HP Color LaserJet M476nw MFP: upgrade to Mac OS Sierra, version 10.12, now impossible to save scanned copies

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• HP Color LaserJet M476nw MFP: Scanner reported an error - HP Color LaserJet M476nw MFP

  I had problems with the HP scanning software.  When I run the software and try to initialize a scan, I get the message

  =====

  Scan reported an error

  HP Color LaserJet M476nw MFP is currently unavailable. Please check if it is connected and turned on, or try again later.

  =====

  In fact, the scanner works fine, like I can scan documents directly to the USB port on the printer.  The scanner has worked in the past with the HP software on my computer, but now just won't work.  The printer is also properly connected to the computer as I have no problem with printing of documents.

  No idea how to fix this?

  Thank you!

  Hello

  Try to install the following package to make sure that your drivers are perfectly up-to-date:

  https://support.Apple.com/kb/DL907?locale=en_US

  Then restart your Mac and try to scan the image.

  If the same persisnts open the JSCA-Packard folder and move the HP scanning application to the trash.

  Then install the HP Easy Scan app instead (which is the latest version of HP scanning):

  https://iTunes.Apple.com/us/app/HP-easy-scan/id967004861?MT=12

  Now try scanning using the application and check for the difference.

  Please let me know the results,

  Shlomi

• HP Color Laserjet M476nw MFP: My HP Color LaserJet M476nw MFP

  My HP Color Laserjet M476nw MFP made a crowing noise when printing envelopes.  Require lubrication?

  If you use non HP / recycled / fill the ink cartridges, then the first step that I would say is to replace these cartridges a genuine HP toner cartridges.

  If not the toner cartridge, then it would be one of the components of hardware printer that is at issue, where a Tech HP may need to perform a physical inspection of the aircraft and the error condition.

• HP Color Laserjet M476nw MFP: Printer unavailable

  I am now unable to print wireless from my laptop computer on our home network printer after upgrade Windows 8 to 10 of Windows. Now, everything that I try to print from Microsoft Word by default OneNote 2016. Indeed, original default printer HP Color Lasejet MFP M476nw, do not even appear in Word as an option. The printer is, however, listed under printers and Scanners in the settings, even if it is registered with the statement "Driver is not available." I'll be very grateful for any help to solve this problem if things will run as well as they did before the upgrade. Thank you, in advance, for helping me out this jam.

  Once you upgraded your computer to Windows 10, you upgrade your printer to 10 Windows as Microsoft told to do?

  Here is your web page with drivers and full software.   Just search the website of HP.

  http://h20564.www2.HP.com/hpsc/SWD/public/readIndex?sp4ts.Oid=6457978&swLangOid=8&swEnvOid=4192

• Scanning for HP Color LaserJet M476nw MFP

  I just installed the software for the MFP476nw. When I scan a page 8.5 by 11, it scans it on a larger size which must be grown before the Save as pdf. This creates a lot of work for a large document when you need to crop each page before saving. What is the best way to scan the page 8.5 by 11 to the same size of paper to PDF using the MFP475nw?

  Of course, on Mac, you can use the HP scanning software, located under Applications > Hewlett-Packard.

  Once by clicking new scan you need to click on the button to view the details and change the scan to letter size.

  Altervative another is to scan using the tools of OS like Apple Preview, Capture of Image or screen breeders & Scanners.

  Remember undeck the option custom size in the scan settings, and then select the LETTER size.

  You can find detailed instructions for those in the fofllowing link:

  http://h20566.www2.HP.com/hpsc/doc/public/display?sp4ts.Oid=5245583&docid=emr_na-c03415763&docLocale=en_US#N100F0

  Shlomi

• HP Color LaserJet M477fnw MFP: Scan to computer button disappeared

  Hello, I saw similar comments of the same issue, but none with a solution.  The closest is this: http://h30434.www3.hp.com/t5/LaserJet-Printing/How-to-fix-missing-quot-scan-to-computer-quot-touchsc...

  Problem: We have a new printer that we have Setup.  During the installation process, on the touch screen, provided the message to "Scan to Computer".  We used the option to make sure it worked and took part in the computer we wanted.  We restarted the printer, and the option is now missing!  The option "Scan to Computer" has completely disappeared.  Where it was once a touchscreen button / option, no longer exists.

  Printer: HP Color LaserJet M477fnw MFP

  OS: Mac OS X 10.8.xx

  I downloaded the firmware update, but that doesn't work either.  I tried using the verification of updates of the touch screen of the printer, it can never connect.  I connected to the internet, I connected directly on a hard line, still no connection.  I literally just bought this printer yesterday, with a 2-year service plan, drove an hour to the next closest store that had it in stock and it gives me nothing else problems.

  I have unplugged and waited a minute.

  I've uninstalled and reinstalled the printer and the software from my computer.

  I'm out of ideas.

  Hello @gfrd3489

  If you talked about scanning to the icon post from work or option after pressing the icon of the scan on the printer itself that one has been dropped by HP since she had so many questions with that like on some devices will only scan flat and not of ADF.

  If you notice you still have other options such as scanning to USB key, scan to e-mail or scan in network on the printer folder of are next to the HP scanning app on the PC for windows and mac

  Devices most recent are not supposed to have this option on the first place and the firmware and normal updates which will remove devices more alumni who have it

  There were a few M477 which were sold to vendors when it first came out which was which, but as soon as he gets the first update will be deleted

  hope that clarifies the question

• HP Color Laserjet M277dw MFP: Cannot scan HP Color Laserjet MFP M277dw on Mac OS 10.6

  Hello, I can not scan to network drive using the above mentioned printer. Scan to USB key is possible.

  I downloaded the update (version 20160331) firmware image, but impossible to install the program. After double click, nothing happens. Any ideas?

  Thank you and best regards

  Christoph

  Hi Christoph,

  The printer is not compatible with Snow Leopard, it is supported on Lion (10.7) or later versions.

  You can find the system requirements below:

  http://support.HP.com/us-en/product/HP-Color-LaserJet-Pro-MFP-M277-series/7089945/model/7089949/document/c04515051/

  The update of the firmware utilitywas not desinged for your operating system and therefore does not work on it.

  As the connectewd printer to a network, follow these steps to update firmware directly from the menu of the printer:

  http://support.HP.com/us-en/product/HP-Color-LaserJet-MFP-M277-series/7089945/model/7089949/document/c04517106/

  If the implementation of scan to a shared folder on your grave down Mac, please specify the exact error, and the parameters used (path of the shared folder used, etc.) also well done you have shared this folder your Mac form?

• Where's MAC address for HP Color LaserJet CM3530 MFP?

  I can't find the MAC address (hardware) for the HP Color LaserJet CM3530 MFP.  Curiously, it is not on the configuration page.

  Run the network settings page.

• LaseJet MFP M476nw: Since upgrading to Mac OSSierra when sending scans of file - cannot save

  After upgrading to Mac OS Sierra, I'm not able to save the scans when you send 'folder '. I need to print to PDF and then save.

  Hello
  The HP scanning application is not compatible with Sierra, so you may experience problems.
  Remove the HP scanning by moving it to the trash, then empty the trash.
  
  Instead install HP Easy Scan below, it will be installed in the Applications folder:
  http://FTP.HP.com/pub/softlib/software12/HP_Quick_Start/OSX/installations/Essentials/HP-easy-scan-1_7_0.pkg
  
  If you experience additional problems, ensure that the latest version of the software is installed by following HP Easy Start below:
  http://FTP.HP.com/pub/softlib/software12/HP_Quick_Start/OSX/applications/HP_Easy_Start.app.zip
  
  Finally, make sure that your drivers are up-to-date by clicking the Apple icon, select about this Mac and then press on software update.
  Click on the Bank on the menu bar, click Reload Page, click all update if an update is available.
  
  Kind regards
  Shlomi

• HP Color Laserjet M476dw MFP: Of memory error on the HP Color Laserjet M476dw MFP printer

  Help please,

  I have a printer of HP Color laserjet M476dw MFP, its connected wireless to my computer mac laptop and it was working fine but suddenly today it appers error low memory which is strange, the file size is not more than 400 Ko, a simple solution to get red of this message pleassssssssssssssssss.

  I removed the printer and he added once again, the name of the printer seems to be good and show connected.

  Thank you.

  Shahid

  No, I did not change the toner, but I found the solution.

  This solution worked for me and my printer works now. You also try MAC OS.

  Remove the printer in printers and Scanners.
  Click on the button +, select the Protocol IP on top, type the address IPv4 of the printer, select Jet Direct below and then apply.

  Good luck

• LaserJet pro 177: bought used hp color laserjet pro mfp m177

  Installation disk arived broken. How can I do to replace it.

  Just upload what you want the site web theHP.

  http://support.HP.com/us-en/drivers/selfservice/HP-Color-LaserJet-Pro-MFP-M177-series/5303438/model/5303443

• HP Color LaserJet M277dw MFP: I forgot password and admin user name

  I have a HP Color LaserJet M277dw MFP and I forgot the username admin and the password.  They were the two changed wwhen the printer was purchased. Is it possible to reset back to factory default admin/admin?

  Go to this web link, the instructions are there.

  http://ow.LY/Bbpy305fOQk

  rbogdan

• Color LaserJet CM6040 MFP: A3 manual duplex Duplex on Color LaserJet CM6040 MFP taken in charge?

  Hello

  I hope someone can help to answer this question. I am trying to print a newspaper on the double-sided A3, but I get no prompt to reinsert the paper to print on the other side, as I do when I print A4.

  The parameters have been triple checked and still the A3 prints out sequentialy on one side.

  My question is the Color LaserJet CM6040 MFP support manual duplex Duplex A3?

  Thanks in advance

  JEAN

  The CM 6030 / 6040 CM User Guide manual States:

  «Duplex printing: provides printing automatic duplex (print on both sides of paper).» The range of paper size for automatic duplex printing is 175 to 320 mm (6.9 to 12.6 in.) x 210 to 457 mm (8.3 "to 18"). Media weight range is from 60 to 220 g/m2 (16 to 58 lbs.)"

  If you use manual duplex because the printer driver does not offer the automatic duplex option, it may be that the driver does not know that a duplex unit is equipped.

  The function "automatic detection" used by some drivers on the install (or update) does not always; make sure the driver knows that a duplex unit is present on the printer (assuming that a single is present):

  • For the instance of the printer in question, bring up the printer properties dialogue.
  • Select the device settings tab.
  • Make sure the duplex unit is set to installed and not installed.

  You will probably need to be logged in with administrator credentials in order to change the settings of the device.

• HP Color LaserJet CM1015 MFP: LaserJet CM1015 scanner does not work in Windows 10 (64-bit)

  I up graded to Windows (64-bit) 10 now the scanner on my HP Color LaserJet CM1015 MFP does not. I installed HP Universal print drivers, but apparently there is no include scanner drivers. Anyone know where I can get the drivers scanner?

  Thank you

  N ° 7

  Hi Lou,

  Basic scanning drivers built into the operating system only allow scan however a USB key.

  You can follow these steps to install the previous HP software by using compatibility mode:

  http://h20564.www2.HP.com/hpsc/doc/public/display?docLocale=en_US&docid=emr_na-c03506225

  Vista drivers can be obtained directly from the following link:

  http://h20564.www2.HP.com/hpsc/SWD/public/detail?sp4ts.Oid=1846081&swItemId=ly_51851_1&swEnvOid=2100

• HP Color LaserJet M277dw MFP: HP Color LaserJet M277dw MFP - may not wake from sleep

  Hello

  This has been put to death elsewhere, but I have not found a solution that works.

  I'm close to return this product, but thought I'd have one last try here.

  I have a brand new HP Color LaserJet M277dw MFP. It works very well. Apart from one thing, when the printer goes into sleep mode, I can't he wakes again and accept print jobs. Sometimes go to the printer by pressing the touch screen and turning market working again, but if I just send a print job if it is 'sleep' mode, it prints ever.

  Printer is connected via wifi only, no other method of connection.

  Printer is assigned a static IP address 192.168.1.105

  DHCP is disabled in the printer

  IPv6 is disabled in the printer.

  IP address of the router is 192.168.1.1

  DHCP is enabled in the router with a starting address of the 192.168.1.150 and an address to 192.168.1.199

  DNS primary and secondary 8.8.8.8. and 8.8.4.4 assigned in the printer.

  I've updated the firmware inside the printer to the most recent version, as well as pilots of Windows 10.

  I tried to reset everything and turning everything (including the printer itself, the router and all other PCs, laptops, tablets, phones etc...) and the new, but no joy.

  Can anyone help please?

  Thanks and greetings

  Nick

  I ran the HP print and scan doctor software, and this update the firmware datecode 20160606 printers.

  So far, that * seems * fixed the awakening of sleep problem. Fingers crossed!

  Detective Conan.

  Thank you

  Nick