HP C309a all-in-one: the feature of copy on C309a

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• OfficeJet 7310 all-in-One: the device is not complete - Officejet 7310

  Initially, a 10 on my network windows desktop could no longer communicate with my Officejet 7310 all-in-one ethernet connection.  The Office recognizes the 7310 as a printer, but not as an all-in-one.  I tried to reinstall the software using the prescribed protocols, without success. I decided to ignore the problem.  The Office could still use the 7310 as a printer, but not as an all-in-one. In addition, my two laptops could always use the all-in-one features.

  Today, no reason apparent, the all-in-one feature has stopped working on my windows of 10 laptops.  When I tried to scan a document, I received a message that says: "device to complete installation. Attach the usb cable or reinstall the software. "I am more able to reinstall the all-in-one software.  Just like with my office, my laptop can use the all-in-one printing function, but cannot use the functions of HP Solutions Center.

  I used the protocols recommended - uninstall the 7310, running windows disk cleanup, run ccleaner registery cleaner, closing all devices on the network except the 7310 and a laptop.  Nothing works, despite several attempts on various computers.  Is no longer, I can install the software of HP Solutions Center on any of my windows 10, 64-bit, PCs - wired or wireless.  The 7310 is essentially a 'brick', because it no longer works as an all-in-one.

  What can I do to fix this? Help.

  Hey @fatz2fly,

  I don't think that you have missed something, but I recommend you uninstall a more holistic approach at this stage. I know that this appears at first sight very complicated, but I burst in instructions step by step to make it easy to follow

  1. Hold down the Windows Logo key on the keyboard and the 'R' to open the dialog box run, type % temp %
     • Delete all files and folders in the temp folder. Choose Skip if all pop ups seem to say all files cannot be deleted
  2. Delete the printer devices and printers and the driver from the properties of the server. See the instructions below before proceeding to step 3.
  3. Download the software and choose Save as, save to desktop >AIO_CDB_Net_Full_Win_WW_130_141.exe
     • After downloading software and extracts, reopen the temp folder, use the instructions in step 1.
     • Locate and open the folder starting with 7z (example: 7zS2356)
     • Open the Util folder
     • The CCC folder
     • If you have a computer HP run the L3uninstall.exe. If you have acomputer no HP run the L4uninstall.exe
  4. Once the uninstall is complete, reboot the computer
  5. Download and run CCleaner - How to use CCleaner.

     Installing software on the computer with a registry key, its place would be like trying to paint a wall with a hole in it, you need to patch the hole first. Repair the registry, and then install the software. Registry cleaners can be useful tools to solve certain types of problems in the registry, as those that are created when a program does not properly uninstall or a malware infection is not cleaned properly.

     This suggestion is not a document of HP, it is my own opinion. My preference is CCleaner, I use it on my computers. If you have a registry cleaner already, or that you prefer, you can use it.

• Follow these steps to reset the registry settings and options for Windows Installer.
  • Hold down the key of the Windows Logo on the keyboard and the 'R' to open the dialog box run
  • In the Open box, type msiexec /Unregister, and then click OK.
  • Hold down the key of the Windows Logo on the keyboard and the 'R' to open the dialog box run
  • In the Open box, type msiexec/regserver, and then click OK

* Note: there is a space between the c and the /.

If you do not at this stage, use this link to perform another way. Restart Windows install

1. Run the system Accessories\ tool disk cleanup <> How to delete files using disk cleanup
2. Download and install the latest version of Adobe flash player http://www.adobe.com/support/flashplayer/downloads.html
3. Restart the computer
4. Download and run the HP printer install wizard for Windows
5. The HP printer for window installation wizard was created to help Windows 7, 8, 8.1 and 10 users download and install the most recent and most appropriate HP software solution for their HP printer.

Please let me know if that solves the problem, or if you need assistance. Thank you!

_______________________________________________________________________________________

REMOVE THE DRIVER FROM THE PRINT SERVER PROPERTIES

1. in the folder "devices and printers".

2. choose "print server properties.

• Win XP - with no printer selected, click 'File' then 'server properties '.
• Windows Vista - with no printer selected, press 'Alt' and then click 'file' then 'server properties '.
• Windows 7/8, 8.1 and 10 - select any printer in the "Devices and printers" folder and click on "Print server properties" above.

3. click on the "Drivers" tab at the top of the window "properties of the print server.

4. choose the printer that you want to uninstall, and then click 'remove '.

5. choose "Remove driver only.

6. the next screen will give a warning, letting you know that the removal of the driver package will remove it from the system. Click 'Yes' to say are you sure you want to do.

If documents are stuck in the spooler to print, you see an error, cancel all documents waiting in the print queue or try restart the spooler to print, and then try to delete the driver from 'Print server properties' again. If she will not always remove the sachet, restart the computer and the printer should correct this error "in use" and allow the driver to be removed.

• If him you continue to get an "in use" message followed the steps in the document here. The specified printer driver is currently in use

Now return to step 3 of the instructions above.

• HP Photosmart C4580 all-in-One: the hp Device Manager

  I recently moved and wireless printing is no longer available, because I have a new router, etc. I'm trying to go through the steps to get my printer to print wireless again. I started with the (difficult to understand) online books and forums, but I encountered a problem.

  A step now asks me to open on my Mac HP Device Manager, but I do not have this program. I guess that it has deleted along the way. Where can I download to continue to implement the capabilities of my wifi printer?

  Thank you!

  Hello @joyandlady,

  Welcome to the Forums of HP Support!

  I would like to help you today with the configuration of your HP Photosmart C4580 all-in-One printer to print wirelessly with your computer Mac OS X 10.7. The Device Manager is a feature of the Windows operating system. I don't know why you got a quick for you going into the Device Manager, but it is not possible for your Mac operating system. Now, because of the age of your unit HP Photosmart there is no downloadable HP full feature software or driver for your printer in Mac OS X 10.7. Therefore, you rely on an update from Apple to install printing and scanning of the capabilities of your printer on your Mac. For this reason, you are not able to perform normal wireless setup wireless for your printer configuration is done via the installation package. For this reason, we have two options.

  Option 1: Install the printer on a supported operating system and run the wireless installation. Once the wireless feature is successfully configured you simply (+) add your printer to your Mac OS X 10.7 for printing and scanning.

  Your printer has a pilot full of features in favor:

  • Mac OS X 10.4
  • Mac OS X 10.5
  • Mac OS X 10.6
  • Windows XP
  • Windows Vista
  • Windows 7
  • Windows 8
  • Windows 8.1

  These operating systems listed will allow you to easily configure the feature wireless on your printer.

  Option 2: Run an Ad Hoc of the wireless installation. This can be a bit difficult. To set up your printer through the Ad-Hoc connection, please follow the steps below.

  1. Let's start by you information computers Mac network gathering because we will need shortly. Go to the Apple and select System Preferences

  2. Select the network

  3. when the network window opens, choose Airport (or Wifi) on the left side:

  

  4. click on the button "Advanced" at the bottom on the left.

  5. Select the TCP/IP tab at the top

  6. take note of the IP address of your computer that we need to reference later

  7 enter your subnet mask and the numbers of your router (default gateway) , because we have also to those too:

  

  8. close the network window.

  9. click on the icon Wireless at the top of your Mac on the right side:

  

  10. connect to the network that appears with your HP C4580 inside.

  11. on your printer wireless light should go solid after a few minutes. At this point, you want to print a Network Configuration report.
  

  Print a Network Configuration report using the button Wireless on the product, press the grey button until print a Network Configuration Page is highlighted, and then press the Green button. A Configuration page prints, including the IP address you need to the next step.

  12. the Network Configuration report new take the new IP address 169.254.xxx.xxx and open your Internet browser.

  13. your Internet browser will not load a real Web site, because you are not on the Internet right now:

  

  14 take your new 169.254.xxx.xxx IP address and enter it in the address bar of web page anyway and go to this site. Do not include the www.

  15. click on the Networking at the top tab:

  

  16. Select connection on the left hand side

  17 select Wireless at the top and then Advanced:

  

  18 type your SSID (your home or business Internet network name)

  19 select Infrastructure

  20 choose your encryption. He will already be WEP or WPA (you may need to ask your internet provider if you don't know what yours is)

  21 type your network (password/password) in the field below WPA or WEP key, one that corresponds to your type of encryption that is given to you by your internet provider.

  22. click on apply bottom-right:

  

  23. on your Mac , click the Wireless at the top:

  

  24. reconnect to your normal Internet

  25. go to Apple - System Preferences - select print and scan

  26. click on the Plus (+) button to add your printer Hello

  Now that your wireless printer is added, please test printing.

  Please reply to this message with the result of your troubleshooting. If you prefer to run the installation Wireless under an operating system that is supported, please let me know which operating system you use, and I can guide you through these steps. Good luck!

• OfficeJet 5740 e-all-in-one: the printer display shows 'downloading' message despite no web service implemented

  I got a new Officejet 5740 e-all-in-one and put in place a few days ago. It is implemented in a router which is also a modem.  I've implemented any web service.  My network is password protected, and I'm the only one on this subject.

  A couple of times I arrived in front of the printer and there was a screen that says that there is a current download, and he showed the percent completed. This surprised me because I have not implemented in web services for the printer.

  I cancelled the download, both times.  The second time I accidentally typed the screen again.  I don't know what button I hit, but it has printed a message that says that my printer is now web enabled.  He also says that my printer has an email address.

  I went into the web installer, and it seemed to me that I had not implemented the web.

  1. what could it possibly download?

  2. If it does not complete a download while I'm not looking for, will there be a record of this?

  Hi @Andrew111,

  Thanks for joining the Forums of HP Support for a solution to your printer problem.

  I understand that you use a 5740 Officejet from HP printer e-all-in-one with a computer of Windows 7 and you noticed that the screen of the printer said there was a current download, which you surprised because you but you did not set up web services. I would like to help with that.

  You mentioned that the printer has its own e-mail address. Web services have been enabled for the printer to have an address of mail @hpeprint.com. It is possible to disable the ePrint and printable HP once the HP Web Services has been enabled.

  The download that was underway was probably a printer update, which will come by automatically. Nothing to do with the computer. I don't think there is a record of updates of the printer anywhere.

  Please let me know if that answers your question...

• DeskJet 1510 all-in-One: the installation of the software has failed after the USB connection and remain unfinihed. Work for printer and Scanner

  My PC Dell XPS401L has been updated to Win 7 Win 10.  Then, the HP DJ1510_188 software has been installed.

  The task was ok until the bond required of the Dekjet to the USB port.

  Heard the noise of the acknowledgement of receipt, but there screen remains unchanged despite I wait several minutes. So the installation remains unfinished. However, the printer and scanner are both of the device but are not available important "Solution Center" screen.  I already have the solutions of the error indicated by HP support withot success.

  The system indicates that the problems appear in the USBsetup.exe

  Can someone help on this subject?

  Horacio

  Hi @Horacio_B,

  Thanks for joining the Forums of HP Support for a solution to your installation problem.

  I understand that you try to use an all-in-one printer HP Deskjet 1510 with a PC that has been upgraded from Windows 7 to Windows 10 but does not complete the installation of the USB and the HP Solution Center is not available. I would like to help.

  I would like to start by disconnecting the USB cable and uninstall all software related to printers. Here is a support document which can be used if necessary reference - uninstalling the software of the printer (Windows).

  Once it's over try to use the HP printer installation wizard for installation. This tool will get the software and installation help.

  Please let me know if that solves the problem, or if you need assistance.

  Indeed, if this help you to achieve a solution please click the 'accept as Solution' and the 'thumbs up' buttons down below in this message.

  Thank you!

• HP Officejet 7310xi all in one: the HP Officejet 7310xi all-in-One Printer-t - y at - it a hard drive?

  The all-in-one printer HP Officejet 7310xi contains a hard drive?   So if, for the purposes of recycling how to remove or disable otherwise?  Thank you.

  There is no hard drive in the Officejet 7310xi.  Verify that no memory card is inserted in the memory locations in the lower right front side of the machine.

• PSC 1350 printer all-in-one: the "scan" button is grayed out.

  I'm looking for just a simple answer to this.

  My 1350 all-in-one (an old model by the way) has all of a sudden the "scan" button grayed out

  He shows me the overview of the analysis, but it does not scan.

  I used this computer and the printer together for many years.

  This isn't a device, just a regular connection.

  Frustrating.

  Hello

  Or select an area on the preview of the scan with the mouse or uncheck the custom size option and choose the required scan size, then you will be provided with the opportunity to complete the scan.

  Kind regards

  Shlomi

• OfficeJet 6300 all-in-One, the error message which is print cartridge is open

  I use my all-in-one HP Officejet 6300 as a standalone Copier, because he's too old to install it on my Windows 7. Now, I get the error message that the print cartridge door is open. I can't find any door open but can not use the machine until I get rid of this message.

  I solved my problem by placing a heavy book on top of the printer. Apparaently, something is a little out of place and the book guard door is closed properly. Not a very technical solution, but it worked for me

• 18 HP all-in-one: the instruction at 0xa848a02f referenced memory...

  I have a HP18 is about 3-4 months and recently, when I go to shut down the computer, I get a popup screen that says:

  "The instruction at 0xa848a02f referenced memory at 0x784ca548.  The memory could not be read.  Click OK to finish. »

  Can someone help me?  What it means?  How can I stop showing it when I go to the stop?  I look forward to a serious response.  Thanks in advance.

  Hello @propaplace,

  I read your post on how your all-in-One computer indicates that he met a referenced memory error message, and I'd be happy to help you in this case!

  To fix this, I advise you to follow the steps described in this document on the using Microsoft System Configuration (Windows 8). This should contribute to prevent background programs from interfering with the memory on your system or the services. I also suggest updating the drivers on your computer by following the steps described in this resource using HP Support Assistant (Windows 8).

  If the error message always indicates a memory problem, I recommend you to return your system to a previous restore point before the problem occurred. This can be done by following the steps described in this document on using Microsoft System Restore (Windows 8).

  If the problem persists, I suggest to perform a backup and restore of your operating system. This can be done by following the steps described in this resource on the backup of files (Windows 8), and more to perform a recovery of the HP (Windows 8) system. This should return your system to the factory settings.

  If the problem persists, please contact our technical support for further assistance in this matter by clicking on the link below to get help from your region number.

  www.HP.com/contacthp/

  I hope this helps!

  Concerning

• c7250 all-in-one: the network but not settled on laptop

  So, I'm new to this.  I have photosmart c7250 all-in-one.  My laptop has windows Vista premium edition.  Whenever I'm trying to install the printer, it shows no printer found.  I can find it via the control panel when I add a printer.  My laptop computer and printer are both active on my wireless network.  I can even print to it wireless.  It will spit out a blank page before every page it prints.  The printer is not only found during installation.  I got the printer working fine before.  I had to get my laptop, now I have this problem.

  I tried once more after the last message.  It worked this time.  However, I disabled my security only long enough to install.  I can shoot HP gacé Gallop again once and I don't have a blank paper before the test page.  Thank you once again.  I had tried for months until what someone told me that these forums exist.  Thank you!

• Printer HP Deskjet 3070 all-in-One - the IP address will not save

  Hello

  When I connect my printer to all-in-one HP Deskjet 3070 - B611a and try and update the IP address manually, it says it is in place and I press ok but nothing happen need me just indented on the same page but with the address IP is entered.

  The same things happen when I try the wizard he fines the Wifi network and accepts the wifi key tells me im change network, but then after that just takes me back to the first page of the wizard as nothing has happened.

  Almost as if it won't save or flash memory.

  Please help someone.

  Thank you

  Bryan

  Hello Odbod22

  By turning the printer power switch will usually change the IP address, unless make you it static or unchangable. The reason for routers use a protocol called DHCP that tells it how to distribute IP addresses. So, it is not uncommon that address to change. To avoid this, you must assign a static IP address on the printer.

  To do so follow the link below and search for "Step 6" how to set a static IP address.

  Printer keeps no connection Wi - Fi

• OfficeJet J3680 all-in-one: the caller ID feature

  Hello

  My officejet does not seem to have the caller ID function as it should.

  Do I have to update - upgrade somehow?

  Thank you

  Hello

  It is difficult to say, but it is surely worth a try.

  Ensure that the correct area is selected under Setup > Prefrences > Set Language & country.

  If it is still not listed, the options may vary according to different countries and such is not supported by the printer in your area, usually the option should be available.

  Kind regards

  Shlomi

• Series F-300 HP all-in-one: the complete elimination of HP F - 300 Series All In One Printer

  I can't remove all the F-300 series printer parts after deletion

  Hi @wnight1and welcome to the Forums of HP!

  I'd love to help you to uninstall the software using a more comprehensive approach. Have uninstall you with the intention to reinstall? Was - that thing a troubleshooting steps that you complete to solve a different problem? I will include the following steps to reinstall the software, but of course you can ignore them if you just want to uninstall.

  1. Hold down the Windows Logo key () on the keyboard and the 'R' to open the dialog box run, type %temp%
  2. Delete all files and folders in the temp folder. Choose Skip if all pop ups seem to say all files cannot be deleted
  3. Download the software and choose Save as, save to desktop > AIO_CDB_NonNet_Full_Win_WW_130_141.exe
  4. After downloading software and extracts, reopen the temp folder, use the instructions in step 1.
  5. Locate and open the folder starting with 7z (example: 7zS2356)
  6. Open the folder Util
     
  7. The CCC folder
  8. If you have a computer HP run the L3uninstall.exe. If you have annon HP computer run the L4uninstall.exe
  9. Once the uninstall is complete, reboot the computer
  10. Follow these steps to reset the registry settings and options for Windows Installer.

• 4500 HP inkjet all-in-one: the drivers Windows 10

  Error occurs when download drivers HP for 4500 to my laptop with Windows 10.  Fix HP ('Windows update') does not work.  HP Solutions icon is on the home page, but does not open.  I tried uninstalling and reinstalling several times.

  Hello

  Right click the button start and select programs and features, click View Installed Updates.

  Search for KB3132372 and uninstall the specific update, then try to open the HP Solution Center.

  If it works, temorarly will hide the update until Microsoft will resolve this problem by following this tool:

  https://support.Microsoft.com/en-us/KB/3073930

  Shlomi

• HP 8600 pro all-in-one: the horizontal stripes on the print out and print to PDF HP 8600

  I'm the horizontal stripes on the printed pages. I cleaned 3 times, each time, the printed test results look good. I even had streaks on the pdf when I chose the print to pdf function. I ran the diagnostics and everything seems fine. I don't get the error messages.

  Not all pages have streaks. But I tried to re - print this document several times and the first page always streaks.

  Hello kerriman,

  Could you go to see how the printer is connected? Is it plugged into a bar supply or directly into a wall outlet? If it is in a power bar could you try plug it straight into the wall.

  If you're still having problems after this attempt following the steps in this document:

  http://support.HP.com/us-en/document/c02866222