HP Designjet 500 42 '' model work, the print heads

Recently I repair a DJ500 42 '' model for a friend, and even I replaced with new Magenta, Cyan & yellow heads printing, but invites always replace them. I tried 2 new popular series and always the same.

I opened the box to transport and clean all the contacts on thin and all cables inserted perfectly & securely. Nothing works.

The transport box looked like new and not dusty, and I really doubt that there problem. Ink system all very well with HP inks.

I replaced it with a new gas station, belt and transport move freely.

No idea what I can try?

Thanks in advance for your help.

Concerning

David:

Thank you for your valuable info and I just did what you suggested:

After that I removed all the print heads and dj500 front display,
Cyan, magenta, yellow flashing and black had full solid

flashing.

After that I inserted all the heads of print with cyan, magenta, yellow crossed

flashing.

That's all...

Maybe I'll try different transport box...

Tags: HP Printers

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