HP deskjet all in one error scanner f2480

I'm on windows xp, and yesterday when I try to parse some files, I got this error (I reinstalled the printer but the error is still there when I try to scan)

http://postimg.org/image/iw02sh7ur/

P.S. There is no other error when reinstalling

Hello teslla,

Were there any error messages displayed while re-installing the printer s/w?

If not, then please try using another USB cable and try to scan.

Please connect the printer power cable directly to the wall on Let's (and not a power strip or surge protector)

You can also download HP Print and Scan www.hp.com/go/tools doctor to check for problems with the driver.

Kind regards
Jabzi

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