HP Color LaserJet 5550dn not installed cartridges

From the web UI the error shows that:

Problem resolution at least a supply text
is low, missing,
empty, in the wrong
Position, or not
well in place.
To view SUPPLIES
STATUS, press on "?" to
the release of this message
then press X.

The built-in LCD display, it shows that all 4 cartridges are not installed.  I reinstalled and replaced without success.  The diagnosis of disable cartridge I would like to print a test page (without printing anything on paper of course), narrowing of the troubleshooting.  Our company is to buy cheaper cartridges from Staples instead of HP, but this has not changed and has worked with the printer before recently.  Recently, someone has changed the cartridges and loosed a spring on unrolling transfer.  Here are my questions for the community:

1. where can I check if the cartridges are recommended HP?

2. where can I find a service manual for the transfer kit and cartridge loading areas are set up correctly?

Edit

With Diagnostics enabled disabled cartridge, the test pages are not able to print.  In the process of troubleshooting, I have about 30 pages printed and got 1 out the top normally.  The 1 that came out before was a stroke of luck.  The error is jam in the TOP COVER, there are 2 pages stuck, the first one was just before the block of detecting color registration.

3. How can I clear the error message on the cartridges is not not present?

After completing the service manual troubleshooting steps in table 7-2 (at page 277), I decided to replace the controller memory of the electronic label PCB.  This does not solve the problem.  After seeing a small piece of metal near the lower left corner of the ETB, I found it in the manual (Figure 6-40, page 221).  I couldn't get it back in so I decided to take the drum out of re training - install (page 219-221).  It worked!

1.  ? but it wasn't a problem.

2. Google.

3. install the drum drive assembly binding arm that has not already been installed.

Tags: HP Printers

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