cannot read or write DVDs

  A 'ATAPI DVD A DH16A1L"installed in my computer DVD cannot read or write DVDs. Please help me solve the problem.

  Your question has been moved to a more appropriate forum. Please provide more information.

• HP BD ROM BC 5541 H cannot read a CD / dvd

  Hello

  HP BD ROM BC 5541 H cannot read a CD / dvd.i had try Microsoft Fix it & sfc/scannow, Scan result (windows resource protection has not found any breach of integrity).  Uninstall then device from Device Manager and install new, State of the Device Manager ("this device is working properly").

  Please help me... How to diagnose or fix?

  Kind regards

  

  

  Hello.

  BD Rom problem solved Finally, today, I've cleaned the lens of the drive with the Air blower (blow air from different angles) & drive to start working.

  Kind regards

  ,

• Cannot read some burned DVD SD-R2212

  Hello
  Cannot read some burned a DVD with my cd/DVD-ROM sd-r2212.
  I have found no information on this drive (Dvdr-R or Dvd - R +)

  Where is the problem?

  Do I need a new driver?

  Thank you

  Hello Daniel

  What you mean with some DVDs. How do give you an answer if you are not specific to your problem?
  Which laptop model you have?

• Optiarc DVD RW AD - 7560A ATA DEVICE cannot read the PC DVD - ROM.

  I have sony vaio VGN-NR38S. It has a Optiarc DVD RW AD - 7560A ATA DEVICE.

  A few days ago I bought a DVD of driving test. I can't use this DVD in my laptop.

  I tried this DVD in other laptops and it works perfectly, but when I insert in my laptop, it says "Please insert the disk".»
  could someone help please.
  Thank you.

  Hello

  Step 1: Please do all the same underneath if you did some before as is often total
  a process that solves the problem.

  Try this - Panel - Device Manager - CD/DVD - double click on the device - driver tab.
  Click on update drivers (this will probably do nothing) - RIGHT click ON the drive - uninstall.
  RESTART this will refresh the default driver stack. Even if the reader does not appear to continue
  below.
  
  Then, work your way through these - don't forget the drive might be bad, could be a coward
  cable or slight corrosion on the contacts (usually for a laptop) and other issues.

  Your CD or DVD drive is missing or is not recognized by Windows or other programs
  http://support.microsoft.com/kb/314060 - a Mr Fixit

  Try this fix manually if the Fixit 314060 does not work
  http://www.pchell.com/hardware/cd_drive_error_code_39.shtml

  Your CD or DVD drive is missing or is not recognized by Windows or other programs-
  a Mr Fixit
  http://support.Microsoft.com/kb/982116

  The CD drive or the DVD drive does not work as expected on a computer that you upgraded to
  for Windows Vista
  http://support.Microsoft.com/kb/929461

  When you insert a CD or a DVD, Windows Vista may not recognize the disc
  http://support.Microsoft.com/kb/939052

  Your CD or DVD drive cannot read or write media - A Mr Fixit
  http://support.Microsoft.com/GP/cd_dvd_drive_problems

  CD/DVD drive does not appear in Windows Vista, or you receive this error in Windows
  Vista installation after booting from the DVD (AHCI)
  http://support.Microsoft.com/kb/952951
  Drive CD - R or CD - RW Drive is not recognized as a recordable device
  http://support.Microsoft.com/kb/316529/

  Hardware devices not detected or not working - A Mr Fixit
  http://support.Microsoft.com/GP/hardware_device_problems

  Another possibility is that the cables are loose. Remove ALL power, then make sure that the cables in both
  ends. Remove and replace, do not just tight. For laptops, you can often clean power and
  contacts data with a pencil eraser.

  Some DVD players do not use the Windows default drivers so check with the manufacturer of system and
  manufacturer of device to see if there is a firmware or drivers for your drive if necessary.

  ===============================

  Step 2: You have disc problems as the CD/DVD is actually 4 discs in 1 case (CD & DVD
  Burn and CD and DVD read). So it is not unusual for 1 or 2 operational so that other parts
  do it right.

  Did you follow the Troubleshooting Guide for the reader who still does not work? There are
  the entries in registry that the troubleshooter does not solve and those who "might" be the cause.

  Check with your Maker system and a device for the two possible firmware updates and
  the correct registry entries for your car.

  Here are the keys that I of course are those in question - for the subkeys of the CD/DVD drive
  as there will be other subkeys in these keys. Do not forget to ask specific keys involved as well as
  the parameters.

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\IDE

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Hardware Profiles\0001\System\CurrentControlSet\Enum\IDE

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\ {4D36E965-E325-11CE-BFC1-08002BE10318}

  -----------------------------------------------------------------------

  You can probably find more info here and maybe even the exact registry for your CD/DVD settings
  drive from someone with the same model.

  Forums - a lot of expert real help
  http://Club.myce.com/

  CD/DVD units
  http://www.myce.com/storage/

  Use DevManView to locate the CD/DVD in the registry (be careful and do a prior Restore Point)
  nothing change) - find the DevManView device and then make a right click on it free in RegEdit.

  DevManView - free - an alternative to the standard Windows Device Manager, which displays all the
  devices and their properties in flat table, instead of the tree viewer
  http://www.NirSoft.NET/utils/device_manager_view.html

  =======================================

  As needed check with the Sony Support, their drivers and documentation online and ask in their forums
  on the problems known.

  Sony - Contacts
  http://eSupport.Sony.com/us/Perl/contact-land.pl

  Sony - drivers
  http://eSupport.Sony.com/Perl/select-System.pl

  Sony - Support
  http://eSupport.Sony.com/

  Sony - Forum
  https://Forum.sel.Sony.com/?XID=M:Showcase:eSupport

  I hope this helps.

  Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle="" -="" mark="" twain="" said="" it="">

• Product: HP Pavilion Notebook-PC G7, cannot access the bios settings/turn off the keys f1 - f12, please help!

  I got this laptop PC in 2012, it is a series of G7, I'm pretty sure. My problem is that when I turn the computer off and turn it back on, there is no option to open the menu of the bios (esc) or any option besides. Just a symble blue HP directly in the middle of the screen with a symbol of little loading below him. I pressed ESC, f1 - f10 and virtually all other keys to try to access it. What I really want to do is to disable most annoying f1 - f12 function keys.

  I'm no longer under warranty and my operating system is Windows 8.  There is also no error at all, just no response what that's right don't charge up to login password screen.

  Please help and contribution is appreciated.

  Hi 2livewire4,

  Welcome to the HP Support Forums, I hope you enjoy your experience! To help you get the most out of the Forums of HP, I would like to draw your attention to the Guide of the Forums HP first time here? Learn how to publish and more.

  I see that you are looking to access the BIOS of your laptop Pavilion. You can't access BIOS in the same way on Windows 8, because you have a faction of a second to get the right timing because of the quick loading of Windows 8 feature. This third party link will show you how to access the UEFI that will lead to the BIOS. You can also do it from the Windows 8 login screen as this Microsoft link will show. Here is a document from HP support disable the function on some models Fn key combination +.

  Thank you

• (Redirected) Its an urgent request for everyone, please post the solution to the problem in my laptop.

  My laptop model number is Inspiron 7520 15RSE. with i5 processor. and the amd graphics card.

  I have 4 experience problems in my laptop.

  1. whenever I press the power button to turn on my laptop, my screen becomes yellow with a horizontal silver line between the two and beep to start with a small break after 8 beeps and this process will continually. until and unless I have press the power button.  I HAV tried formatting my windows (complete clean install), but the problem persists. and occurs at least 5 - 7 times a day each time I turn on my laptop

  2. the problem is with my driver elantech touchpad touchpad, that is, every time that change the speed of the cursor of the mouse via the elantech touchpad software and then after restarting pc it always come back to its default position. I HAV tried to reinstall windows, then install the latest updated drivers but the problem still persists.

  3. my catalyst Control Center does not work, I am not able to open the graphics properties and configure switchable graphics. It always gives me a message. control of catalyst application has stopped working.

  I HAV tried installing the latest video of the dell website driver, but the control center does not open. Help, please.

  4 color screen my sometimes becomes dark and light whenever I try to open something. like browsing, watching video.

  I kknow that the problem is in the hardware, so please help me... : ()

  As you have a laptop, better make this laptop in the computer Forum post here:

  http://en.community.Dell.com/support-forums/laptop/default.aspx

  Bev.

• Cannot install the bbm 7 phones smart blackBerry... .Please help me

  Hi experts,

  IAM using the bb torch 9860 with Vodafone network... Cannot download the bbm Messenger 7 it pop up as there is an error in downloading the IAM Messenger... OS is 7. .Please help me in installing the bbm messener 7.

  That's because BBM7 is not yet officially supported (usable) in India.

  You can download here

• Satellite 1900-102: cannot read CD or DVD

  I had to reinstall the program recently and cannot get the dvd player works properly, it will only read CD-ROMs, no audio CD or DVD. I've updated the drivers, but that makes no difference. Does anyone know of a solution?

  Hello

  I do not know why this happens, but I would say to reinstall the system with the recovery CD.

  Good bye

• Qosmio F - cannot read or write DVDs

  Hello!

  my laptop read CD bun does not read the DVD.
  what the problem?

  Hi bobyradulescu,

  What laptop Qosmio F you have exactly? Is it equipped DVD player or not there only CD player?

  If you have a DVD player, maybe it s dust on the lens of DVD. You must use a microfibre cloth to clean the lens.

  Also try to delete upper and lower filters in the registry:
  http://support.Microsoft.com/kb/314060

• Satellite P300D - cannot read CD or DVD

  I had a problem.

  "TSSTcorp CDDVDW TS-L633A ATA Device" driver get lost, so I can not read the CD or DVD and do not respond

  I hope that this community gives me the link to this driver * please *.

  PS: Sorry for my bad English

  MY laptop: Toshiba Satellite P300D

  null

  Hello

  For a CD/DVD player, you need a special driver. It s a part of the operating system.
  Is the CD/DVD drive listed in Device Manager correctly or you have yellow exclamation points?

  Try to remove the CD/DVD drive in Device Manager. Choose the drive > right click > uninstall. After that, restart the laptop.

  If it doesn't work you should try to remove the upper and lower filters. Follow this workaround solution Microsoft how to proceed:
  http://support.Microsoft.com/kb/314060

  Good bye

• Cannot read the OS DVD, but can read the Diag CD sata disc?

  Greetings,

  Laptop is the famous brick of overheating creatively titled DV6416CA.

  I had to format the new hard drive after the original hard drive fried. (HP says too bad with that in short).

  It now sports a WD3200BVET which is sata 5400 320gigs. I had installed Windows 7 during about 6 months now.

  It was great. Life was good. I was happy. My daughter, wife and mother-in-law all used to watch movies online.

  Then they got a virus that has rendered useless map of wireless network and in the end, I was told by 2 different specialists to give up and reinstall. So I said OK. I'll reinstall with the same dvd that I used last time. But it was not to be.

  Somehow, I can read the diag cd I have but when I insert a dvd of Vista (a real one) it will not read it. He tries, but giving up at the end I tried the DVD (the original one) and also one dvd of Windows 7 on 2 other workstation without problem.

  Therefore, I can not install the OS from scratch on this laptop using the DVD player.

  The BIOS is also sport all options, for example, the IDE compatibility or such.

  Just the phone does not have a DVD OS...

  Thanks for the help

  Antoine

  PS: with 3 generations of angry women, waiting for this I need all the help I can get! LOLz

  Perhaps because it is the laser burnt out or defective DVD it reads cd but not dvd. Have you tried to boot from XP cd?

  You could try a 4 GB USB Flash drive to create a W7 bootable Installer.

  http://AgniPulse.com/2009/11/Windows-7-32-bit-and-64-bit-direct-download-links/

  http://freetechjournal.com/tech-space/Microsoft-Windows-7-bootable-USB-creator.html

  http://windows7usbcreator.com/

• Satellite A100-788 cannot read CD and DVD RW

  Hello
  I just bought a Satellite A100-788 and can not read the CD and DVD RW (DVD I tried is a Sony) with the CARPET * a DVD-RAM UJ - 841S.

  I have downloaded the driver (v 5.0.2.5) on the Toshiba site, and tried to install it but it did not work (result is ok, but it's the previous version when I look at the properties: Microsoft 5.1.2535.0, 07/01/2001). Installation of this driver will fix my problem, or, as I read on the forums, I'm going to nead to install a new firmware version?

  Anyone know what to do exactly?
  Thank you
  Stéphane

  Have you tested different brands of CD and DVD?
  As you may know the discs don't support all types of CD or DVD.
  In my manual, I found a hint of support of the CD and the DVD.
  This media must be tested and are compatible.

  You check the manual for this list