HP Deskjet 2542: Printing from laptop

The printer works perfectly when printing from a phone or a tablet.

It will print well from my laptop too long if I print using HP ePrint.

The problem occurs when I print from the laptop but choose my default printer which is the HP 2542.

Colors on the printout are not correct.

All other devices, the color printing is OK. (And when you print the laptop using HP ePrint)

Hi koolwilf ,

With ePrint it uses their own driver, not the one installed on the computer.

You can try to install the driver Windows classic to see if you have the same results.

In devices and printers, run the Add Printer Wizard and select the classic HP driver from the list.

Please let me know the results.

Thank you.

Tags: HP Printers

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