HP compac q not to recognize the power supply cord.

Tried the portable family factory restore, but failed "plug your laptop AC.

The computer is plugged in with the power light on and is in charge of the battery.

Help, please!

HP Compac Q running Vista.

Thank you in advance,

Darren

Remove the battery and leave the AC adapter is connected.

Are you using recovery discs or try to use the F11 Recovery Manager?

Please identify your laptop. For an example, see my signature. Include all alphanumeric characters.

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