HP Deskjet 3520 series problem the driver Installation of class after the victory 8 recovery

Hi.I am Leonidas of the Greece and I am trying to solve this problem in the last 5 hours, my nerves are in very bad condition.

I used this printer daily for many months without problem, but a few days before, it was necessary to do a restore of windows 8 due to a problem. So today, I tried to reinstall my deskjet 3520, but I can't, everything I tried. The begginning I started with the installation cd. I could see the 3520 to my device at the Control Panel, I could see it in my network, but it was not possible to print. So I reinstalled deskjet 3520 and I installed it again but has not solved the problem. The system stop at step who wonder if the printer has wireless and I say Yes so he asks me the IP address or the computer name. I write the IP address (I know because I managed to print the test page to the thw first time of installation), but I can't spend the extra step because "the computer and the printer are related to different routers".

Please give me a solution... I look forward to hearing your response.

Thank you

Hi again,

By your final details I could understand that the printer is disconnected from your network, and therefore it cannot be.

Please try as below and let me know what happens:

  1. From the front panel of the printer, enter the configuration menu, select Tools and then select Restore Factory Defaults.
  2. From the front panel of the printer, go to the menu of wireless by clicking on the wireless icon, select Restore Defaults and confirm by selecting Yes.
  3. Disable the pritner.
  4. Re-turn on the pritner.
  5. If the software exists on your laptop, open the HP Deskjet 3520 and select Connect a printer using a wireless connection, if it was removed to perform the installation of the software, select Wi - Fi.

Now, you should be prompted with the steps to connect the pritner to your network wireless during the configuration of the wireless device.

If you still experience a problem, temporarily connect the printer with a USB port and then to open its software.

Click on the Tools icon and select Convert USB to wireless connection to reconnect it to your network.

Shlomi

Tags: HP Printers

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