HP C4480 printer makes the black spots on the longer side after change cartridge

After several years of impeccable service (thanks, HP!), my C4480 House today started leaving black fingerprints on one side 8.5 "x 11" long.

This started after I replaced both cartridges with certified HP cartridges.

Three printed documents were all the same--a moderate amount of burrs in the bottom right of the document, tapering to light burrs on the top right.

The tasks are diamond shaped. They start as a string, but 1/3 of the way to the top of the page, they space out about 1/3 inch of distance.

I unplugged and replugged the power and USB cables at both ends, make sure the glass is clean and remove and reinstall the cartridges.

No change.

I'm no technician but it looks like a mechanical problem, not software.

I scanned a printed list and joined here as a JPG.

Thank you, all.

Arrgh... looks like the document is incorrect, and I don't have a C4480 to check.  Said the full user guide here:

Print a self-test report

If you experience problems printing, print a self-test report before replacing the ink cartridges. This report provides useful information on several aspects of your product, including your print cartridges.

To print a self-test report

1 load letter or A4 unused plain white paper into the input tray.
2. press and hold the Cancel button and then press the start copy color button. The product prints a self-test report, which may indicate the source of the print issue. Below is an example of the test of ink of the report area.

I will file a bug report to get the document updated.

Tags: HP Printers

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